- Raise issues quickly
- Rather than complain, seek for solutions
- Support others and provide information to others on a regular basis about the work I am undertaking, opportunities I see for collaboration
- Having the team identity key values. For example, innovation or respect.
- For each one of these values, have the team identify the behaviors which illustrate that value. For example, for respect – Consider impact before speaking; take ownership of mistakes; reply to requests in a timely manner (and as a team identify what timely means); when raising issues also offer possible solutions.
- Having the team own “How we do things here. What’s acceptable and what’s not”. In owning it, we call out behaviors which are not aligned with our agreements.
- Identifying logos, icons or metaphors of what the team is. For example, a team that is about creating a WOW experience might embrace “The Orange Bird” as their mascot.
- Creating a drawing or tableaux of what the team is aspiring to. Several years ago, vision boards were very popular. Teams too can have their own team vision board which they can situate in an area of high traffic. If its’ a virtual team, take a photo and include in it any sides you are sharing with your virtual meetings. Review it regularly.
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
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