Conversations are at the heart of business success in any context or industry. Whether communication is happening face-to-face, by instant message, text or email, clarity in our communication is key. Checking assumptions and looping back to ensure that our message has been received as it was intended are also critical for success.

Two types of conversations which can be important for professionals of all kinds today – leaders, individual contributors and entrepreneurs – is having conversations with a coach and a mentor. Coaching and mentoring are in fact different modalities and each brings a different focus. Sometimes, the same person can wear the hat of coach and mentor, but often they are two different relationships we enter into.

Mentors play a critical role in helping us navigate the complexities and undercurrents of an industry, an organization or a role. Mentors help us understand the nuances of an industry/organization, often by sharing their experience. Typically, more seasoned that the person being mentored, they become a go-to for questions you may not be able to take to your boss. Research over the last decade and a half has shown that similar to team effectiveness, coaching and other relationships that trust and connection are key.

You might partner with a mentor to support your development in:

• Understanding what is needed to succeed in your role
• Understanding the undercurrents and politics of an organization or industry
• Getting a better sense of one person’s career transition
• Connecting in with important people, organizations and resources related to your work
• Expanding your network

Mentors typically will bring experience in your industry or with the role you are exploring. Their stories and experience serve as a springboard for your conversations.

Coaching is a separate modality and helps individuals gain clarity and awareness around their own capabilities. A coach in today’s business context is usually there to ask questions and prompt new insights via the questions and approaches they use. Coaching conversations are underpinned by the goals a person is working on, and usually focus on expanding awareness and action towards those key goals. While a coach may “once in a while” take off their coaching hat to slip on a “mentoring” or “training” hat in terms of suggesting a reading list, the role of the coach is a neutral one. The coach is invested in your own development and goals.

You might partner with a coach to help you:

• Gain further awareness of strengths, challenges and blind spots
• Create accountability around your most important goals
• Develop clarity around goals and next steps
• Understand the mindsets, belief systems, assumptions, and patterns you are embracing
• Have a regular pause point to stop, focus and strategize on what’s important in terms of your next steps

​As you consider your goals for the next year, what are the most important conversations to be undertaking? Is now the time to find a mentor, or a coach, or both?

Curious about either coaching or mentoring? We offer training and support in both areas. Reach out and set up a conversation today. 

Enjoy your conversations,
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Episode 2 of the Remote Pathways Podcast is now live! Join us as we exploer the pathways of those new to working remote, as well as the pathway of virtual team leaders. Listen in on your favorite podcast player or directly here.

For many years, I have shared the research with teams that they excel when they focus on both relationships and results. The same holds true for remote teams as well.

This week’s Effective Virtual Conversations Tip gets you thinking about what you are doing to help remote teams explore both their results and relationships.

A focus on results can include:

• Their goals
• Their vision
• Clarity around communication, tasks and focus
• How we measure success
• Leadership
• Roles

 
Relationship focus may explore:

• How much we know and trust each other
• Understanding our connections
• Understanding what our styles, and preferences are
• How we work across differences, conflict and difficult issues

​What are the things you need to focus on as a team?

In the remote space, taking time to build out the relationship focus is essential. We want to make sure that we are exploring who we are, what our strengths are, how we prefer to work, what helps and what hinders our work. No person is an island in any work context today. What opportunities are you creating to ensure that there is a focus on relationships in the team?

Could there be a component that you build into your next team meeting that focuses on having people share what they are working on and/or a little about their work. You might even consider undertaking some work around strengths or other areas.

What are the things you want to focus in around as a team right now?

Best wishes, 
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

This year teams of all kinds have been finding micro-windows for conversation. The business context is not slowing down, change is ever present, and teams are needing to manage uncertainty. When we have a context like this, it can be really important to zoom into connecting with our bigger picture, and also focus on prioritization and systems.

As a team, it may be useful to invest time focusing on revisiting or discussing:

#1 - Our Ways of Working/Team Agreements: What are the norms and ways we work together? What’s acceptable? What’s not?

A reminder that much of the recent research, including Google’s project Aristotle, has validated what many of us as team practitioners have been doing for years – helping teams articulate HOW they want to operate. What’s acceptable and what’s not on a team?

#2 – Our Vision: Vision helps us move through the ups and downs of business. When things are changing at the micro-level, our vision may become more static, and can act as a guidepost. What are you doing to revisit your vision? How aligned is everyone around the vision? Does everyone see how they fit into the vision and how they contribute? Note that the time window around vision may be shorter than it was – rather than focusing on a 10-year window it may be 36-month vision.

spending a few minutes as a team at year end to reconnect around what your vision is for the upcoming year can be a valuable exercise.

I wrote more extended posts around working with vision back in 2015, and here are some of the questions I included at that time for discussion as a team in Teams365 #366. Here are some of those questions I included at the time:

Before you get back to work for the year, spend a few minutes reflecting on these key questions for your 2015 goals:

• What are your key goals for the next year - personally? As a team?
  
• On a scale of 1-10, how easy are these goals? Which ones are going to be the most stretch?
• What will keep these goals at the forefront for you this year?
• How do you want to track them? What are key milestones along the way?
• What do you need in order to achieve them (people, resources, finances etc)?
• What are you committed to achieving this next year, no matter what?
  
• How do your individual, team and organizational goals align?
• Who will you be accountable to?

• How will you celebrate them along the way?

Take time to write these down in  a place you can refer back to. When you get back to work, share and discuss these with your team members, those you collaborate with, and other stakeholders.

#3 - Systems and Processes become important given that we may need to shift our role even more. When we leave a role often our knowledge leaves with us. Savvy leaders know the importance systems and process play in helping to build on the learning that people bring. Even if they are moved to a new project, good systems and processes will help capture the learning.

#4 – Relationships. As I write in my latest work around Remote Pathways, “no person is an island”. Relationships play a critical role for team members, especially in the remote space. Remote does not equal disconnected. What are you doing to bring people together regularly to build trust and connection?  With low levels of trust, it’s likely that people will not be willing to bring their best self to work. With low levels of trust, it’s unlikely that the big issues will be surfaced. When people do not feel connected, it’s also unlikely that the real issues get surfaced. We want to make sure we help team members, especially remote team members, see their connections with each other.

For more on trust, check out this earlier Teams365 blog post and related cartoon around 9 different ways to build trust or Teams365 1512 for Building TRust in a virtual team.

Check out this blog post on creating connection and building community across the team.

Enjoy your conversation!
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

As we arc towards the end of the year, it’s time to focus in on our 2020 vision. I’ve been enjoying hosting a number of events in the last few weeks around visioning for the new year, and new decade.

If you weren’t able to join us last week for the 2020 Vision session, please check out the recording here. You can download an associated worksheet here as well. The session will take about 30 minutes to go through.

Having a vision is important for a number of reasons. Our vision is important as it can help us to:

• Move through the ups and downs of everyday business. It can provide an anchor when things are turbulent.
• Stay focused and make decisions. It may make it easier to say yes to things that align with where we want to go and say no to things that are out of range.
• Pull us forward and motivate us when things are not working well.

Today’s post also serves as an opportunity to pause and take stock of where things are at. What are the things that need attention and need to get done before the end of the year? Is there anything you haven’t yet accomplished that you do want to put attention on?

As part of today’s post, be sure to grab a pen and participate in the 2020 Vision session I facilitated last week. You will find it here on YOUTUBE. Enjoy!

Best wishes, 
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

This week’s Team Building Tip takes us into another check point -this week around your results focus. As indicated in the posts over the last couple of weeks as we step into the new year it can be valuable to consider where we want to focus and what we want to focus on.

Part of this decision gets us to think about what are the RESULTS we want to FOCUS on?

Consider the following in your next team meeting:

• How are we doing with all of our annual/quarterly goals?
• What needs attention?
• What has given us the most impact this year?
• What activities have detracted from our purpose/vision/goals?
• What distractions have we faced?
• What’s going to help us magnify and accelerate our results?
• What is absolutely critical for us to complete before year end? What do we need to say NO to in order for this to happen?
• What may we need to shift?

Enjoy the conversation!
​Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success focusing on the Remote Space
Author of Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​
Coming soon - the Remote Pathways™ Podcast

Welcome to a new month here at the Teams365 blog. Our focus for the month of November is going to be on getting you prepared for year end, navigating disruption, and also continuing with our remote teamwork tips.

Today’s business context can be very volatile. With this in mind, we’re going to focus in on a number of key topics you have probably been hearing about:

• VUCA
• Focus
• Attention
• Systems

In addition to this, we’ll explore:

• Year End Vision
• Year End Team Acknowledgements
• Vision for 2020

It’s also the start of the month which means that it’s time to spend a few minutes reviewing October and doing some planning for the month of November.

As you think about October:

• What were your main accomplishments?
• What skills and strengths helped you?
• What distractions got in the way?
• What surprized you?
• How did you navigate the changes you were faced with?
• What projects, tasks and activities are going to carry forward?
• What Q4 goals have been achieved? What’s shifted already?
• What else is important to note?

As you look ahead to November:

• What are your top 3-5 priorities?
• What’s important to take action on and wrap up this month?
• What key activities are important to put boundaries around?
• What distractions do you want to minimize?
• What relationships are important to note?
• What habits to you want to count on?

What else?

If you have a copy of PlanDoTrack or Coaching Business Builder take note of the metrics you have been tracking in your Monthly Daily Trackers and be sure to complete the Month in Review as well as your Monthly To-Dos, and new month in review.

With best wishes,
Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​

This week’s Effective Virtual Conversations Tip takes us further into the landscape of the art of Design in Virtual and Remote Work (meetings, conversations, training etc). This week I wanted to zoom into the landscape of graphics which become such a powerful window and door opener for your conversations.

While I am not an expert with graphical design, and I rely on the trusted services of others to help me round out in this area, I am very cognizant in my own virtual presentations how much my own preferences and styles have changed in recent years.

For many years I used to teach a Presentation Skills training program and one of the things that always stuck with me was the importance t of not cramming too much content onto a slide. We used to call it the Six by Six rule. This rule stated that a slide really shouldn’t have any more than six words across and six lines of text. Today, the Six by Six rule leads to very bulky slides, and we’ve moved in many industries to a focus on minimalism.

Photography has become even more common place and we can create much more of our own imagery through our phones and cameras. If you do need to use someone else’s photos, be aware of licensing use and be sure to purchase commercial rights if you are a business. Unsplash has a great portal of stock photography as do other places.

For each of us, our market may be different and what is visually appealing to one group may not be attractive to another.

With this in mind, here are some questions to consider as you go about designing your slides for your next presentation:

• What is the message you want to communicate through your images?
• What are the main colors which represent your brand (or your messaging)?
• What are your clients inspired, touched, or moved by?
• What is the emotional message you want to communicate?
• What images would communicate these messages?
• What icons describe the story you want to communicate?
• What else is important to check out around color?

For more on color use check out:

• Canva’s Color Wheel
• Color Theory for Designers -From Smashing Magazine 
  

Enjoy the focus on color this week,
Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​

It’s Saturday – yeah! What do you have planned this weekend?

Here at the Teams365 blog, I include a Weekly Journaling Prompt each weekend. I hope that you will find 5-10 minutes to reflect and possibly journal or think about this week’s prompt.

This week’s prompt is “Activities I want to make sure I complete before ___ are…”

As we step into a new quarter and the last three months of the year, it’s a great time to take stock of what is still outstanding.

What are the things you want to complete this month?

Before the end of the year?

If you haven’t taken a look at your annual plan for a while, now is a great time to do so. What’s still outstanding? What’s complete?

This week I hope that you will find some time to reflect on these questions.

Best wishes, 
​Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​

One of my summer projects involved spending a weekend participating in a writing marathon with 39 other writers. In addition to being an inspirational burst of writing time for me, it was for a great cause – adult literacy in my local community.

During my weekend of writing I focused on a new manuscript which explores the varied pathways different remote and virtual workers find themselves working across.

As an increasing number of people find themselves working in the remote space, we find that many different people are attracted to the work.

From start-ups, to remote workers attached to organizations, from those who want to Work From Home (WFH) to digital natives who want to Work From Anywhere.

There are many different pathways which bring us to, and along, the remote work landscape. Let’s look at some of the various pathways. Across the landscape of virtual today we find:

• Fully virtual businesses with no physical hub – Consider organizations like Zapier, Buffer and Articulate. Look at Zapier’s article highlighting different companies that are remote.
• Digital Nomads who work from anywhere. Marketing specialists, writers and other freelancers can embrace the freedom of the “road” and sky as they continue work while travelling. WFA – Work From Anywhere is becoming the GO TO phrase for those who work anywhere.
  
• WFH - Those who work from home, from customer service, to global team members, to freelancers. Working from home provides unique challenges as well as opportunities.
  
• Remote Solopreneurs - From graphic designers to coaches, many solopreneurs opt to establish a virtual business.
• Remote workers for larger companies - Whether they work remote once a week or every day, many companies are looking to provide the flexibility and convenience of remote work. It also can offset the footprint costs of large office space in big cities.
• Virtual Team leaders who work with team members across a region or country.
  

These are just some of the remote workers we see in today's virtual ecosystem. I'll be exploring the adventures and backstory to many of these in an upcoming podcast series I'll be hosting with my colleague Michelle Mullins.

What are the things you enjoy?

Benefits of remote work can include:

• Flexibility to work when and where you want
• Greater autonomy
• Fewer distractions
• Reduced commute time
  
• Smaller ecological footprint (yes, flying and driving and commuting does add up very quickly)

As I shared last month, there can be a number of pitfalls to remote work as well (LINK TO PITFALLS article) including unclear boundaries between work and the rest of your life, the challenge of matrix relationships, and the sense of isolation many remote workers feel.

If you work remote, what are the things you enjoy about remote work?

What do you find challenging?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​

This week’s Weekly Journaling Prompt gets you to consider the question, “If I won the lottery tomorrow I would…”

As we go to wrap up the month of August, it’s likely that you may have had some time away this summer. Perhaps it provided a bit of space from the daily grind, enabling you to think about “What could you do differently” or “If you were able to… you would….”.

Several years ago, I was lucky to take a course called Coaching for Compassion from Richard Boyatzis. His research has found that asking people to explore the question of what they would do if they won the lottery, can have an impact on “opening up” parts of the brain which they have called the PEA – Positive Emotional Attractor Network.

I am excited to see that he has released a new book entitled “Helping People Change” which explores this topic. Be sure to check it out.
​
And for now….enjoy your weekly journaling prompt.

After you complete this week’s prompt, what do you notice about what you have written?

Enjoy your reflections!
​Jennifer