​In my former world of work as a remote leader with teams across ten countries, and in the last fifteen years of working remote a majority of the time, remote work is second nature, and is the primary focus of our support. As more organizations are gravitating to a remote work approach, it can be important to become more explicit with some of the nuanced differences in leadership and teamwork between in-person work and remote work. Today’s post explores four areas to pay attention to as a remote team:

1. Building everyone’s skill set and leadership capacity – In a remote team, it can be critical to equip all team members with skills and leadership capabilities even if they do not hold the title of leader. Given that remote team members may be the “face of the team or organization” or represent the organization to those locally, ensuring our team members are equipped with the right skills can make or a break an organization that is remote, or is moving remote. What are you doing to invest in team member’s development on an individual level?
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2. Spending time on team development – 2016 research done by Culture Wizard found that only about 1 in 4 remote teams benefited from any team development. This is an area that is often overlooked in terms of what might be possible. At Potentials Realized, we specialize in remote team support and bring years of experience in supporting remote leadership development, virtual skill development and remote team support. Reach out to learn more about the Remote TEAM DAYS we facilitate. From half day to full day virtual sessions, to strategic planning conversations, team development in the remote space is just as important, or even more important than that in the in-person space. Team development is a blend of both focusing on results as well as building relationships.

At Potentials Realized, we offer a suite of support services specialized for remote teams – from strategic planning, to team development, to virtual training in key leadership topics (link to map of remote team topics) or our Teams365 modules. From one-hour lunch and learns to multi-day sessions we’ll meet up with you in the remote space, designing and facilitating your event, without your team having to travel (unless they want to!). Set up a call to discuss.

Questions to consider:

• What opportunities do we have this year to bring the team together (virtually or in person)?
• What opportunities could be benefit from?
• What needs attention – building our relationships, clarifying our results, or both?
• Making things explicit – All teams may falter if things are not made explicit. When assumptions go unchecked. This is particularly true in the remote space when all of us may have “different pieces of the puzzle – i.e. different contexts we operate within, different skill sets, and different vantage points on the work we are undertaking. Being proactive in sharing our context, priorities and preferences builds trust and connection, and also supports a wider understanding of priorities, practices and approaches.

More questions to consider:

• What are the things that need to be clarified?
• What needs to be shared more?
• What are the assumptions which are not being named or checked?
• What else is not being seen?

3. Proactively taking time to build relationships – In the remote space it’s hard to meet colleagues as you head into the lunchroom or head to the water cooler. We usually only come together for formal events. Given that socializing time looks different in the remote space it can be important to be more proactive in building relationships. As an organization or team, you may want to take some time to create more informal connection points. Whether this is a virtual co-working space which opens up for short windows each week, or whether it’s an informal but facilitated series of conversations at lunchtime by a colleague (think virtual lunch and learns or book club calls). Remote workers need a sense of connection and identity (stay tuned for more on this topic tomorrow).

4. Be aware of what’s below the “waterline” – In my 2019 workbook/planner PlanDoTrack, I provide the metaphor of an iceberg as a valuable tool for self-development and team development. Where teams of all kinds can benefit it by exploring what’s below the waterline of their work.

Best wishes, 
​Jennifer

​​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the start of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Winter 2019 programs start this week including the Coaching Biz Growth Lab (an annual focus on coaching business development), GroupCoachingEssentials (8.75 CCEs), the Advanced Group and Team Coaching Practicum (10 CCEs) and the Virtual Facilitation Essentials program (8.5 CCEs) - geared to support you in creating more exceptional virtual conversations. Finally the Mentor Coaching Group for Winter 2020 will begin - aimed at coaches who are working towards their ACC, PCC or renewing.

Metaphorically, there are a number of elements “under the waterline” in our work that aren’t seen but contribute to both our behaviors and our results. In my 2019 work, PlanDoTrack, I encourage remote workers to think about what are the things that are shaping their behaviors, results and impact. This could include – habits, beliefs, assumptions, mindsets and values.

These become a rich focus area for the work I do with teams in Team Days and in extended coaching conversations.

Habits – the things we do regularly and often subconsciously. Our habits shape what we put attention on, what we do. What do you notice about your habits? What are the habits which are helping the team? Getting in the way of team results?

Our beliefs and philosophies also have tremendous influence on what we pay attention to, what we prioritize and how we approach our work. This is an area which warrants much greater exploration for teams and individuals. Our beliefs may be deeply entrenched. Our philosophies may not be made explicit. What is the work for you to explore in this area?

Our mindsets – Authors such as Carol Dweck have dedicated their work to exploring the field of mindsets. What mindset do you embrace around your work and elements of your work? Are you an active learner with years of experience under your belt, or are you an expert? Do you embrace experimentation or do things have to be perfect? If you haven’t explored the realm of mindset and the work of authors such as Dweck, this may be of interest to you.

Again, our mindset will influence the activities we undertake and what we do.

Our values – What we value and what we take a stand for also influences our values. What are the values you hold as a team? An organization? An individual? If I hold a value of experimentation, I may be willing to try a lot of things that don’t work. This would be in contrast to (and potential conflict with) a team that values quality and would never let something go out the door before it was vetted multiple times. Our values will have a significant influence on our behaviors and therefore results. They may influence speed etc.

I hope that you will take a few minutes to map out your iceberg. If you are interested in exploring this more, contact us to discuss working 1-1 via coaching, or by bringing this into a team day session.

All the best, 
​Jennifer

Knowing what makes us happy can be important for quality of life and work. Many times, we can get so in the flow of life and busyness that we don’t stop to pause and think about what makes us happy. Before we get too far into the year, this weekend’s Weekly Journaling Prompt gets you to think about, and write about, what makes you happy.

What can you be doing to bring more of these happy moments and activities into your work and life? One way to do this might be by creating rituals. As Tony Schwartz and Jim Loehr write in the Power of Full Engagement, “Building rituals requires defining very precise behaviors and performing them at very specific times – motivated by deeply held values.”

Perhaps getting outside on the weekends makes you happy, or fitting in a podcast over lunchtime. What are the habits and rituals that are going to support you around this?

I hope that you will enjoy thinking about not only what makes you happy this weekend, but what you can also do to cultivate more of that through habits and rituals.
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Enjoy!
Jennifer

This week’s WJP brings us to the question – “What do you want to invest in?” Whether it’s investing your MONEY, TIME or ATTENTION, what are the things you want to invest in? What’s the purpose?

As we step into the weekend, what are the things that are going to help you in terms of focus?

Enjoy your reflections and the remaining holiday time!
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With best wishes,
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Coaches - What's possible if you were take 60 days of focused action on your business? Join us starting January 1st for this experiment in 60 days of focused action at the 60 Day Coaching Business Builder Accelerator. Join us.

As many of us wind down for the next few days or weeks, it’s gotten me to think about tradition. Traditions were always important in my family – from weekend road-trips to the cottage and seasonal openings and closings, as well as making a point of celebrating with friends and loved ones at key seasonal holidays. It’s always created an anchor of certainty even in a changing world of work, and locations. In continuing these traditions with my own family, I can see how important it’s been.

On a business level, I’ve also aimed to maintain certain traditions including an annual year end call taking a look back at the landscape of group and team programming. This year was my 15th annual call. That’s a lot of calls and conversations, AND I know that it’s an important milestone marker for my community as well as myself.

What are the traditions you engage with on a personal level? As a leader? As a business?

What are the milestones you want to celebrate? What’s important to note for yourself?

Best wishes, 
Jennifer

​​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

The term VUCA has jumped out of the world of the army, into the everyday lexicon of business. I recently went back to some writing I was doing in 2017, and there it was in the first page of the manuscript!

What is VUCA and why is it important? VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity.

Let’s break these terms down a bit:

Volatility – In volatility, things are changing, and usually changing rapidly. This might mean that market conditions are changing, regulations are changing, or dollar values are changing. What do you notice about volatility in your context?

Uncertainty takes many forms. From not knowing what’s around the corner, to not knowing what’s needed, uncertainty can paralyze teams. Becoming comfortable in operating without a lot of certainty is often takes a different mindset. It may also mean that we become “comfortable with the uncomfortable” and learn to make decisions based on the information which is available (and may not be comprehensive or may change).

Complexity is one of the biggest challenges to leaders and teams today. This may mean we need a variety of skills from across disciplines and/or a wider understanding of more things. Helping to simplify what we can, can offer an antidote to complexity.

Ambiguity occurs when things are not clear. This may be due to things changing regularly OR due to the complexity. What can you do to become more discerning, see the patterns which exist, or break things down into more discrete pieces?

In supporting teams and leaders in organizations today, four things we can do in support of operating at our peak in a VUCA environment:

#1 – Create consistency around process. With so much change around a team, consistency is key to success. Consistency can take several forms on teams including consistent meetings, consistent check-ins, regular one-on-one coaching sessions, regular reporting. Revisit these on a regular basis as contexts may change – what frequency is needed?

As a team discuss what does consistency mean? What’s important to you?

#2 – Connect people with the bigger picture. While the details may change (and do!) the bigger picture – where we are going, what’s important to us, what we are aiming for – is likely to stay more stable. Vision and mission create an anchor. They also provide an important marker when things do change.

#3 – Keep it simple. A VUCA context can paralyse and overwhelm. Keeping things simple does not mean simplifying. It means emphasizing what is core. Consider questions like “What’s essential? vs. What’s a nice to have?” OR “What are the three bullet points to emphasize?”. Help team members discern any patterns within what might appear chaotic.

#4 – Connect people with others. Part of ongoing change means that we often don’t know what or who we need down the road. Connecting members of the team with others supports them in knowing who they can reach out to, or where they can go for support. Connections may include both internal and external stakeholders.
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For more on the topic of VUCA, check out these other Teams365 posts:

• Teams365 1770: VIDEO – Six Ingredients for Teams in Today’s VUCA World (2 min)
• Teams365 #1611: Teamwork in Complexity – Focus and Renewal 

Enjoy!
​Jennifer

This week’s Team Building Tip gets you to think about the question “Where do you want to get more grounded?”. In today’s volatile, ever-changing environment, it can be very important to be grounded. Grounding ourselves helps us feel anchored, even if things are ever-changing. Our foundation usually consists of our values, beliefs and ways of working.

These foundations help us with decision making, prioritizing, and communicating what’s important, even if everything else is changing.

In PlanDoTrack, I provide several exercises for professionals to explore their values and belief systems. If you have a copy of the book, be sure to check out Section’s 1 and 4 exercises including the Iceberg, Values Ecosystem and some of the Values check list.

When we are able to work and lead from our values things become aligned, and usually flow more freely.

What are you noticing about your foundations and grounding?

Best, 
Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​

This week’s Teamwork Foundation post gets you, as a team, to consider how you are as a team with respect to alignment. Teamwork today is dependent on alignment.

Alignment around purpose.

Alignment around values.

Alignment around goals.

When a team is not aligned, it’s likely we’ll see these types of behaviors:

• Duplication
• Gaps
• Performance issues and lack of clarity around goals
• Weaker team culture – no one is sure what they are working on or what’s important

In order to boost alignment, we want to:

• Help team members see the bigger picture
• Help teams prioritize so they can focus on what’s important
• Build connection across the team
• Understand who does what
• Clarity and strengthen team culture

What is important to note around alignment within your team right now?

Best,
​Jennifer

This week’s Weekly Journaling Prompt gets you thinking about the question “Something I won’t forget….”

Our memories can easily fade and transmute with time. Writing things out provides us with a clearer indication of what did happen.

As you consider the events from the last few months, what are the things you want to remember? What are the things you don’t want to forget next time….?

A quick reminder that I have pulled the Weekly Journaling Prompts together in a quarterly format. You can pick up and download the first 12 weeks of the series in a new downloadable booklet format at the Potentials Realized store. Here are a few shots of Volume 1 – the first 12 weeks in action.

Enjoy!
​Jennifer

​Today’s blog post gets us thinking about values. Values serve as anchors or a compass, leading the way or anchoring us when we need to make decisions, prioritize and focus.
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In an uncertain context, being clear about our behaviors as a team is critical. As we go to explore our values, we may first want to consider what our values are individually. To do this, we might explore the following questions:

• What is important to me?
• What are the things I will take a stand for?
• What’s absolutely essential to have in my work/life?
• What makes me angry/happy/at ease?

 
All of these questions will usually point to a value which is important.
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Underneath the words of a value are the behaviors. What do the values look like in action? If I were to take my phone into the workplace and record behaviors, what would I see?

As a team, and especially a remote team, having a focus on values can help during periods of uncertainty. Even though the context may change, hopefully our values are not changing in the arena.

As a team, this week consider what your top 3 operating values are this year. What are you committed to, no matter what? Behaviorally, what do these values look like in action?

Best,
​Jennifer

​Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in an digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.