POTENTIALS REALIZED
  • Home
  • Hybrid Team Support
  • Lead From Any Space - Hybrid Leadership Training and Coaching
  • Reconnecting Workspaces
  • Remote Team Support
  • For Teams
    • Corporate Retreats
    • Team Coaching
    • Team Building
    • Team Days
  • Leadership Development
    • Leadership Development Programming
    • Mentoring and Mentor Training
    • Teams365 Leadership Lab (Annual Group Coaching for Leaders)
  • Training and Facilitation
    • Facilitation Services
    • Training Services - Leadership, Teamwork
    • Global Organizations and Teams
    • Youth Leadership Development >
      • Train-the-Trainer Services
  • Creating Engaging Virtual Learning
  • Coaching
    • Coaching Services: Individuals/Executives
    • Coaching Skills Training for Leaders
    • Group Coaching (For Team Leaders and Other Professionals)
    • Group and Team Coaching
    • Mentor Coaching & Mentor Coaching Groups
  • Group and Team Coaching Training (For Coaches)
    • Become a Coaching Business Builder Facilitator
  • Our Books
    • Effective Group Coaching
    • From One to Many: Best Practices for Team and Group Coaching
    • PlanDoTrack
    • Effective Virtual Conversations (2017)
    • Bonus Audios for those purchasing from our site
  • Five Behaviors of a Cohesive Team
  • Everything DiSC®
    • Everything DiSC® Workplace
    • Everything DiSC Work of Leaders
    • 363 For Leaders
  • Teams 365 Blog
  • Consulting
  • Speaking
  • Resources
    • Leadership Questions
  • About
  • Store - Signed Copies, Emanuals, Conversation Sparker(TM)
  • Privacy Policy
  • Annual Membership Programs - For Coaches
  • PlanDoTrack Workbook and Planner (Virtual and Remote Professionals)
    • Become a PlanDoTrack Facilitator
  • Our Teams365 On-demand Courses (Productivity, Team Effectiveness)
  • Coaching Business Builder Workbook and Planner
  • Join the Conversation - Conversation Sparker Zone Community
  • 15th Anniversary
  • Hybrid Leadership
Connect with Us

Teams365 Blog

Daily tips, tools and blog posts for leaders and their teams. Daily posts since January 2014. The Teams365 blog is brought to you by Jennifer Britton, founder of Potentials Realized, and author of Effective Group Coaching and From One to Many: Best Practices for Team and Group Coaching.

Download Team Coaching Chapter

#teams365 #3100 Friday’s Flashback to Week #32 on Renewal

7/1/2022

0 Comments

 
Picture
Focus Question: What does renewal mean for you?

Description
The fields of sports and business shows us that teams that excel, are great at both “playing hard” and also resting hard. When working remotely, our boundaries between work and life often get blurred.

Just as physical renewal is essential after a long race, periods of renewal are key in business to help us remain at our prime. What does renewal mean for you? When is the last time you took time to renew?

Decision fatigue, social media burnout, task switching and cognitive overload, take a toll on us as professionals. When things become unbalanced it can also become luggage we bring into our family life.

As solopreneurs, keeping ourselves “at our prime” is key as the business relies on you. Without you there, it’s unlikely that it can keep going for long. Therefore, renewal should take a priority.

Here are some different ways to consider renewal:

  • Taking vacation time on a regular basis
  • Scheduling time away from our work (i.e. conferences, meetings with colleagues)
  • Enjoying a compressed 4-day work week at different parts of the year so you can enjoy a longer weekend
  • Having clear boundaries around “when you are ON” and “when you are OFF”
  • Swimming/running/hiking/going to the gym over lunchtime on a regular basis
  • Going on a retreat
 
What will help you renew?



Activity
 
What are the things that are going to help you renew? Build some time in to do this.
 
For more on this topic consider tracking your routines and renewal via the Daily Monthly Trackers.

All the best,
Jennifer



Jennifer Britton
Co-host of the Remote Pathways Podcast
Potentials Realized – Coaching, Training and Consulting Services for remote teams, leaders and professionals 
 
Check out the most recent Remote Pathways Podcast Episode, where we explore the people, places and processes of exceptional remote work. You can listen to the latest episode here, or on your favorite podcast player.

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3093 Flashback Friday – Teamwork in Uncertainty – Comfort in the Unknown

6/24/2022

0 Comments

 
Picture
While many elements are more stable than they were a year ago, teamwork in itself can be an ongoing adventure. I thought it would be valuable to take a look at #TEAMS365 #1969 – Teamwork in Uncertainty – Comfort With The Unknown - POTENTIALS REALIZED
Today’s blog post gets us thinking about values. Values serve as anchors or a compass, leading the way or anchoring us when we need to make decisions, prioritize and focus.
​
In an uncertain context, being clear about our behaviors as a team is critical. As we go to explore our values, we may first want to consider what our values are individually. To do this, we might explore the following questions:

  • What is important to me?
  • What are the things I will take a stand for?
  • What’s absolutely essential to have in my work/life?
  • What makes me angry/happy/at ease?
 
All of these questions will usually point to a value which is important.
​
Underneath the words of a value are the behaviors. What do the values look like in action? If I were to take my phone into the workplace and record behaviors, what would I see?

As a team, and especially a remote team, having a focus on values can help during periods of uncertainty. Even though the context may change, hopefully our values are not changing in the arena.

As a team, this week consider what your top 3 operating values are this year. What are you committed to, no matter what? Behaviorally, what do these values look like in action?

Best,
​Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3079  FlashBack Friday – Emotional Intelligence and Being a Change Catalyst

6/10/2022

0 Comments

 
Picture
Change is everywhere right now. From major shifts in the workspace to economics and geo-political events. Being able to adapt and be resilient are key skills. For today’s Flashback Friday I thought it would be valuable to take a look at an older post on being a change catalyst – as relevant today as it was when I wrote it:
As we continue our journey through the Emotional Intelligence sub-competencies of relationship management, change catalyst is another key skill in leadership today.  Today the norm for most leaders is working in ever changing contexts, and needing to adapt "on the fly". 

According to Goleman, Boyatzis and McKee, leaders high in this competency "are able to recognize the need for change, challenge the status quot, and champion the new order. They can be strong advocates for the change even int he face of opposition, making the argument for it compellingly. They also find practical barriers to change".

As you think about your skills, where do they reside in this area of being a change catalyst?

Part of being a change catalyst is also recognizing how people go through change. Roger's change model identified six different stages or ways people may approach the change process:. You may have members on your team who are innovators (those that are eager to create change), early adopters (those who embrace the change early on), early majority (those who get on the bus relatively early), late majority (those who slowly adapt/get on the bus with change) and the laggards (those who resist change). Being aware of who will be advocates for change on the team is just as important as recognizing those who might need more support, conversation/attention throughout any change process.

What do you recognize in yourself about how you respond to, and initiate, change?

Originally published at:
​https://www.potentialsrealized.com/teams-365-blog/teams365-504-emotional-intelligence-change-catalyst 
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3072  Flashback Friday – Working With Strengths – Part 1

6/3/2022

0 Comments

 
Picture
One of the most exciting parts of being on a team, and also one of the most challenging, is working with others who have a different style and different preferences. As someone who has led teams, or worked with teams, globally for the better part of the last three decades, I see this as one of the biggest challenges for teams.
Past posts here at the Teams365 blog
Key to becoming more effective in working with different styles in a team is:

#1 - Know Your Own Style and Strengths
We each have a unique style, and there are many great assessments on the market place today - MBTI, DisC, or the series of strengths based work through assessments such as VIA Character Strengths, or StrengthsFinder2.0. 
What do you know about your style and strengths?
How does that help you? Hinder you in  your work?


# 2 -Understand the limitations of your own style
With strengths come limitations, particularly if we are over utilizing or focusing on those. When others have to work with you as a details oriented person, what is that like? If you are constantly driving for results, how is that for others who have to work with you?

How does your strengths and styles help you? Help the team?
Where do your strengths and styles get in the way?
​
#3 - Understand what happens to your style when you are under pressure. Pressure in today's context is a daily occurrence for many. Whether it's working with limited resources or getting a project done in half the time it needs, pressure is constant. What typically happens when we are under pressure - time, resource pressure or stress - is that o ur styles can get magnified. Our strengths become  a blindspot. So, our attention to detail becomes over magnified, or our penchant for strategy becomes over utilized without a focus on the practicality of what can, and needs to get one.

What happens to your style, when you are under pressure?

The focus on ourselves is one part of the equation. The other part is to explore what happens across the team and how strengths and styles overlap and connect. There may also be gaps.

Have you as a team created space to talk about strengths/styles?
Where are you aligned?
Where are you in contradiction or opposition to each other?
What gaps exist?

Finally, with these ideas in mind, we also need to think about how we "dial up" and "dial down" our strengths. When do they become over magnified? When are they not enough? When do we become entrenched with them?

I hope that this post sparks some conversation for you as a team around your unique styles and how that is supporting or hindering you this quarter. For those interested in learning more about how I could support you and your team in this discussion, please reach out and set up a phone call.

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3065 Flashback Friday – Team Exercise – What Makes You Unique?

5/27/2022

0 Comments

 
Picture
This Friday I wanted to return back to a team exercise I thought you might want to explore with your team. It was part of an earlier series. Check it out:
Today we are at U in the a-z of team development activities. U stands for unique. It can be beneficial to work with teams around what makes them unique on two levels - at the individual team member level and what each team member uniquely brings, and two - at the collective level and what makes the team themselves unique.

At the individual team member level providing a team member to learn more and share what makes them unique. As I've written in past posts teams that are able to leverage their unique strengths are both more productive and engaged. Check out Teams365 #1070 for an activity to work with team member around what makes them exceptional. you may also want to look at Teams365 #1106 for last week's strengths post.

The second level at which we can work with uniqueness is at the collective level. This is what I call Team Adjectives.

give each team member 3-5 post its or blank index cards and have them write down 3-5 adjectives that they feel makes the team unique. Another way to frame is to have them capture 3-5 adjectives which which describe the team. Then have them note an example of when the team demonstrated that. So perhaps I have shared the adjective of innovation and I am thinking about a time when we were able to overcome a budget shortfall by recycling some of the materials we needed.

Once everyone has thought of their examples, have each person share their top 3-5 and post them on a wall or whiteboard. Note the ones that are similar. Once everyone has shared, get the team to prioritize their top 5-7, with associated examples.

It can be incredibly powerful for the team to have these 5-7 adjectives  in mind as they note how this makes the team "stand out".

How might you be able to facilitate a discussion around strengths or what makes the team unique this week?

Contact us to discuss how we can support you in exploring strengths through a team event or through some individual or team coaching work.


Best wishes,
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3058 Flashback Friday: Video – Working With Strengths with Your Team

5/20/2022

0 Comments

 
Picture
I thought it would be interesting today to take a look back at a short 5 minute video which was part of the A-Z of Team Development series from 2017. It actually hasn’t dated so enjoy today’s flashback and video – 

We are at S in our A-Z journey of different team development activities. S brings us to strengths. There is a huge business case for creating environments where strengths are leveraged within teams. From my many years as a team developer I have found that having dialogue and doing work around helping team members understand their unique contributions and strengths can go a long way. It can help a team understand where their collective strengths are as well as gaps. It can also help a team understand where they may be overcompensating or overfocusing because of their natural abilities.

There are many great resources to look at Strengths including StrengthsFinder 2.0, as well as the VIA Strengths Survey which focuses more on Signature Strengths.

Listen in as I share  a little more about strengths in this short 5 minute video: 

What can you do to focus more on strengths?

Enjoy the conversation,
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3046 Flashback: Mentoring – Four Essential Elements

5/6/2022

0 Comments

 
Picture
Article by Jennifer Britton, Potentials Realized | Mentor Roadmap

©Jennifer Britton 2014, All Rights Reserved

Mentoring plays a key role in the development of talent within organizations, and is often overlooked or underutilized. Increasingly organizations are viewing it as an important part of their succession and talent management process, in addition to being a useful approach during onboarding. While many mentoring programs focus on growing the next generation of leaders, mentoring programs can also support career transition across industries and diversity initiatives within organization. Mentoring plays an important role in building relationships across and organization and/or industry.

Throughout the mentoring relationship mentors provide opportunities for the protégé to learn based on real life experiences. A powerful tool for understanding organizational culture. Mentors also help protégés understand really how things get done, and the politics in an organization. Mentors can be a powerful, and positive, person in your network.  How might mentoring benefit your organization?

As you start to establish mentoring within your organization and formalize a mentoring process, there are several areas you will want to consider. These include:

Clarify the roles and responsibilities of mentors and mentees/protégés - In successful mentoring relationships expectations are clear. The roles and responsibilities of both the mentor and mentee are discussed at the start of the mentoring conversation. Pairings know who will be initiating meetings, and what type of support each party wants and can provide to the other. Mentoring can benefit from a clearly defined start and end to the process. Early on create expectations round how frequently partners should meet for. As part of the process of mentoring it can be useful to hold a short kick-off session, which may also involve some training and expectation setting for the wider group of mentors and protégés.

Have mentees set the goals - Having two or three specific goal areas in focus helps to structure the mentoring conversation. Mentees should spend time at the start of the process to identify and share with the mentor key areas they would like support in. It will also be useful to have the portage set the agenda each conversation. Some mentors may ask protégés to email focus areas few days before the session, whereas others may be more comfortable addressing the mentees needs in the moment.

The life cycle of the mentoring relationship has several distinct phases. In the first meeting, mentors and mentees will want to share more about their background, and their expectations for mentoring process. At this time is also very useful to identify together when, where and how you will meet. Be clear with each other on what’s going to work best for both of you. Some compromise and flexibility may be required on both of your parts. Another alternative may be to schedule some of your meetings by phone or skype, particularly if you are situated in different offices or geographic locations.  Discussion around topics such as confidentiality is also important as the mentor will likely be sharing real examples based on their experience.

As you get to know each other and connections progress, check in around what’s working well with the mentoring relationship and what is not. It is important to be honest and frank with each other, particularly if expectations are not aligned.

As the mentoring relationship comes to a close, build in time to have the mentee identify their learning from the process. We often say that mentoring is a two-way street and hopefully mentors will learn as much from their experience as well. As a mentor, consider what your greatest learning has been throughout your conversations. At the end of a mentoring process in your organization it can be useful to bring mentors and mentees together, even virtually, for the sharing of lessons learned, best practices and other evaluation feedback. This can feed forward into the next cohort of mentoring conversations. Several of the protégés may opt to become a mentor in future program rounds.

Core Skills in the Mentoring Process

There are several skill sets which enhance the mentoring process. As a mentor, lead with core skills such as listening and powerful questions. Mentoring is not just about sharing your experience, it is also about supporting the mentee with new insights and perspectives around their work. Listen closely for what they need. Do not assume you know.

Mentoring is a conversation to support the mentee in also identifying what they know and where they want to go.  In asking questions it is often useful to lead with a WHAT? For example, “What’s another perspective around that ?”OR “What did you learn from that experience?”. WHAT questions invite conversation and dialogue, whereas WHY questions may put people on the defensive, and HOW questions often lead us into process and thinking about how things are done.

Other core skills which mentors may use include sharing observations and providing feedback. Sometimes mentees may also want you to be an accountability partner.  Others may want to be acknowledged. Ask what they would like from the mentoring process and what role they would like you to play. Finally inquire about the approaches they would like you to incorporate - providing stories, leading you to resources, providing links to best practices.

In closing, successful mentoring partnerships benefit both the mentor and mentee. It is an underutilized approach for growth and development. Consider how you can expand mentoring within your organization or industry.

Enjoy your conversations,
Jennifer

About the Author

Jennifer Britton, MES, PCC, CPT is the founder of Potentials Realized, a performance improvement company focusing on leadership development, teamwork, and coaching skills training. We have designed award winning mentor programs, and provide Mentor Program Support and Training through the Mentor RoadMap ™ . Jennifer  is the author of Effective Group Coaching (Wiley, 2009) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013). For more information about mentoring skills training and support contact Jennifer Britton at (416)996-8326. You can visit us online at Potentials Realized.com which includes the Teams365 blog for Leaders, and the MentorRoadMap.com.  You can email us at info@potentialsrealized.com.
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3029 What Coaching Is, What Coahing Is Not.. Flashback to Teams365 #191

4/29/2022

0 Comments

 
Picture
​I’m reaching back to a blog post from 2014 which dove into how to define coaching. I think it’s as appropriate and important to revisit today as it was years ago. Let’s take a look at what I wrote:
l sorts of behaviors get “labelled” coaching in today’s business environment. I often hear a wide range of descriptors when I deliver coaching skills training with leaders  - new, seasoned, and emerging leaders.

After leading dozens of coaching skills training over the years one of my favorite coaching descriptions comes from a former SME , Doug McLaren, who I co-faciltiated with for years. As he said, Co-Facilitation is a “Conversation with Intent”. You can find more about what I write about coaching for leaders in chapter 10 of in my latest book From One to Many: Best Practices for Team and Group Coaching.

Whether you are a leader coaching their team, and internal coach “professionally coaching “ others, or an external coach working with a team:

What coaching is…..

A conversation with intent

Focused on the present and geared towards the future

Focused on performance and relationships

Grounded in awareness, goals and action

Elicits what the person being coached knows

What coaching is not….

Simply a conversation with no direction

Focused on the past

Navel gazing

Telling others what to do

Mentoring, Advising, Consulting

In fact, the International Coach Federation identifies competencies for coaching, in which all coaching models should be grounded. These range from ethics, to designing the coaching agreement, to listening, goal setting and planning, designing actions, and creating awareness. Personally, I use these in all training of coaches I undertake - leaders, as well as the thousands of coaches I have supported in the last fifteen years as they develop their own group and team coaching work.

How do you define what coaching is? What coaching is not? Why is this important in your work?
Enjoy the conversation,
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#teams365 #3025 Flashback – Conflict and what’s more important – Results or Relationships?

4/15/2022

0 Comments

 
Picture
It’s Friday which means that it’s time for another Flashback Frday. What’s important as you approach conflict – the result/outcome, or the relationship you are in? 

This week we head back to Teams365 #510 and the post from 2015. Here’s what I wrote: 

Our ability to work through differences and conflict is a key skill for leaders and team members. What we know from research is that complimentary skill sets often make a team strong. In saying this, it may mean that we have different styles which exist, which means that what we value and how we interrelate with the world is different.

What is your natural style in navigating conflict? Different conflict models may have different names for these but we may demonstrate one of many styles including:

Accommodate  - often when the relationship is important but the results are not we will accommodate to enable the other party to have their preferred outcome. In accommodation the other party wins, at our loss.

Compromise – compromise may be importnat when the outcome is important for both of us, as is the relationship. In compromise, I win some and you win some, but neither party really win.

Avoid – There are instances where it makes sense to avoid conflict and sweep things under the rug. The challenge and danger with this over time is that the issue can fester, and the small minuscule issue can grow into an elephant. Where is may be appropriate to avoid conflict is when the issue is not important and the relationship is not important. IN avoiding I lose and you lose.

Collaboration - Collaboration takes time and may be the preferred solution when relationships and results are both important. Not every situation warrants collaboration, and as Morten Hanson writes in his books, Don’t collaborate just for collaboration’s sake. While collaboration often takes more time, it can be the best outcome. In collaboration I win and you win.

Compete – We may choose to compete to achieve an important outcome when the results are key and the relationship is not as important. When competing we need to be aware of when it becomes too aggressive. In competition I win and you lose

As you consider these five different styles, what are examples of each one and how you and others would benefit from adopting that approach? When might the approach be beneficial?

 For those interested in learning about their own style or supporting team members in this area, one interesting online resource I found was Conflict 911.com/resources.
​
Enjoy the conversation,
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments

#TEAMS365 #3018: flashback friday: navigating conflict #1194

4/8/2022

0 Comments

 
Picture
Conflict in teams is an everyday occurrence and it can be like an Achilles heel – the thing that brings a team down.
Conflict in teams can emerge for many reasons including:

      - Competing demands
      - Unclear roles
      - Lack of clarity around where we are going – our vision, our goals

Regardless off the source of conflict, becoming more proficient and confident in navigating conflict is very important.

In navigating conflict, you will want to consider these questions:

What is more important here - the end result or the relationship? This will influence everything from our stance and approach to conflict. For example, if the end result is really , really important in the short term I may adopt a stance of competition where I do everything I can to “win” at the other’s expense. If the relationship is more important because I need to work with this person, or team, on a regular basis, then I may choose to collaborate. In collaborating, I may let the other party win or spend more time.

What do I know about how I approach conflict? We each have our own unique approach to conflict which also shapes how we view conflict. Many team members may have been socialized that conflict is not a bad thing. In fact, part of the team development process is the storming stage where a team needs to figure out who they are, what is important and how they want to operate. That stage is naturally conflict ridden.
It can be important during the storming stage for team members to be aware of their natural approach. Are they more conflict avoidant – i.e. preferring to sweep it under the rug, or are they more head on with conflict – i.e. raising issues and placing them on the table to immediate exploration.

What is the common ground we share? A third essential area to consider when thinking about conflict in teams is What is the common ground we share. Helping people find that expanse where they do align is critical for conflict resolution. It may only be a small sliver, but helping people see the area in which they align is core.

Supporting teams through conflict.
There are some specific things we can do when supporting teams through the choppy waters of conflict. Consider these next time you are working with a team:
Normalize it. A natural part of the formation of groups and teams is conflict, and the recognition of differences. Helping teams understand that they are not alone can be useful in taking off some of the pressure of the thinking that “they are all alone”.

Give time for the team to work through it. It takes time and space to have these conversations. Prioritize this as something which does need time.
Consider the resources which will support you as a team around this. Having a common framework and skills you can all use in navigating conflict supports the process of resolution. If people don’t know how to have the conversation around conflict it can be challenging. Consider investing resources in some skill development for the team, and/or bringing someone in who can help you with this.

Focus on supporting enhanced self-awareness in the team – In today’s teaming environment we all benefit from enhanced self-awareness. Awareness around how we naturally approach work, our styles, as well as our approach to conflict. Many times teams may be experiencing conflict due to differences in work styles. If you have some team members who are driving for results, and working to get things done quickly, whereas others want to make sure things are done correctly, conflict is likely. Helping team members understand their natural style can be of great benefit, and may reframe differences to simply differences, rather than something which is wrong or a problem.

Consider the end result. Sometimes it is very easy to get mired in our own perspectives, and what needs to happen. Helping team members reconnect with the end result is critical for success. Connecting with the bigger picture, also helps team members find those slivers, or 2%’s, where they do align.

What is important for your team to notice about conflict? What's the issue they need to work through?

Enjoy the conversations,
Jennifer
​Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
0 Comments
<<Previous

    Author


    Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching  and program design services.

    Visit our on-demand courses for team leaders and team members here.

    All blog posts are Copyright 2014-2022.  Jennifer Britton, All Rights Reserved.


    Sign Up for Email Updates
    For Email Newsletters you can trust.

    RSS Feed

    View my profile on LinkedIn

    PicK up a copy of PlanDoTrack - For Virtual and Remote Professionals

    Picture

    Avoid the "Death by Conference CAll" - EVC Book:

    Picture
    Visit our new site - www.EffectiveVirtualConversations.com.
    Picture

    Upcoming Programs

    Picture
    ​Upcoming Programs:

    Activate Your Group and Team Coaching Superpowers - 14 CCEs - 6 weeks - Fridays 1015 - 1130 am ET: January 13, 20, 27 and February 3, 10 and 17 2023


    Reconnecting Workspaces Coach Certification (24 CCEs): Thursdays starting late January - 6 - 830 pm ET (7 weeks running to 1st week of MArch) (Virtual): Click here for more info and register

    ​Learning Lab and Design Studio (for coaches, trainers and those working in team and group programs). Calls 2 Fridays a month at 8 am ET (8 - 845 am ET). More at LearningLabandDesignStudio.com
    ​

    Group Coaching Essentials - 8.75 CCEs Fridays 1015 - 1130 am ET: January 13, 20, 27, February 3 and 10, 2023  Click here for more info

    Virtual Facilitation Essentials  - One day - Wednesday January 12 - 9 - 5 pm ET (8.5 CCEs)

    Coaching Biz Growth Lab: 1st and 3rd weeks of the month - 1135 - 1220 pm ET (annual group for coaches focusing on their business development) Learn more and register here.

    Teams365 Leadership Lab - Twice a month Friday calls (2nd and 4th week of month) for Team Leaders (Fridays 8 - 845 am Eastern/New York). . Learn more here.

    Mentor Coaching Groups - for ACC/PCC: Mondays 1230 - 130 pm ET starting January 9 - early April or  Fridays 9 - 10 am ET January 13 - April 14 2023
    Click here for more info.

    Advanced Group and Team Coaching Practicum (10 CCEs) - starts Fridays 1230 -  145pm ET starting January 13 2023 (6 weeks) Eastern/New York). Click here for more info.

    On-Demand Video Based Courses (Start when you want at your own pace):

    Teams365 Teamwork Foundations - a 7 module program exploring 10 core teamwork skills, and essential ingredients for more effective teams. Enroll now.

    The Inner Biz Leader(TM) Virtual Business Planning Retreat - Seven  hours of structured self-paced activities to design your plan for the next year, while exploring your inner leadership foundations.

    Tips and Tools for Your Group and Team Programs - More than 2 dozen tips to support you in your work with workshops, webinars, teleclasses, retreats etc. More than 3.5 hours of lecture videos, worksheets and 28 accompanying activities.

    Archives

    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014

    Categories

    All
    19 For 2019 Productivity
    2018 Kickstart
    #2022blogposts
    #2022kickstart
    #2022posts
    20 Focus Areas For Virtual And Remote Team Development
    21 For 2021 Stand Out Virtually
    222daysfor2022
    #22daysfor2022
    #3weekserieshighlight
    #4Ds
    #4rs
    6 Leadership Questions
    #80/20rule
    #90dayguideforsuccess
    Accountability
    Add Value
    #adventure
    #aim
    #alone
    Amygdala
    #anticipateFAQs
    Articles
    #artofdelegation
    Audio
    Author Reading
    #backtoofficework
    Back To The Basics
    #backtowork
    #backtoworkroutine
    #barriers
    Barriers To Collaboration
    #beconsistent
    #betterconversations
    #betterquestions
    #biggerpicture
    Books
    #boundaries
    #boundariesandparkinsonsrule
    #boxingday
    #braintip
    Brand
    #buildingconnection
    #buildingteams
    #buildingterms
    #bulletpoints
    Business Development
    #businessetiquette
    Capacity Development
    #carpediem
    Cartoons
    #celebrate
    Celebrations
    Change
    Changes
    Check It Off Tip
    Check-it-off-tip
    Checklist
    #chillax
    #circadianrhythm
    #CLAIMS
    #clarity
    #coach
    Coaching
    #coaching
    #coachingquestions
    Coaching Skills
    #coachingstyle
    #coachingstyles
    Co-coaching
    Collaboration
    #collaboration
    #colorandmotivation
    Communication
    #communication
    Complexity
    #complexity
    #conditions
    #conenctionmeanstome
    Conflict
    #conflict
    #conflictmanagement
    Conflict Mgt
    #connect
    #connectandengage
    #connecting
    Connection
    #connection
    #connections
    #conqueringprocrastination
    #consistency
    Consistent
    #context
    #conversation
    Conversation Sparker
    #coreareas
    #coreingredients
    #coreskills
    #corethemes
    Coworking Sprints
    #craving
    Creativity
    #crosscultural
    Culture
    #curiosity
    #dailysteps+consitentaction=momentum
    Decision Making
    Decisions
    Delegation
    #delegation
    #delegationpitfalls
    #dialeddown
    #dialogue
    Difficult Conversations
    Digital Detox
    Disruption
    #diverse
    #diversity
    #effective
    #effectiveconversationtip
    Effective Virtual Conversations
    Effective Virtual Conversation Tip
    Ei
    Emotional Intelligence
    #empathy
    Employee Engagement
    #empowerment
    #enablers
    #endofmay
    Engage
    #engagementlevers
    #engagemnetlevers
    Engage With Learning
    #environment
    #equity
    #essentialconversation
    Essential Leadership Read
    Everything DiSC
    #expectations
    Facilitation Skills
    Feedback
    #feedback
    #feedback Quotes
    First 90 Days
    #flashbackfriday
    Flashback Friday
    #flow
    Focus
    #focus
    #focusareas
    Foundations Of Goals
    Foundations Of Teamwork
    #future
    #gearingup
    #gearup
    #generations
    #getintoaction
    #getthingsdone
    #gettingorganized
    #giveaway
    #givethanks
    Global Leadership
    Goal
    Goals
    #goals
    #graphic
    #grateful
    Gratitude
    #gratitude
    #greatconversation
    #greatresignation
    #groupcoaching
    Group Coaching
    Group Development
    Groups
    #growthmindset
    Habit
    Habits
    #habits
    Habits And Rituals
    #happy
    #happyholidays
    #happynewyear
    #happythoughts
    #heartofcoaching
    #hellojune
    #highlightreview
    High Performing Teams
    Ho
    #hopeful
    #hurdle
    #hybrid
    #hybridmeetings
    #hybridteam
    #hybridteamtip
    #hybridwork
    Hybrid Work
    #hybridworkenvironment
    #hybridworkprinciple
    #hybridworkstyle
    #hybridworkstyles
    #icons
    #illustration
    #important
    #importantstuff
    #inclusion
    #infocus
    Innovation
    #inquiry
    Inspiration
    #integartion
    #integration
    #intention
    #intrapreneurism
    #iteration
    Jennifer Britton
    Jennifer Britton
    Jo The New Team Leader
    Journailng
    Journaling
    #keysforclarity
    #keythemes
    #kickofftomay
    #knot
    #lastquarter
    #layers
    #layersofconnection
    Layersofremotework
    #leader
    Leaders
    Leadership
    #leadership
    Leadership A Z
    Leadership A - Z
    Leadership A-z
    Leadership Myth
    Leadership Myths
    #leadershippractices
    Leadership Practices
    #leadershipquestions
    Leadership Tip
    Leadership Toolkit
    #leading
    Learning
    #learning
    #learningandtalentcycle
    #leftbehind
    Lets
    #letstalkvirtual
    #lettinggo
    Leverage
    Leys
    #listening
    #makeitvisual
    #mantra
    #matrix
    #matrixmanagement
    Matrix Management
    #may
    #meeting
    Meetings
    #meetings
    #mentalmodels
    Mentoring
    #mentoring
    #metaphor
    #metrics
    #microlearning
    Mid-month Reflection
    #mid Year
    #mid-year
    #mindmapping
    Mindset
    #minimizingdistractions
    #momentum
    #monologue
    #monthendplanning
    Month End Questions
    Monthend Questions
    Month End Review
    #monthinreview
    #monthlyplanning
    Monthly Review
    #mothersday
    Motivating Team Quotes
    Motivation
    #motivation
    Motivational Monday
    #motivationalquotes
    #multitasking
    #myth
    #navigatingconflict
    Networking
    #networking
    Neuroscience
    New Month
    New Team Leader Foundations
    #newyear
    New Year Planning
    #next
    #obstacles
    #onboarding
    #onboardingneeds
    #onboradingresearch
    #oneonone
    Oneonones
    One On Ones
    #onepageplan
    One Thing Quote
    Organizational Culture
    #oxytocin
    #paretoprinciple
    Partnering
    Pause
    #pause
    #peerfriday
    Peer Learning
    Performance
    #performanceconversations
    #performancemanagement
    #performancequestions
    #personalproductivity
    Personal Productivity
    #physicalpresence
    PlanDoTrack
    Planning
    #planning
    #plannning
    #podcast
    Posts
    #poststocheckout
    #powerfulquestions
    #powerfulvirtualpresentation
    #powerofpause
    #practies
    #presentations
    Presentation Skills
    #priming
    #primingforlistening
    #principle
    Priorities
    Prioritization
    #prioritization
    Problem Solving
    Process
    Productivity
    #productivity
    #productivityflow
    #productivitytip
    #productivitytips
    Productivy
    Project Management
    #prompt
    #proud
    Quarter
    #quarterlyplanning
    Questions
    #questions
    #questionstotake
    #quiz
    Quotation
    #quote
    Quotes
    #quotes
    #readyfor2022
    #reboarding
    Recognition
    #recognition
    #reconnect
    #reconnecting
    #reconnectingworkspaces
    Reconnecting Workspaces
    #reconnectingworkspacestip
    #reflection
    #relationshipandresults
    #relationshipmanagement
    Relationship Management
    #relationshipmapping
    #relationships
    #remote
    #remoteenablers
    #remotepathways
    Remote Pathways
    #remotepathwayspodcast
    #remotespace
    #remoteteam
    #remoteteams
    Remote Teams
    #remotewokprinciple
    #remotework
    Remote Work
    #renew
    #renewal
    #research
    #resilienceandchange
    #results
    Results Check
    Retreats
    #returntooffice
    #revetmodel
    #review
    #rewards
    #rhythms
    Roles
    #routines
    #safety
    #savings
    #savor
    #scheduleit
    #science
    #september
    #shadowside
    Silos
    #simple
    #siteresources
    #sizematters
    #smile
    Socialcontagion
    Socialloneliness
    #solstice
    Spint
    #spring
    Springfeelslike
    Stand-out
    Standoutvirtually
    #standoutvirtually
    Stand-out-virtually
    Startwiththeendinmind
    Stocktaking
    #strength
    Strengths
    Stretch
    Structure
    #stuck
    Styles
    #stylesinfocus
    #success
    Successinfocus
    Sunday-audio
    Supercharge
    #superchargeyournewyear
    Synchrony
    #synergy
    System
    Systemefec221003
    Systemscheck
    #taboo
    Talentcycle
    Team
    #team
    Teamactivities
    #teamagreements
    Team-buiding
    Teambuilding
    Team-building
    Teambuilding1830a32bae
    Team-building-activity
    Teambuildingtip
    Team Building Tip
    Team-building-tips
    Team-building-video
    Team-building-videos
    Team-buildling-tips
    #teamcoaching
    Team-coaching
    #teamcoachingcertification
    Teamconflict
    #teamculture
    Team-culture
    #teamculturequote
    Team-development
    Team-development-activities-az
    Team-development-activities-a-z
    Teameffectiveness
    Team Exercise
    #teamfocus
    #teamleader
    Team-leader-breakfast-cafe
    Team-leadership
    Team-leadership-skill
    Team-leader-skill
    #teammetings
    #teampractices
    Teamquestions
    Teamresources
    Teams
    Teams365
    Teams365-team-leadership-foundations
    Teamsparker
    Team-sparker-cards
    Teamspirit
    Teamsprint
    Teamstyles
    Teamtalent
    #teamtool
    Team Tool
    Teamtools
    Teamwork
    Team-work
    Teamwork75d616fe67
    #teamworkquestions
    Teamwork-quote
    Teamworkskill
    Teamwork-skills
    #tedxtalk
    Telecommuting
    Thankful
    Thank-you
    Thankyoumom
    #thepowerofquestions
    #theweekinreview
    #thinkinghat
    Thrive
    #time
    #timeblocking
    Time-blocks
    Timeforeview
    #timemanagement
    Time Management
    #timetoreflect
    Tip
    #tipsforvirtualpresentations
    Tools
    Toxicteams
    Tracking
    Trackit
    #triadofpowerfulpresentation
    Trust
    #trust
    Uncertainty
    #unique
    Upcoming-programs
    Urgent
    Vaiues
    Values
    Valuesandphilosphies
    Verbalcommunication
    Video
    Virtual-and-remote-team-activity
    Virtual And Remote Teams
    Virtual-connection
    Virtualconversation
    #virtualconversations
    Virtualconversationtip
    Virtualcowokingsprints
    #virtualcoworkingsprints
    Virtualevents
    Virtualfacilitation
    Virtual-facilitation
    Virtual-facilitation-tip
    Virtualfeedback
    Virtual-leadership
    Virtual-lessons
    #virtualmeeting
    Virtualmeetings
    Virtual-meetings
    Virtualremoteteamleadershipaz
    Virtual-remote-team-leadership-az
    Virtual-remote-team-leadership-a-z
    Virtualspace
    Virtual-space
    Virtualteam
    Virtual-team-leadership
    Virtual-teams
    Virtualwork
    Visibility
    #vision
    Visual
    #visual
    #visualcards
    Visuals
    Visualsb3cfa69ab1
    Voice
    Vuca
    Webinars
    #weekinreview
    Weekly Journal
    Weeklyjournalingprompt
    Weekly Journaling Prompt
    Weekly Review
    Welcometomay
    #wheelofbusiness
    Wiifm
    Wish
    #workandlifefulfillment
    #workingpulsecheck
    Workingstyles
    Work Life
    #workmixedup
    Workpitfalls
    #workrelationship
    Workspaces
    #workstyles
    Worksuccess
    Yearend
    Year-end
    #yearendactivities
    Yearendbe8fec245a
    Yearende4b6bc7171
    Year-end-planning
    #yearendquestions
    Yearinreview
    Zoom
    Zoomfatigue
    Zoom-fatigue

    RSS Feed


Team Coaching
Team and Corporate Retreats
Training and Facilitation Services
Coaching Skills Training for Leaders
Group Coaching


PlanDoTrack - For Virtual and Remote Professionals
Our Books
Resources
Group Coaching Training for Coaches
Mentor Coaching Group (ICF Credentials)

​Privacy Policy
Teams365 Leadership Lab
Leadership Development
Consulting Services
Speaking
Everything DiSC® Profiles
About


Copyright 2004-2021. Potentials Realized. Contact us directly at (416) 996 -TEAM (8326)