Connection is another important element of trust. We see this especially in virtual teams, where casual relationships and touchpoints are not as frequent. We can’t meet up in the lunchroom unless it’s planned or our workspace allows for streaming 24/7.
It helps people go the extra mile and bring their best selves to work. As part of supporting trust, we also need to feel connected. Many chapters of this book focus on building connection in the virtual, remote, and hybrid space. As we know, high performing teams are not only results oriented, they also have positive relationships.
Things to do to boost connection in the virtual space:
• Take time to connect people
• Explore technologies which will allow people to meet with each other
• Create peer partners
• Use a coaching approach
(Excerpt, page 97, Reconnecting Workspaces © Jennifer Britton, 2021)
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