Welcome back to the 106th Weekly Journaling Prompt. This week’s prompt is “I appreciate”. What do you appreciate and are grateful for? As I have written in the past, gratitude plays an important role I health and well being.

As I shared in Teams365 #331:

Flowing from gratitude are a number of health and psychological benefits which include higher levels of optimism, increased positivity, more pro-social relationships, happier relationships, and also lower levels of toxic thoughts. As you will read, one practice which has been shown to increase gratitude and the benefits is keeping a gratitude journal, which is as simple as writing down on a weekly basis five things you are grateful for that week. 

You can read more about what science has found about the importance of gratitude and how to incorporate more of this at this link from the Center for Greater Good from the University of Berkeley.
 
What are the things you are grateful for? What would it be like to keep a list of what you are grateful for on a regular basis, even if it’s as simple as listing out the top 3 things you are grateful for?
​
Enjoy the rest of your weekend!
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Check out our Digital Resources to support you in your work and conversations 
​

It’s Tuesday which means that we are heading “Back to the Basics” with teamwork. One of the areas which gets really magnified in the virtual and remote space is that of roles. With matrix relationships being the norm for many teams who operate remotely, it’s not uncommon to have two, three or four different line managers. Someone who might be your “main” boss, someone who supports you on one project, and another who supports you technically.

At the same time, it’s likely that in addition to having different bosses, you also likely inhabit different roles. On some teams you might be a project lead, on others an activator and on others a person who gets things done.

With membership on so many teams, it can be important to clarify ROLES as well as be really intentional with building out the culture of your organization. Tomorrow we will look at the different components of building out a vibrant remote team culture where people feel connected with their team and help to shape the culture of it.

Spending time focusing on the roles which exist in a team is important. It’s important on several different levels:
 

• First, what are the roles needed in order to get things done?
• Second, who is ideally suited for each role. Consider who might be good at setting a vision, versus executing things and getting things done. Who is better at the granular detail versus the strategic view of things? Consider who is best placed for which role. Consider who gets put in a role by default – they do it just because they can, not because they want to. While this will work in the short-term, what happens in the long term?
• Third, how do the different roles connect and fit together? Where is there overlap? Where are their gaps?
• Fourth, what are the different roles and responsibilities? Who needs to do what, when? What happens if this doesn’t happen? Helping team members understand the bigger picture is essential for performance.
• Fifth, what are the feedback loops from one part of the team to another? Take a look at Monday’s Effective Virtual Conversations tip on Team Feedback. What can you be doing to amplify your team feedback?

Roles are an often-overlooked part of team experience. What’s important to note?

Best,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Check out our Digital Resources to support you in your work and conversations 
​

Earlier this week I did a post on the importance of collaboration. That got me to thinking, what other posts I have shared around collaboration. It took me back to some posts I had written back in 2017 when I had focused on Collaboration for the month of February. Here are some of the posts you may want to check out.
 
That month some of the most popular posts were:

• Teams365 #1152: Five Ingredients for Successful Collaboration - Listen into this audio post here.
• Teams365 #1149: Leveraging Peer Conversations for Better Collaboration - Click here to read the post
• Teams365 #1135: Six Barriers to Collaboration. Click here to read the post.
• Teams365 #1137: Flashback Friday - Skills for Collaboration. Click here to visit this post.

 
What post is your favourite?
 
Best wishes,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

​The most recent episode of the Remote Pathways podcast focuses on Conflict in the Remote Space. This is probably one of the most challenging topics for teams today as often it’s easier to pretend that conflict is not happening – avert our gaze, push it under the rug, or even hope that it will just go away – than address it.

In Episode 12 we are joined by Conflict Specialist Gayle Oudeh who is also the author of Conflict is for the Birds. She brings a wonderful metaphor to us in her writing of the different types of approaches to conflict.

Gayle also joined us for the May 7th Remote Pathways Community Call which I am embedding below.
 
If you weren't able to make the call live, catch up on the recording!
It's now available on YouTube.

Gayle is the author of Conflict is for the Birds: Understanding Your Conflict Management Styles.
 
As you’ll see in our call Gayle’s writing explores the varying ways we may approach conflict through the metaphor of birds. Listen into the call as she shares more about the different types of birds. What types are you?
 
Conflict is an inevitable part of change, innovation and disruption – three things which are characterizing business right now.
 
Our approaches to conflict are shaped by our socialization, experience and also knowledge of ourselves.
 
How do you approach conflict?

• What do you notice about how others on the team approach conflict?
• What’s important to take note of as a team right now?
• What are the conversations you want to have?

 
Be sure to check out episode 12 of the Remote Pathways podcast as Gayle shares even more about conflict in the remote space.  You can find it at your favorite podcast player or here.
 
Enjoy!
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

One of the current challenges and stretch points for many teams right now is how do we collaborate better? With not all workplaces returning to normal and remaining in a virtual workspace, collaboration has become an increasingly important skill set.
 
Who do you need to collaborate with?
 
Some of the core components which are needed to make collaboration successful are:​

• Trust
• Connection
• Communication
• Candor
• Finding common ground and leverage points

Let’s look at each one off these in turn.
 
For several years now I have delivered a 90 minute keynote on Collaboration: The Sum Is Greater Than Its Parts to many organizations, associations and groups in person and virtually. I often poll the audience and ask them “What are the skills you need in order make your collaborations really work?" #1 on the list is often TRUST, quickly followed by the rest. In the past six months I had noticed that CANDOR was starting to make it’s way up the list pretty close to trust.
 
Candor is an important topic to explore and if you have read the writing of Kim Scott in Radical Candor, you would know that it involves being both KIND and FIRM or as she says Caring Personally, and Challenging Directly.

What are you doing as a team to have the important conversations of the moment? Are these moments of candor happening, or are they being “swept under the rug”? Tomorrow’s post is going to link into this with a focus on conflict.
 
Connection and finding common ground is critical for success in the virtual and remote space. While our differences may appear to be vast, we need to make a concerted effort in discovering and leveraging our common elements. This takes time and needs to be intentional. Regular touchpoints are important as well – characterized by quality and frequency not length of time.
 
Going hand in hand with connection is communication. What are you doing to use the different communication channels available? What do you know about different team member’s preferences? What are you doing to communicate changes, adjustments, successes and challenges regularly?
 
Collaboration is an art form as well as a structured process. In most of my books it shows up as a significant theme.
 
If you have a copy of PlanDoTrack check out pages 54-56 as well as sections on strengths.
 
If you have a copy of Effective Virtual Conversations check out Chapter 12 – Partnering and Collaboration.
 
If you have a copy of From One to Many: Best Practices for Team and Group Coaching check out Chapter 11.
 
You’ll note in EVC a focus on structured questions to consider as you move through the different stages of the partnering phase.
 
Enjoy the conversations and hope you’ll check back tomorrow with the focus on conflict in the remote space.

All the best,
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

At this point of remote work, many have gotten into their groove (or not). One area which is always a challenge, and is absolutely essential for long term business success, is building relationships in the remote space. While old-school networking often felt uncomfortable, how are you approaching virtual networking and relationship development?

Here are 10 remote conversation starters you might want to try out:

1. Tell me a little about the work you do.
2. What are the major projects on your desk right now?
3. Tell me a little about your career progression and how you got to your current role?
4. What have you found to be a useful tip around building relationships virtually?
5. What’s been your biggest learning as a professional?
6. What are some strategies you use to (manage conflict, “manage up”, focus on you)?
7. What helps you be productive in the remote space?
8. What resources do you tap into regularly (websites, people etc)
9. What’s one tip or suggestion you have for others in our line of work/space?
10. What’s the piece of advice you have for others?

 
These are all possibilities. They may have resonance or not.

Key to remote working success is making a concreted effort to build relationships (horizontal, vertical, within your industry, outside your organization and industry) on a regular basis.

I hope that you find these remote conversation starters useful.

​What other ones do you like to ask?

Enjoy the conversations!
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

This week’s Effective Virtual Conversations tip is a reminder to keep people in the loop. In the remote space it’s very easy to forget to share information, particularly if our meetings are not occurring regularly.

One of the things we have been seeing recently with so many people having to work from home, is a vacuum of information. I may not be updating my colleagues as much as I used to. I may note be able to keep people as much in loop.

What are the PROCESSES you have in place to keep people in the loop? What are the PRACTICES you have to keep people updated? How often do you update others?

What information do you ALWAYS make sure you pass on?

What else is important to note about your work right now?

What do you need updates from others?

Remember that meetings may not be the most effective way to keep people updated. If you are using meetings as your primary vehicle, be sure to think about how you can have people extract and share that info quickly. It may be useful to evolve a written template that everyone completes.

What is important to communicate this week? What do you need to keep others in the loop about?

Best,
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

The era of social distancing and stay at home has impacted the way we interact with each other. To some, it’s created a strong sense of isolation. For others, it’s become an opportunity to reach out and reconnect with not only loved ones but friends we may have lost touch with.

This week’s Weekly Journaling Prompt gets you thinking about your most important relationships. Have you taken time to let them know how much you appreciate them? Why you appreciate them?

Have you also thought about how else you want to foster new connections?

Enjoy your journaling!
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. 
​

For today’s Effective Virtual Conversations Tip #140, I wanted to dip into the 40 Ways to Work with Virtual Cards Ebook I published several years ago, which covers (as the title says) 40 different ways to incorporate visual cards into your training, meetings and team development sessions. I wrote the guide with Virtual Training tips as well, so if you have access to a digital deck, you will want to considering using them (as long as you have copyright access!).
 
Here’s what I shared in the 40 Ways Guide around Team Acknowledgements – exercise 20 of 40.
​
In today’s busy world we don’t always create the space to acknowledge the strengths and efforts of each other, especially when we are working within a group or a team. Acknowledgment of individuals is also like a glue for a team. It can bring a group or team together very quickly.

​Time: 5-15 minutes
Who For: Individuals, group members or teams
 
Instructions: This is an excellent bonding, or closure activity, and depending on your group numbers, each person can select one or more person they want to acknowledge. You may set this up by having people select a name out of a hat, for the person will acknowledge, or in a team acknowledge someone else. Ideally everyone will have the chance to be acknowledged by someone else in the group.

Ask participants to select a card which represents the essence of what the person adds to the team/group, or a photo which represents what they want to acknowledge the other person for.

Perhaps you pick a ladder for a team leader who is always encouraging people to rise up, or a set of colored balloons for someone who is always making the time to celebrate others. This is an excellent team development activity for intact, project and even virtual teams. Acknowledgement involves recognizing another.

As Pam Solsberg Tapper writes, “it points to the inner thought or characteristics that the client demonstrated in order to accomplish an action.”
​
Share your ideas with others www.conversationsparker.com
|  EffectiveGroupCoaching |
(416) 996-TEAM (8326)

SPARKER QUESTIONS

• What is the characteristic you want to acknowledge the person for?
• When you think of your person, where or when do you see them excel?
• What is the photo you want to use to acknowledge someone else in the group or team?
• What’s the core message of that photo?
• Who does it represent?
• What’s the connection you have with that person?
• How does this person embody the core of the photo?

VIRTUAL TIPS
This can be done with or without the cards. You can run the exercise using words, or hand drawn images as instructed.

Enjoy the conversation! 
Jennifer

If you liked this, pick up a copy of the 40 Ways Guide here (Cost $40 US – immediate download)

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

This Friday I am reaching back to a 2018 post – Teams365 #1743 which includes different ways to be building out connection as a virtual team. For some teams today, the stakes are high in terms of keeping things going.

Here are some ideas to keep your team moving:

#TEAMS365 #1743 Creating Connection and Building Community - Virtually

In today’s business context, the ability to build strong relationships with our team, and our other stakeholders is critical.

A starting point to create connection and build community is to find common connection points. Whether finding common ground by discussing the shared results you have OR starting with finding a personal connection, building community is critical for information sharing, knowledge expansion and innovation. Most professionals don’t operate in silos, yet, when they are working remote or virtually, it’s common to feel “alone”, or operating in a vacuum. The ability to connect with others and build strong virtual relationships and networks is a core skill area for virtual professionals.

How do we go about creating connection and building community virtually?

Six areas to consider:

1. Find points of common connection – what is the common ground and purpose you have in your relationship?

2. What is critical for success for your work together? Discuss what is important from each perspective in terms of success. Note what is similar and different.

3. Understand how people prefer to communicate – Big picture? Details? Frequent updates or summary journals? Direct? Indirect?

4. On a macro-level, who is important for you to build relationships with? How do you do this? Is it by joining LinkedIn Groups? Connecting on other social networks? As you look to these larger communities, what are the core themes/areas people are exploring? What are the trends? What are the virtual meeting places?

5. Be clear on what you are after and what you are asking to connect around. Like any networking and community building it can be important to be clear and focused on WHY you are doing it. What is your end goal? Intention?
​
6. Create parameters around HOW you are going to do it is also important – Before it becomes an all-consuming activity, are you going to spend 10-15 minutes a day connecting on social media? Are you going to dedicate one-hour a month to reaching out and participating in a virtual community event? What’s going to avoid scope creep around time spent?

Best, 
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.
Contact us to discuss how we can support you and your teams and organization with remote work.
Check out upcoming programs on our calendar!