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Teams365 Blog

Daily tips, tools and blog posts for leaders and their teams. Daily posts since January 2014. The Teams365 blog is brought to you by Jennifer Britton, founder of Potentials Realized, and author of Effective Group Coaching and From One to Many: Best Practices for Team and Group Coaching.

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TEAMS365 #2458 – 5 Tips to Better Video Meetings

9/22/2020

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#1 – Start with the end in mind. As Stephen Covey wrote years ago “start with the end in mind”. Being clear on what you want people to LEAVE the meeting with, is core to identifying topics which need to be covered, what those topics will focus on, as well as what’s critical for success.

#2 – Have shared agreements about being on-camera and using (or not using) mute. There are several different types of meetings we may host and being clear on what the level of interaction is, is key. Because one Zoom room (or Teams room) looks like another, clarify what people can expect.

#3 – Consider activating video backgrounds. If people’s systems are fast enough, consider the video backgrounds which will work to block out extraneous backgrounds. While green screens can ensure that the background doesn’t make you lose your fingers, or that the glasses on the top of your head don’t fade out,  you can also get small portable green screens which fit on the back of your chair.

#4 – Use all the tools available. If you have to determine the focus of your conversation, consider how a poll or annotation might support you. If you have a large group, use breakouts to move into smaller discussion pods.

#5 – Track agreements as you go. Whether one person acts as a rapporteur (note taker) OR you capture things on the screen, capture agreements as you go. Note also that there are now several apps which integrate into the virtual space for transcription – such as the Otter.ai integration with Zoom and other elements.

Finally, as a bonus, consider your lighting. Being able to be seen automatically builds trust. Make sure that your lighting source is in front of you – windows work well.

What is going to help your next video meeting stand out?

Enjoy!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2450 - Effective Virtual Conversations 167: Stories

9/14/2020

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This week’s Effective Virtual Conversations Tip is STORIES. Stories create an important part of any virtual conversation. It’s often through our stories that we bring examples and learning to life.

As a writer myself, I come from a long line of storytellers. My grandmother’s obituary referred to her as an oral historian, and earlier this year my cousins and I were taken back in time when we heard her voice sharing history as part of a library event. She lived a full life and passed away in 1998, at the age of 98.  We always remarked how cool it would be to be a century baby.

While I’ve published 5 non-fiction business books, it’s only been in recent years that I’ve dabbled in non-fiction writing. In fact, the Digital Dozen™ of the Remote Pathways series is part of a whole new series of adventures I explore in the virtual, remote and digital space. Stay tuned for more updates on these bodies of work….I hope to have one or more new books under this banner out in 2021. For now, you can listen into the Remote Pathways podcast here.

As I thought about what would be useful to share in terms of stories as it relates to the virtual realm, I thought it would be useful to go back to the basics. What are the core elements of stories?

Your dictionary.com indicates that stories are comprised of these essential elements:
  • Plot
  • Character
  • Setting
  • Theme
  • Point of View
  • Tone

Check out their article here.
 
While you might not be writing an entire book, it can be useful to think about these elements in terms of:
  • Plot – What are the main points and milestones you want to cover and reinforce?
  • Character – Who are the players? Are there some concepts you can bring to life with real-time stories?
  • Setting – What is the environment? What is the context? What’s important to note or focus on?
  • Theme – What is the overarching theme of the presentation or conversation? There may be several happening at any time and pointing to these can help to “tie things together”.
  • Point of View – What are the different perspectives at play?
  • Tone – What is the tone? This is often communicated through the colors we use, the font and images. Recently in the Stand Out Virtually Challenge I hosted, a lot of coaches, leaders and presenters were intrigued by learning more about the use of color and thought about how more intentional they could be with images.

What is important for you to note in your upcoming presentations? You might consider working through each of these questions as you pull together your next virtual conversation. It’s even more important given that each one of our locations, and related context, is different.

Let us know what you are focusing on and what you are doing to connect in with these essential elements - plot, character, setting, theme, point of view, and tone. 

This is a topic we’ll be exploring later this week at the Stand Out Virtually one day Masterclass. Join us to deepen your skills and widen your toolbox around virtual conversations. Grab one of the remaining spots – we’ll be kicking off at 9:30 am ET on Thursday September 17th, wrapping up at 3:30 pm ET. My goal is for you to leave with a presentation or a module drafted out.

Enjoy the conversation!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Join us September 17th for the one-day Stand Out Virtually! STtdio Day Masterclass - Learn more about creating exceptional virtual presentations, meetings and programs, and leave the day with your next one sketched out!
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TEAMS365 #2443 – Effective Virtual Conversations Tip 166: Mix It Up

9/7/2020

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Engagement is key for virtual conversations. Unfortunately, a lot of poor presentation skills have translated over to the remote space. Even if you are not a great presenter, you can create a memorable call, by mixing it up. What does that mean? It means:
  • Varying the pace every 7-10 minutes with a pace change or adjustment
  • Using a variety of approaches – presentation, dialogue in a bigger group, discussion in smaller groups
  • Using a variety of media – video, text, photos
  • Remembering that we don’t learn when we are “talked at” by a presenter. We learn when we can put things into practice, and also discuss the topic with others
 
Many of the platforms which are available (Teams, Zoom etc) have a variety of tools available which aren’t always used. Consider what you can do to activate:
  • BREAKOUTS
  • ANNOTATION
  • POLLS
 
We’ll be exploring this and a variety of other topics at my upcoming one-day Stand Out Virtually Masterclass on September 17th. Learn more about the day and reserve your spot to join us! 
 
Enjoy the conversation!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Join us September 17th virtually for the one-day Stand Out Virtually! Studio Day Masterclass - Learn more about creating exceptional virtual presentations, meetings and programs, and leave the day with your next one sketched out!  ENVISION. DESIGN. CONNECT.
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TEAMS365 #2424 – Stand Out Virtually! Visuals Speak a 1000 Words

8/19/2020

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Yesterday at the Stand Out Virtually Challenge I talked about the importance of visuals in virtual conversations.

Visuals are processed by the brain faster than other images.

What can you be doing to redesign your work to incorporate more visuals?

Think – images, icons….

As a remote presenter, you will want to build up your stock imagery. Think about locations such as:
  • Pixabay and Unsplash
  • Adobestock or Istockphotos

What are the visual elements you want to incorporate into your work? What will help tell the story you want?

Today, take some time to consider the visual elements.

Catch up on the recording from day 2 (it’s available until early afternoon today – Eastern/New York/Toronto). Can’t make the calls but want to benefit from the content? Purchase the recordings for the week for $47 US. You can sign up here.

Best,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2423 – Stand Out Virtually with PERC

8/18/2020

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As part of Day 1 of the Stand Out Virtually Challenge I am hosting this week, I covered 4 essential ingredients for any virtual call. Whether you are leading a webinar, group coaching session, virtual team meeting or presentation, we all can benefit from incorporating these four elements into our virtual and remote presentations:

P – Process - Process is key in the remote space. What’s the end result? What’s the sequence from one area to another? What is the call to action?

E – Engagement - What are the elements of engagement you want to incorporate?

R – Results - What are the results you are aiming for? What are the 2-3 bullet points you want people to leave with?

C – Connection - What are you doing to connect people to the material? To the context? To each other? To yourself?
​
Catch up on the recording from day 1 (it’s available until early afternoon today – Eastern/New York/Toronto). Can’t make the calls but want to benefit from the content? Purchase the recordings for the week for $47 US. You can sign up at here.

Wishing you all the best,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2403 – Stand Out Remotely

7/29/2020

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One of the many challenges faced at the moment is standing out remotely. With back-to-back virtual meetings becoming the norm, one call can blend into another. Note, if you haven’t read yesterday’s Back to The Basics call on the Energy of the Call, check it out.

At the same time, many professionals are concerned that they are not as visible in the virtual space as they are in a face to face environment. This translates to concern around their visibility for career progression, taking on special projects etc.

Several things you will want to consider:

#1 – What does “standing out remotely” mean for you ? What’s important about this? Do you want to stand out more so that your message is remembered – which may mean more about presentation techniques? OR is it standing out as a professional?  And perhaps someone who is known for great virtual calls which whiz by and are remembered. What’s your WHY around this?

#2 – Our personal brand can get translated through the screen through our slides, images, our background and also what we are wearing. What are the brand elements you want to keep in mind?

#3 – Be proactive. This might mean getting into the rhythm of connecting regularly with others. It might mean getting a mentor. It might mean focusing in on getting active in a professional association. What do you want to be known for?

Standing out remotely means many different things. I’ll be focusing more on the topic in August as it relates to leading more engaging and memorable virtual calls. Are you ready to Stand Out? Check out my 5 Day Challenge – Standing Out Virtually at (insert)

Have a great week and hope you will join us next week.

Best,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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#TEAMS365 #1996: Presentation Brush-up

6/18/2019

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As you may recall, this month we’ve been exploring several mid-year topics – the Team Tune Up (link to that post), along with others encouraging you to do some mid-year stock taking.

One area which I think often gets pushed to the side is that around presentations. Whether we are being formally asked to lead a webinar, or present something “on the fly”, brushing up on our presentation skills can go a long way.

While there is a whole art and science behind presentations, I like to always bring it back to KEEP IT SIMPLE. I’m going to model that in today’s posts as well, sharing with you five key areas to keep in mind when you go to design or lead your next presentation:
  1. Connect people early on with their WIIFM – What’s In It For Me? What’s important about this topic for people?
  2. Use real-time examples. If you have time, is there an opportunity for people to share a real-time example of how they are focusing on this topic. The question might be: “Who can share an example you are currently working around, as it relates to this topic?”. This helps make it not only meaningful, but relevant and usually a lot more urgent than if you were talking about the topic in a more conceptual way.
  3. Consider the start, middle and end. We tend to remember the start and end of things. Really think through how you want to start the presentation and how you want to wrap it up. What are
  4. What are the top 3 bullet points? We operate in a fast-paced business context, where direct communication can be an advantage. What are the top 3 bullet points you want to share during the presentation, or have people retain?
  5. Use graphics that capture attention. Media use in many presentations is an expectation and can bring to life many of the ideas you are covering. What are the graphics that are going to provide a focus and inspiration?

​Finally, as a bonus tip, remember that most people prefer to bring their own voice into the presentation and talk about the issues that are relevant to them, rather than passively sitting back and being talked at. What can you do to bring their voices and experience into the room?

Best wishes,
​Jennifer
Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
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#TEAMS365 #1960 – Effective Virtual Conversations Tip 93: Virtual Facilitation Tip

5/13/2019

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As someone who has led a variety of virtual calls for the better part of the last 15 years, I often get questions around quick techniques we can use to “jazz things up” with hearing from different people on the call.

While some people will attend a virtual session thinking they can multi-task, if you really want to create a powerful learning context create agreements around engagement and how you are going to call on group members during your time together.

Last week I shared the tip of calling on people from A-Z. This week consider using an East to West (or West to East strategy). This provides a little more interest and mental power in keeping the call moving.

To support this process, during one of your call kick offs as an energizer you may want to get people to share their location (or where they are calling in from – city, state or country) by dotting themselves on a map.

These approaches are yet another quick way we can “Avoid the Death by Conference Call”, creating more engagement for our group members.

Best wishes,
​Jennifer
Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in an digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

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#TEAMS365 #1939 – Effective Virtual Conversation Tip 90: To Drip or Not to Drip?

4/22/2019

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For those that work on creating and delivering on-demand courses which people consume at a later time, this week’s Effective Virtual Conversations tip gets you to think about the question “To drip or not to drip?”. What’s dripping you ask? Dripping content that is.

When you create a course that may be several hours in length, it can be useful to consider if you are going to release all the information at once or if you are going to release it “drip by drip”. It could be released on a fixed schedule (ie. weekly, daily or monthly).

There are pros and cons to both approaches. When dripping content, it can provide a continuous stream in bite sized pieces. When releasing it all at once it allows the person consuming the content to do it at a pace that works for them. This may be really beneficial if someone has a limited window of time to work within, but it may not be as advantageous if the content needs to be put into practice before they move on. Withholding the content in that instance may be more advantageous so they need to “put it into practice” rather than move on.

Consider your design work right now – is it best to drip or not to drip? What’s going to work best? What do your colleagues do?

What do your clients want?

Take a look around and see what other courses do. Discuss with others what could work best.

Best wishes,
​Jennifer
Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).

Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.
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#TEAMS365 #1932 – Effective Virtual Conversations Tip 89 – Always have a back up

4/15/2019

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This week’s Effective Virtual Conversations tip gets us thinking about what often is the norm, not the outlier- when technology happens. In a virtual setting a core practice is to “always have a back up”. Technology will break down.
Having a back-up is important on many levels. It may include:
  • Having another line/service in case your preferred service breaks down
  • Communicating to the group what to do in the event of tech failure (i.e. should they try to call in again, and then switch to another platform OR should they look to email to find instructions)
  • Having a list of all contacts for the call – this could include email addresses and phone numbers along with your class list
  • Having a back-up computer/laptop in case your system goes down (or decides to update)
  • Having a back up copy of your presentation loaded to the cloud and/or USB key
  • Having a back up copy of your material (print)
 
Remaining calm and moving into contingency mode is key when facing a tech issue. Before anything happens work through your own list of what you will do and write it down. Have these items in a location which you will naturally “go to” in the event of a break-down.

What else is important for you to note around having a back up?
​
With best wishes,
Jennifer
Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).

Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.
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    Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching  and program design services.

    Visit our on-demand courses for team leaders and team members here.

    All blog posts are Copyright 2014-2022.  Jennifer Britton, All Rights Reserved.


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