Teams365 Blog - Potentials Realized

#TEAMS365 #2023 Effective Virtual Conversation Tip 102

7/15/2019

This week’s Effective Virtual Conversation Tip is something I say regularly to the coaches and facilitators I work with in train-the-trainer programs. Simply put it’s “Keep it simple. The complexity is with the group.”.

Keeping things simple in the virtual space might involve things such as:

Making sure our questions are crisp and clear
Only asking one question at a time
Asking the group to discuss only one question at a time
Making sure we allocate enough time
Focusing only on one theme or focus area each call
Simplifying instructions
Leaving space and time for questions that might emerge
Using a graphic instead of a lot of text
Using a metaphor to describe something more complex
Being sure to reinforce what we are saying with something written

What can “keeping things simple” look like in your virtual conversations?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2022 Sunday Review

7/14/2019

Given that it’s Sunday, let’s take a look back at this week’s posts.

Friday, I shared a link to Delegation – The Dreaded D Word.
Thursday, we explored the Is/Is Not framework.
Wednesday, we focused on Renewal.
Tuesday, we focused on possible creative summer projects.
Monday’s Effective Virtual Conversations post focused on Goal Setting.

If you are interested in personal productivity issues, take a look over at the PlanDoTrack blog and take a look at the Weekly Planning Hack. I’ve done more than 20 in the series, which cover short things you can focus on to move the needle with your productivity. Past Weekly Planning Hacks have covered topics including Time Tracking, different apps you may want to use, and more.

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2019 Team Building Tip 244

7/11/2019

This week’s Team Building Tip gets you to discuss the question “What needs clarification”? In the virtual space checking in around requirements before things get too much off the rails can be important.

In creating clarity around a particular task, it may be useful to explore the “IS, IS NOT” series of questioning. For example, if I am asking for a series of articles to be written for the team, I will want to clarify items such as:

It is:

750 -1000 words
Focused on one specific topic. In this case, a specific product offering.
Focused on only the benefits of the product and two quick case studies.
With a clear call to action for people to follow up with an online training resource that has been developed.

It is not:

A series of articles
A replacement for a longer series of posts
Focused on how to use the product
Where might you be able to use the IS/IS NOT approach?

Enjoy!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2013 - FlashBack Friday: Developing Your Team Through Mentoring, Coaching and Leadership

7/5/2019

One of the areas I spend a bulk of my time in is the area of mentoring. I thought it would be useful to return back to a post I shared back in July 2014 on the differences between mentoring and coaching. Both are key conversations to incorporate in organizations today. What are you doing to foster development in your teams?

Here’s Teams365 # 212:

In terms of the development of members of your team, mentors, coaches and leaders all play important roles in building capacity of the team, individually and collectively. You can view past posts about mentoring here and coaching here.

Mentoring is often an underutilized method of support in organizations today. Mentors provide the value of being able to provide tremendous insight into the culture of an organization, how to "practically" get things done, and also into networks and technical issues important for different roles. Along with my colleague, Susan Combs, we continue to hear from organizations that are interested in adding mentoring, but they don't know where to start to support their mentors and proteges/mentees. This summer we launched the Mentor RoadMap(TM) series of workbooks for mentors and proteges. Organizations who have gone through the initial beta tests have found the resources to be invaluable! Interested in learning more? Contact us to set up a conversation about how mentoring could benefit your organization.

Coaching also can play a key role in the development of the team - as individuals and also as the team itself. Research by the International Coach Federation has found that coaching has a number of productivity benefits, as well as other related areas. The 2009 Global Coaching Client survey found that:

Increased productivity measures include:

Improved work performance (70%)
Improved business management (61%)
Improved time management (57%)
Improved team effectiveness (51%)

Improved positivity measures include:

Increased self confidence (80%)
Increased relationships (73%)
Improved communication skills (72%)
Improved work life balance (67%)

We've focused on coaching skills for leaders here at the blog this month, and sometimes it can be useful to bring in an internal or external coach to work with your team. Contact us to learn more about what this could look like with your team.

At the same time, teams excel because of great leaders. This is the emphasis here at the Teams365 blog. Helping you as leaders, and aspiring leaders, become better at what you do - through new skills, refined approaches, new insights and self-awareness. In a few weeks we will be launching one of our first Teams365 Team Leader Foundation programs on Time Management. The first of more than a dozen training modules for team leaders. New modules will be offered monthly and I hope that you will join us in the coming months with a focus on your own development. Learning is online so you don't have to travel!

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2009: Effective Virtual Conversations Tip 100

7/1/2019

Another milestone we are facing this month is the celebration of 100 Effective Virtual Conversations tips. Originally launched back in 2017, close to the time the book of the same name came out, I’ve taken a look at many different topics essential for engaging virtual conversations – from leveraging the different elements available in the various platforms such as breakouts and annotation, to best practices around virtual call engagement.

As I write in Effective Virtual Conversations, virtual calls don’t have to involve a “death by conference call”. They can be even more hands-on than an in person conversation.

Let’s take a look at 9 of the past Monday Effective Virtual Conversation tips:

Teams365 #1995 EVC Tip #99: What Opportunities Are You Not Seizing?
Teams365 #1988 EVC Tip #98: Virtual Conversations In Focus: MOOC
Teams365 #1981 EVC Tip #97: Skill In Focus: Listening
Teams365 #2002 EVC Tip #96: "Start with your people at the core. All else will flow from there."
Teams365 #1974 EVC Tip #95: Virtual Facilitation Tip: Use Annotation
Teams365 #1967 EVC Tip #94: Virtual Facilitation Tip: Use A Map
Teams365 #1960 EVC Tip #93: Virtual Facilitation Tip: Go East-West
Teams365 #1953 EVC Tip #92: Facilitation Tip: Go A-Z
Teams365 #1942 EVC Tip #91: Recording

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2003: Key Trends – Navigating Disruption

6/25/2019

Disruption is part of the landscape of many industries and workplaces today. Whether things are changing dramatically due to technology or geopolitical impacts, change is pervasive for many.

While we can’t change the pace of change, we can adjust our approaches to it.

What do we do to continue to be effective and positive in times of change?

Three practical things we can do are:

Cultivate curiosity – While many leaders would assert “easier said than done”, cultivating curiosity is important for today’s business landscape. Cultivating curiosity can be an important skill to develop in team members AND embed in the culture of an organization.

For more on cultivating curiosity, check out this earlier Teams365 blog post I wrote on Cultivating Curiosity Teams365 #1955 and what the research says Teams365 1961 – Encouraging Curiosity.

Be clear on the big picture goals – Adopting a 30,000 foot view on work, life and context can also be a valuable strategy for buffeting against the shocks of change. While the meta-view (big picture view) is not one that everyone adopts easily, seeing the big picture helps with the micro-shocks we can feel on a regular basis when things change. This is why it’s really important to continue communicating and meeting during times of change. Helping share the big picture so people don’t find themselves in the “Weeds”, cut off from what’s happening in the bigger picture is critical.

Become comfortable with knowing when things are “good enough” to let go, and that learning may always be needed. The embracement of “growth mindset” on the part of organizations in support of their staff, it encouraging. When we come from what Carol Dweck has coined “growth mindset” it gives permission for experimentation, learning, and not quite being ready “yet”.

Disruption may mean that reverse mentoring (junior to more senior professionals) is just as important as traditional mentoring (senior to more junior professionals). It also provides us with an opportunity to pause and see how we are adjusting to change. Are we as “good at change” as we thought we were?

A reminder that last month I focused on Teamwork in Uncertainty (link to tag of Teamwork in Uncertainty).

Teams365 #1955- Teamwork in Uncertainty: Cultivating Curiosity. View it here.

Teams365 #1954 – Managing Uncertainty – Building Trust and Connection on Your Team Virtually. All workplaces can benefit from this topic – it is one of the #1 questions we receive here at Potentials Realized. Check out the post here.

Teams365 #1962: Teamwork in Uncertainty: Empowering your Team with the Space to Experiment. Link to: (not a live link yet)

Teams365 #1968: Teamwork in Uncertainty: Pivot

Teams365 #1969: Teamwork in Uncertainty: Comfort with the Unknown: link here

Enjoy the conversation,
Jennifer

You may also want to check out the following blog posts as well:

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#Teams365 #2002 – Effective Virtual Conversations Tip #96

6/24/2019

One of the key principles of any good design is that this matches the needs of the people you are designing for. Keeping your ‘people” front and center in any virtual conversation is going to help you anchor the:

Purpose
Approach
Amount of engagement
Emphasis on interactivity (via breakouts, annotation and polls)
Amount of content

These elements can vary dramatically in a conversation.

What are the things you want to make sure you incorporate into your next conversation?

A reminder that you can check out the May 2019 Effective Virtual Conversations call on 6 Keys to Engagement for further illustration of some of the different ways we might make our call more interactive. You can view it HERE.

What do you know about your participants and what they want?

Enjoy your conversations!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1996: Presentation Brush-up

6/18/2019

As you may recall, this month we’ve been exploring several mid-year topics – the Team Tune Up (link to that post), along with others encouraging you to do some mid-year stock taking.

One area which I think often gets pushed to the side is that around presentations. Whether we are being formally asked to lead a webinar, or present something “on the fly”, brushing up on our presentation skills can go a long way.

While there is a whole art and science behind presentations, I like to always bring it back to KEEP IT SIMPLE. I’m going to model that in today’s posts as well, sharing with you five key areas to keep in mind when you go to design or lead your next presentation:

Connect people early on with their WIIFM – What’s In It For Me? What’s important about this topic for people?
Use real-time examples. If you have time, is there an opportunity for people to share a real-time example of how they are focusing on this topic. The question might be: “Who can share an example you are currently working around, as it relates to this topic?”. This helps make it not only meaningful, but relevant and usually a lot more urgent than if you were talking about the topic in a more conceptual way.
Consider the start, middle and end. We tend to remember the start and end of things. Really think through how you want to start the presentation and how you want to wrap it up. What are
What are the top 3 bullet points? We operate in a fast-paced business context, where direct communication can be an advantage. What are the top 3 bullet points you want to share during the presentation, or have people retain?
Use graphics that capture attention. Media use in many presentations is an expectation and can bring to life many of the ideas you are covering. What are the graphics that are going to provide a focus and inspiration?

Finally, as a bonus tip, remember that most people prefer to bring their own voice into the presentation and talk about the issues that are relevant to them, rather than passively sitting back and being talked at. What can you do to bring their voices and experience into the room?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1992 – Listening and Questions – FlashBack Friday

6/14/2019

This week’s Flashback Friday takes us back to a spring 2018 on 19 questions to be asking during one-on-ones, project debriefs, and I thought it would be useful to share in light of recent posts about listening and questioning.

Here’s what I wrote in Teams #1562

Today's post focuses on questions to spark discussion around three key spring start up activities. In these three areas mentioned in yesterday’s blog post - one on ones, planning and project debriefs.

Today’s post dives into a series of questions you’ll want to ask yourself, and your team, in three key spring areas. Whether you are a team leader, member or even business owner, this may be one of those posts that you want to highlight and return back to.

One on Ones:
One on ones with your team are critical on a regular basis. Unfortunately, they are also the things that usually get left at the bottom of the to-do-list. While each team leader will have their own frequency of holding these with team members, you do want to make them regularly consistent. Some of the questions you may want to incorporate into your upcoming one on ones are:

1. What are your key priorities this quarter?
2. What support do you need in order to be successful? (From me, from others on the team)?
3. How frequently would you like us to connect?
4. What’s going to help you stretch as a professional? What’s going to be the challenge for you this?
5. What are the partnerships or relationships which are going to help you be successful?
6. What check ins will be useful (time, frequency, type) to see how things are going?

Project Debriefs:
Projects large and small deserve a bit of post-mortem or debrief. Here is a selection of questions you may want to incorporate into your next project debrief.

1. What worked well with that project?
2. What were the three critical success factors (i.e. things that mad the project a success)
3. What key lessons were learned?
4. Which projects do they need to be carried forward into? Who else could benefit from hearing about these lessons learned?
5. What needs to be avoided at all costs in future projects?
6. What systems helped with teamwork, roles, tasks and resources?

Planning:
If you haven't had the chance to undertake some planning, grab a pen and work through these questions. They are also ones you may want to share with your team:

1. What are the top 3 -5 priorities this month?
2. Who (or what relationships) is/are needed in order to make this a success?
3. What’s the one habit that will help these projects?
4. What might get in the way?
5. Where are you getting the bulk of your results right now? How can you do more of this? What do you need to say no to?
6. What can get delegated or deferred?
7. What tasks are not adding value and need to be dumped?

Enjoy the questions. Share your favorite here in the comments!

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1991 – Team Building Tip 240

6/13/2019

We operate in an era of disruption. Whether it’s the presence of our phones (and not even just looking at it!), or whether it’s being pulled by multiple partners and stakeholders in the workplace, this week’s theme gets you to consider the question:

What’s not in focus?
What are the things you have not been paying attention to?
What are the things that are not clear?
What’s still hazy?
Who can help you by providing focus, or providing support so you can shift your attention and focus?

Attention and focus are prized possessions (and skills) in today’s work space. What’s going to help you widen your gaze at times so that you can notice what you are focusing on, and what you are not. So that you can determine that what you are focusing on, really is the thing that does need focus?

Enjoy your team conversation this week around the question of “What’s not in focus?”. It may be interesting to notice what perspective gets shared from each team member!

Warm regards,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.