Category: Virtual Leadership

TEAMS365 #2173 – Team Building Tip 266: Pitfall Alert

12/12/2019

This week’s Team Building Tip gets you to think about different pitfalls which might exist in your work. Proactivity and thinking through what you might do to prevent them, or recover, if you don’t prevent them, can save a lot of time and energy.

Here’s a list of some of the common pitfalls I saw this year in the work that I did with leaders and teams:

Team Pitfalls - Disengagement, people disconnecting because they always feel that they are the ones who have to flex (i.e. being the only team member who has to call in early or late all the time), not sharing information, not collaborating because people don’t know who is who.
Communication Pitfalls - Messages not being understood as intended, overuse of different technologies, assuming everyone had read the email.
Leadership Pitfalls - Not being clear in terms of process, message, outcome, not co-creating expectations with the team, not investing in one-on-one time, not being consistent with messages and meetings, not providing direction/information on the big picture and strategic direction, not being clear on how people connect and not providing time for the team to meet.
Technology Pitfalls - Not keeping things simple in the virtual space, getting thrown off by tech challenges, not running through the technology before the conversation, not taking time to prepare, trying to fit too much in and not keeping it simple.
Meeting Pitfalls – Not having an agenda, not getting input around the agenda, not rotating facilitation of it, not following up on accountabilities, not being consistent with meeting, not being clear on purpose of meetings.

What other pitfalls have you experienced this year?

Best wishes,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing
Phone (416)996-8326

As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

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TEAMS365 #2171 – Five ways you’ll want to jazz up your virtual conversations in 2020 (co-working sessions)

12/10/2019

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With an increasing number of professionals leveraging the power of virtual conversations and meetings, I thought it would be a good idea to include a post this month focusing on five ways you’ll want to jazz up your virtual conversations. Still too often virtual calls are plagued by poor connection, multi-tasking, being “talked at” rather than being engaged in discussion. It’s what I call the Death by Conference call mindset in my 2017 book, Effective Virtual Conversations.

With this in mind, let’s take a look at 5 ways to break the habits of bad conversations:

Get everyone on the same platform – We’ve all been there. Too often. In a call where some people are in a room together (physically) with a few outliers who are in the virtual space. The boomerang connection does not mix. Can we either:
1. Bring everyone onto the same platform by moving the conversation completely into the remote space where everyone has their own window.
2. Use a technology which will give a clear, 360 view of the room. I just heard about OWL Labs technology and WOW – what a game changer! (And no, this is not a paid endorsement for them.)
Get people co-designing and co-creating together – using annotation. Given the fact that we are often “Alone with our thoughts” many days, and don’t have the collaborative stimulation of a lunchroom or water cooler, would it be possible to dedicate some time for the group/team to create some learning together. Perhaps it’s doing some visual brainstorming work, or having people identify what they want to explore together. Use annotation throughout your calls and get people to see how co-creating visually may be of benefit beyond your calls.
Use breakouts – Most remote workers are hungry for connection, and to be heard, given the isolated nature of work. What can you do to connect group members with each other for deeper levels of dialogue? Incorporating the use of breakouts, where people can be paired with one or two others for a few minutes to discuss a question or topic of interest, can leave a memorable impression. Check out this 2017 call I did on Breakouts.
Make sure it’s the right type of meeting for the conversation. Also be discerning with whether a large group meeting is the right type of conversation. Does everyone need to be there? Could you connect people in different ways?
Signal it will be different – and make sure it will! Most important, be sure to grab people’s attention at the start of the call. What can you do to signal from the start that it’s NOT going to be Death By Conference call? You may be amazed at how quickly you develop a reputation for a MEH call, or an engaging call.

What type of environment do you want to create? What is important for you to note?

Best,
Jennifer

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TEAMS365 #2151 – Systems to Anchor and Scale

11/20/2019

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As we move towards the end of the year, it’s an opportune time to focus in on the systems in your work. Systems help us automate routine tasks and also create consistency. Systems help us with information sharing and leveraging tasks and processes. This is key when people and projects may move not only in an office but move to different locations.

As we move to year end, it can be an important time to dedicate some focus on anchoring in the systems we have been using, developing others and/or making sure systems and focused.

This year I’ve mentioned systems several times. They are an important part of keeping a remote or global business running consistently, ensuring that our customer or clients experience is the same from location to location.

In larger organizations, systems are likely to be well established, but in start ups or smaller organizations it’s likely that they are not as well developed.

You might consider the systems you have as it relates to sharing of information around projects, special initiatives and tasks. One of the challenges as teams move into the remote space is that information flow may not be as smooth. If you have people needing to access information and work on shared documents or with shared information what needs attention. This may involve nomenclature around how documents are saved and where things get digitally filed. IT may also involve a mindset shift around how items get documented and shared.

Communication (Internal/External, team communication)
Performance
Goals
Projects
Marketing/Business Cases/Case Studies

What else?

If you have not taken a look at this month’s Effective Virtual Conversations call which I held on November 4th around Remote and Virtual Team Tools, do take a look. In the 25-minute call I share five key areas you will want to explore and possibly incorporate with your team – from communication tools, to team development tools, to project management tools.

What is the one tool you know you can’t live without? For me, I would say it is Zoom. Whether I am leading a group session or hosting an individual coaching session, Zoom allows me to seamlessly move throughout calls all day long, seeing my clients without having to travel (sometimes thousands of miles to see them!). While travel is a passion for some, having spent the better part of my first decade plus of my working career travelling for a living, I so appreciate getting to reconnect with places without having to physically go there.

Wishing you the best,
Jennifer

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TEAMS 365 #2149 – Effective Virtual Conversations #120: Creating More Memorable Virtual Calls

11/18/2019

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This week’s blog post focuses in on the important topic of retention, or memorability of calls.

It’s likely that the call you are hosting today is one of many virtual sessions people are dropping into. What are you going to do to make it memorable?

As I shared in Teams365 15 Effective Virtual Conversations Tip #37 – As Suzuki Writes: “We make things memorable when things are novel, surprizing, emotional and attention grabbing”. What are the things you can be doing to create this?

A couple of things that we can do to make it memorable include:
Jazzing it up – including a video you have created or something a creator has shared on YouTube. (Always be sure to confirm usage rights, and when in doubt, reach out!).

Provide an opportunity for people to talk about their experiences in smaller groups. Check out if breakouts are an option in your platform. If so, could you build in a 5-10 minute section where people share how the topic connects to them and what they can do.

Prime people for the fact that the call is going to be different than usual. Let people know what you can expect. Start your call off differently – perhaps with something more personally involved than others. Note that as people are coming onto a call it may take them a few minutes to get grounded. We may be unfocused based on what we are experiencing.

IN addition to talking about the topic, are there some graphics which can be incorporated into the session? What additional follow up can people engage with? Note that you may want to consider both pre and post work.

As I shared earlier this year in my March 2019 Effective Virtual Conversations calls, Ebbinghaus did initial research on what we retain and what we remember. He created what is now known as the forgetting curve. In essence, as time progresses, as days progressed, we remember even less.

And so how can we boost that? There are several things that he found really made a difference. The meaningfulness of the information, the way it's represented, as well as some physiological factors, stress, sleep, et cetera.
Using some of the techniques I’ve outlined in the first part of the blog post may also help to boost retention. What do you want to incorporate to support enhanced retention?

Best wishes,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing
Phone (416)996-8326

As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

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TEAMS365 #2146 – Flashback Friday: Plan A Virtual Co-Working Session

11/15/2019

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Very shortly I will be leading a new podcast entitled the Remote Pathways Podcast™ with my co-host Michelle Mullins. As many of you know from my writing here, I’m passionate about remote work in all it’s shapes and forms.

Earlier this year, in July, I completed a new writing project I have entitled “Remote Pathways” I’ve alluded to it in several posts already. It is somewhat modelled after a “choose your own adventure”, exploring the different remote and virtual professional pathways we can find ourselves working within.

From leaders who manage teams which work remote most of the month, to project teams which span the globe, from remotepreneurs leading virtual businesses, remote work is on the rise.

We’ll be following many of these trends and taking a deeper dive into the adventures of the Digital Dozen™, twelve different types of remote professionals. I hope that you’ll join us and will follow along at the new website – link to RemotePathways.com.

With so many professionals jumping into the remote workspace, I am hoping that the years of writing on remote work, and virtual teams here at the Teams365 blog will be of service.

With that in mind, I wanted to highlight an earlier blog post - Teams365 #1729: Plan a Virtual Co-working Session

As we move into fall, it can be very useful for teams to continue to put attention around getting things done WHILE connecting. A favorite activity I continue to facilitate is GET IT DONE afternoons, which really become Virtual Co-Working Sessions. They are a derivative of the virtual retreats I have been offering for teams, business owners and leaders since 2007.

Virtual co-working sessions may range from one-hour sprints, to four-hour blocks, to full day sessions.

Three considerations to making a virtual co-working session work include the following:

1. A platform where you can all meet, see each other and converse for periods of time.

Streaming is often best; however, others may appreciate the ability to take their work on the road and call in at time.

2. Focus – collectively and individually. Consider these questions:

What’s bringing you together today?
What’s the focus – is it to do something collectively or individually?
What outcomes do you want?
How do you want to break it down – meeting every hour for check-ins? Meeting more frequently?

3. Scheduled Checkpoints

A way to share and keep the momentum going throughout the day. I have found that virtual group and team sessions have been the seeds for some amazing new ideas and cross-pollination. Be sure to build in blocks where people are not only checking in around what they are doing, but also consider the value of building in some time for sharing of learning or insights.

Looking for inspiration on what you might do in a virtual co-working session? Consider these ideas – they are all real programs I have facilitated over the years:

One-hour virtual sprints for planning on the team or individual level
30-minute brainstorming/innovation sessions geared to create new product and or service ideas
Four-hour GET IT DONE sessions where groups of solopreneurs connect virtually to take focused action once a month on things on their list. Check-ins are once an hour.
Four to eight-hour Virtual Retreats, where each hour has a dedicated focus and theme to explore and/take action on. For example, an hour dedicated to creating a business plan, an hour to marketing approaches, an hour for project work).

Looking for a facilitator to host your next virtual co-working session? Contact me to learn more about this service I offer.

What could a co-working event look like for you?

Warm regards,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success focusing on the Remote Space
Author of Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources.
Launching today - the Remote Pathways™ Podcast

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#TEAMS365 #2118 #Flashback Friday – Remote Work Landscape in 2015

10/18/2019

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This week’s Flashback Friday takes us into some of the past posts I’ve included around working remote. As someone who supported teams more than 25 years ago in pretty extreme remote environments, helping teams thrive in the remote space has been a key passion and focus for me. This week’s post takes us back to some of the stats around remote work we started seeing back in 2015. Remote work is not new, rather, it is becoming more common place for employees of all types.

I like to look at the landscape of remote work and some of my current writing is expanding on this. Let’s take a look at where we were in 2015, only 4 years ago, around the landscape of remote work. Here’s what I shared back in Teams365 post #994:

Recently I’ve done a series of posts on virtual and remote team leadership. Learning how to be an effective virtual leader is one part of the equation of moving to a more mobile and engaged workforce. Another key part is creating an enabling environment for virtual and remote work, which may include ensuring there are adequate resources, policies and expectations around virtual work.

Here’s some research around the drivers for developing a more remote workforce. Softchoice’s study the “Death of the Desk Job” found through their survey that:

62% of employees believe they are more productive working outside the office
61% of employees prefer working the equivalent of an eight hour workday broken up over a longer day, rather than in a single 9-5 block
57% of employees work on personal and/or sick days, and 44% of employees worked on their last vacation
24% or organizations have set clear policies and expectations around appropriate work activities after business hours
74% of North American employees would quit their job for one that allow them to work remotely more often
70% would quite in favour of a position that offers increased flexibility

Reference: http://www.softchoice.com/about/press/2015/177 as quoted in HRD Issue 4.3, pp 48 in the article "Is your organization ready to be flexible?"

What you do know and notice about the appetite for remote work at your organization?

(You will find the original post here)

As you think about your world of work, industry and geography – what has changed? How have things shifted in the last 4-5 years? What trends are you seeing – let us know by commenting below.

Best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources.

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Teams365 Blog

TEAMS365 #2173 – Team Building Tip 266: Pitfall Alert

TEAMS365 #2171 – Five ways you’ll want to jazz up your virtual conversations in 2020 (co-working sessions)

TEAMS365 #2151 – Systems to Anchor and Scale

TEAMS 365 #2149 – Effective Virtual Conversations #120: Creating More Memorable Virtual Calls

TEAMS365 #2146 – Flashback Friday: Plan A Virtual Co-Working Session

#TEAMS365 #2118 #Flashback Friday – Remote Work Landscape in 2015

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Teams365 Blog

TEAMS365 #2173 – Team Building Tip 266: Pitfall Alert

TEAMS365 #2171 – Five ways you’ll want to jazz up your virtual conversations in 2020 (co-working sessions)

TEAMS365 #2151 – Systems to Anchor and Scale

TEAMS 365 #2149 – Effective Virtual Conversations #120: Creating More Memorable Virtual Calls

TEAMS365 #2146 – Flashback Friday: Plan A Virtual Co-Working Session

#TEAMS365 #2118 #Flashback Friday – Remote Work Landscape in 2015

Author

PicK up a copy of PlanDoTrack - For Virtual and Remote Professionals

Become a PlanDoTrack Facilitator:​STarts DEcember 3 2019:

Avoid the "Death by Conference CAll" - EVC Book:

Upcoming Programs

Archives

Categories

Become a PlanDoTrack Facilitator:
STarts DEcember 3 2019: