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Teams365 Blog

Daily tips, tools and blog posts for leaders and their teams. Daily posts since January 2014. The Teams365 blog is brought to you by Jennifer Britton, founder of Potentials Realized, and author of Effective Group Coaching and From One to Many: Best Practices for Team and Group Coaching.

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#teams365 #3063 Key Questions for Activating Strengths

5/25/2022

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Questions form the backbone to a great conversation and today we’re exploring six areas for conversations around S. Take a look at this :
We are at S today in the 6 #Leadership Questions of the Day and S brings us to key leadership and team topics such as strengths, styles, struggle, What is SAID and NOT SAID, stablity and success.

What does success look like? is one of the most citical questions leaders and team members alike can be asking all the time.  Without having a clear vision and alignment around what success looks like, we can find that our efforts become very diffuse.  This week, try asking the question, "What does success look like?" more often and see what the impact is. A tweak on this is to also notice that the success factors will look different for different team members and stakeholders so how do you create that shared vision of success.

Strengths - I've written quite a bit on the importance of taking a strengths based approach in our work with teams. Not only does it have an impact on engagement but also motivation and satisfaction of our team members. 
Questions to consider: What strengths does each team member bring? What's aligned? What's missing across the team.
Click here to read more about strengths from past posts here at the Teams365 blog.

Styles - Closely related to helping teams excel by knowing their unique and collective strengths is learning more about individual working styles. Whether you opt to use an assessment like MBTI or DiSC, styles infuse how we communicate, work and relate with each other. Providing teams with the opportunity to step back and consider their styles can be an important and long term investment in helping them work more effectively across differences.
What do you notice abotu different working style sand preferences. As you consider your team, what do they need?

Stability and Struggle - Throughout the lifecycle of a  team we may move through nanoseconds of stability and also moments of struggle. What do you notice, and what have you learned in these moments?

What is SAID and NOT SAID - Teams often struggle with not naming the "Elephant" in the room. What's been said and NOT said within the team right now. What questions do you want to be asking, or taking the team to?

What’s important to note?
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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#teams365 #3048 Use the 8 Meeting Questions to have better Hybrid Meetings

5/10/2022

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The pain of bad meetings has followed us into the hybrid space. Frustration, anger, even lack of response is shaping workspace meetings today.
It’s critical to keep hybrid meetings focused, as well as inclusive. Bringing all voices into the room is key, especially for those who are working outside of the office. Consider how you will activate the 5 Engagement Levers™ of any virtual space, which include:
  • Chat
  • Polling
  • Breakouts
  • Annotation
  • Whiteboards
Each of these provides an opportunity to different voices to be brought into the conversation.
Prepare before the meeting. It can be useful to pull out the 8 Meeting Questions I shared in Effective Virtual Conversations:
  1. What’s the purpose?
  2. What takeaways do we want?
  3. Who needs to be on the call?
  4. What preparation is needed for us to be most effective in the meeting?
  5. What pace to do we want in order to keep it engaging?
  6. What will help keep the focus?
  7. What’s absolutely essential? (versus what will be nice to cover or where can people go for more information around topics?)
  8. What follow up might be required?
(Excerpt: Effective Virtual Conversations, Britton, page 304,  2017)

What can you do to make your meetings more interactive, inclusive and focused?
Enjoy the conversation, 
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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#teams365 #3042 In focus: THE COACHING SKILL OF QUESTIONING

5/2/2022

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​Questioning forms the backbone of the coaching conversation. Questions are the mechanism to expand awareness, gain new insights, and create new connections.

Powerful questions usually are short (five to six words in length), and are open-ended (note how many start with What). Powerful questions may expand awareness, synthesize ideas, or
help connect the dots.

Let’s look at these examples:
• Where are you now?
• What’s important?
• Where do you want to be?
• What will help you move from A to B?
• What’s important about this end result?
• What’s going to accelerate things?
• What will success look like?
• What might get in the way?
• What are you committed to doing, no matter what?
• What is it going to take to get there?
• What do you need to say “no” to?
• What learning are you having?

Mike Rother, in his article “Toyota Kata,” shares these five questions for managers to use:205
1. What is the target condition?
2. What is the actual condition now?
3. What obstacles do you think are preventing you from reaching the target condition?
Which one are you addressing now?
4. What is your Next Step? (next PDCA/experiment) What do you expect?
5. When can we go and see what we have learned from taking that step?

Note the variance in language. Key to the coaching process is adjusting the language to have
greatest impact with the person being coached.

A final model which can be useful to keep in mind when you go about the coaching process is
the GROW Model, created by Alexander, Fine, and Whitmore. GROW stands for:
Goals: What is important?

Reality: Where are you now? Where do you want to be?
Options: What will help you move from A to B?
Wrap-up: What will you do? By when? How will I know?

Enjoy your conversations,
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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#teams365 #3024 Six Questions to Consider around Conflict

4/14/2022

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For the last three weeks we’ve been exploring the topic of conflict. What do you notice about conflict in the teams and organizations you have been working with?
​
Today’s focus is on the topic of questions around conflict.
​Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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TEAMS365 #2558 – Year End Stock Taking

12/31/2020

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2020 has been a year of many things unexpected. It’s been an opportunity to change and grow and involved tons of learning for everyone who had to pivot or double down on their work. As we go to wrap up the year, I want to wish you and your loved ones all the best for a new year!

Here are several questions I hope you will find useful as you go to undertake your year end stock taking:

1. What's been your biggest success for you this year?
2. What are you most proud of accomplishing?
3.  What were your greatest results?
4. What habits have you cultivated?
5. What routines ground you?
6. What changes do you want to make as you step into the new year?
7. What three adjectives sum up the year for you?
8. What were key relationships instrumental to your success and experience this year?
9. What has been your biggest, and most important, learning this year?
10. Looking ahead, what are your key goals?  What will wild success look like?
11. What do you want to make sure you keep doing in the new year? What do you want to stop doing?
12. What do you want to acknowledge yourself for?
13. What and how will you celebrate the successes of this year?
 
See you in 2021!
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2528 – Starting a New Month, November Reflections, & Starting to Wind Down the Year

12/1/2020

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Here we are at December. It’s hard to believe that we are here already. Given that it’s a new month, let’s take a moment to build in a reflective pause to capture the learning.  I hope that you’ll earmark 15 minutes to work through today’s questions:
​
Reflecting on the month of November:
  • What were my major achievements this past month?
  • What do I want to celebrate?
  • As I consider my goals (and resolutions) I made at the start of the year, how am I doing with these on a scale of 1-10? Which ones are becoming new habits or something I can check off?
  • Which goals need to be let go of or changed?
  • What habits have supported me this past month?
  • As a leader, what have I noticed about my team this past month?
  • As a leader, what notes should I make about performance issues? (if I haven't done it already!)
  • The thing that has helped me be most productive this month has been ______
  • The thing that has helped me be most successful this month has been ______
  • The thing that has helped me be happiest this month has been ________
  • The thing that has helped me be most healthy has been _______
  • What have I noticed about my work/productivity/results and/or relationships during the winter months (if you are in the northern hemisphere) or summer (if you are in the southern hemisphere)?
  • How I’m doing with my theme of the year (how I am living it, embodying it)?

Looking ahead to December:
  • The one thing I am committed to completing this month is…
  • The project I want to get started…
  • The project I most want to wrap up is...
  • My priorities are:
  • Our team priorities are:
  • My goals are:
  • My teams goals are:
  • I want to...
  • I'll be really happy at the end of December or/the year when….

All the best,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2524 – Flashback Friday – Year-end 1-1 Questions

11/27/2020

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This week as part of the Flashback Friday series I am reaching back to the November 27th, 2018 post. I think you’ll find this valuable as we step into the new year.

It’s that time where we start rolling into year end conversations, holding one on ones (coaching conversations) individually and with the team.

As we move into the end of the year, it is invaluable to schedule some one on one time with each team member. Today’s post includes a selection of 18 questions you might include in those conversations (pick and choose as appropriate). Great year end conversations help to create a pause to reflect achievements, synthesize learning and look ahead to the future.
​
You may want to incorporate these questions into your conversation:
  1. What are the key achievements you have been most proud of this year?
  2. What projects worked well?
  3. Which projects didn’t go so well?
  4. What was your learning there?
  5. What connections/relationships have been most valuable this year?
  6. Which relationships need attention next year?
  7. What’s been your biggest learning this year? What experiences provided that?
  8. What has worked well with the team this year? What hasn’t?
  9. What feedback do you have for me as the leader? (What’s worked and what hasn’t)
  10. What’s one suggestion for how we could do things differently as a team next year?

Looking ahead to next year:
  1. What are you excited about?
  2. What habits do you want to cultivate or lean into?
  3. What do you want to do to keep growing your skills?
  4. By December 31, 2019 what do you hope you will have achieved? OR by January 1, 2020, what do you hope you will have achieved? (Notice the impact of the difference one day makes!  Yes, we are wrapping up a decade next year)
  5. What are your top 3 priorities next year?
  6. What feedback and support are you looking for?
  7. What would be useful in terms of our 1-1 time?
  8. What else is going to help you do your best work?

What else do you like to ask at this time of the year? Please let us know by sharing in the comments below.

Best wishes,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2518 – Weekly Journaling Prompt 130

11/21/2020

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This week’s Weekly Journaling Prompt gets you to consider the question: “Elements which are important”. As we start winding down the year, I hope that this question is a useful one for you to consider.

Think about the elements in your:
  • Work
  • Relationships
  • Family
  • Life
  • Home
  • Community

What are the elements which are important for you? What are you going to make sure you always have space for?

Enjoy the reflection!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2486 – 3 Ways to Stand Out Virtually

10/20/2020

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This past week I hosted a 5-day challenge called “Stand Out Virtually – Corporate Edition”. We explored what’s needed to create interactive, and memorable, corporate engagements, whether you are working in organizations that are for-profit, not-for-profit, public sector, start-ups or associations. Those who attended were coaches and other learning professionals, leaders, and entrepreneurs, who lead programming for organizations and have had to pivot or expand their virtual offerings.

Three key themes we talked about this week around creating memorable and impactful virtual calls are what I term in my book – Effective Virtual Conversations – “Death By Conference Call” or today’s term of “zoom fatigue” were:

#1 - Invite people to interact and get active – Conversations are not meant to be a passive endeavor. They need to be active. Talking at people one way is not having a conversation. Be sure to use the “engagement levers” available to you – from chat, to annotation, polling or breakouts. Different size virtual rooms, and different platforms will provide different options available.
Task: Review one of your current presentations this week. What is one way you can create more active focus on the part of participants? Note incorporating this every 7-10 minutes is often a good rule of thumb.
 
#2 - Improve your questions – Leadership in the remote and virtual space is via influence. This is another reason why conversational skills become so important virtually. Consider what questions will elicit the response and action you are looking for.

Questions are usually asked one at a time, only 4 to 6 words in length, and the most open-ended questions usually (but not always) start with WHAT. Why questions may put people on the defensive if trust levels are not high. How questions will move people into a process orientation.

Asking two questions at a time is often referred to as stacking and may lead to people not knowing which question they should refer to.

Task: Spend some time thinking about and reviewing the questions you want to ask in an upcoming presentation. Are they clear? What do they invite people to do – connect the dots, look to the bigger picture, etc?
 
#3 - Consider the visuals – One of the main channels we have in communication is visual. What are the visual elements you are using in your presentation or conversation? Is there an opportunity to create a metaphor to make a more complex topic simpler? Or a graphic or illustration which could synthesize new ideas.

Task: Consider your visual elements this week – photos, colors, metaphors and images.  What is important to note about your visuals?

Just a reminder, that this week we are starting the Stand Out Virtually Fall 2020 Incubator.

If today’s blog post is a topic of interest to you and you want to learn more about creating WOW conversations for the corporate arena, I’ll be hosting a seven week virtual learning series this fall on Mondays from 1:00 – 2:30 pm ET called the Fall 2020 Stand Out Virtually Incubator. Each week we’ll host a live learning call, you’ll participate in viewing some micro-learning and you’ll also be paired with a peer accountability partner to support you in building out and positioning your work. Whether you are external or internal to an organization, this program will build your tools, clarity and confidence around standing out virtually. Click here to learn more and register. 

The program runs from Monday October 19th to Friday December 4th.

Best wishes,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2476 – Weekly Journaling Prompt 120

10/10/2020

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This week’s Weekly Journaling Prompt invites you to dive into the waters around your current opportunities and challenges and consider the question – To Go Deeper Means….
​
What are the layers below the surface? What are the things that are under the waterline?

In my writing, PlanDoTrack, I include exercises for virtual and remote professionals to go below the waterline of the visible results we see. Living below the surface of our actions reside elements including:
  • Values
  • Beliefs
  • Assumptions
  • Perspectives
  • Habits
  • Mindset

What do you notice about each of these? How are these influencing you, directly and indirectly?

Enjoy your writing this weekend!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Join us next week for a special 5 week Stand Out Virtually Corporate Academy program where we'll be going deeper into the topics we explored this week during the 5 Day Stand Out Virtually Challenge - Corporate Edition. Join me this fall to create more exceptional virtual presentations and events for organizations. Head over to StandOutVirtually.com for more information.
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    Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching  and program design services.

    Visit our on-demand courses for team leaders and team members here.

    All blog posts are Copyright 2014-2022.  Jennifer Britton, All Rights Reserved.


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