Teams365 Blog - POTENTIALS REALIZED

TEAMS365 #2214 – Team Essential – Building Trust

1/22/2020

A large part of the conversations I have directly with team or with leaders is around trust. This seems to be one of the most significant issues in organizations today, helping or hindering what gets done.

As we wrap up to the 20 for 20 series, I want to put some further attention around some of the Team Essentials. These are things that we will want to return back to and explore further with those we work with – even if we work remote. In fact, trust can become an even more important issue for those working in the remote space. It’s our trust levels that often go hand in hand with our sense of connection. When working remote, that sense of connection can have significant impact on our motivation, engagement and even ability to show up and do great work, day in and day out. If we don’t trust, or even know, those in our team, it’s hard to collaborate. This will ultimately have an impact on outcomes and results.

What are the different ways we can build trust? I like to go back to the basics. Trust is seen through behaviors we undertake and choose to share. It includes the things that can seem mundane like:

Showing up
Being prepared
Following through on what we say we will
Providing feedback (about what’s working, and when its not!)
Communicating
Inquiring/asking questions

There are several excellent models around trust that teams may want to explore. Two that I have continued to point to include:

Reina and Reina’s model around trust – Check out some of their writing here.
Stephen Covey’s books around Smart Trust and the Speed of Trust

What are the books and resources you recommend around trust? Are there any podcasts or other resources you go-to on a regular basis?

Enjoy the conversation,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing
Phone (416)996-8326

As we step into the start of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Winter 2019 programs start this week including the Coaching Biz Growth Lab (an annual focus on coaching business development), GroupCoachingEssentials (8.75 CCEs), the Advanced Group and Team Coaching Practicum (10 CCEs) and the Virtual Facilitation Essentials program (8.5 CCEs) - geared to support you in creating more exceptional virtual conversations. Finally the Mentor Coaching Group for Winter 2020 will begin - aimed at coaches who are working towards their ACC, PCC or renewing.

#TEAMS365 #1970 – Team Building Tip 237

5/23/2019

This week’s Team Building Tip gets you thinking “outside of the box”. Challenges and opportunities exist all the time. What are the solutions which could be activated around your most pressing business challenge?

One of the frameworks I like to share with teams I work with is the Six Thinking Hats from DeBono. Read more about this topic here.

With the Six Thinking Hats we are encouraged to look at issues from a variety of perspectives –

what’s possible,
what new ideas can we generate,
what are the benefits of the approaches,
what caution do we need to heed,
what are the facts and
what might get in the way.

If you are not familiar with De Bono’s Six Thinking Hats model, take a look at his work and writing.

Wishing you all the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1968 – Teamwork in Uncertainty – Pivot

5/21/2019

As a writer, one of my favorite past times is heading to the library for some focused writing. I often try to fit it in on Tuesdays. When I am there, I usually check out the business book selection. Two titles, both named Pivot, recently caught my attention. Jenny Blake’s Pivot explores the shifts and turns we can make in our career. The 2nd Pivot book is by Adam Markel. Pivot: The Art and Science of Reinventing Your Career and Life.

Both are great reads for those looking at ongoing performance and change. Whether we work for others or ourselves, we can all benefit from the tools and tips in both books.

The Cambridge Dictionary defines pivot as:

a fixed point supporting something that turns or balances;
the central or most important person or thing in a situation.

https://dictionary.cambridge.org/dictionary/english/pivot

As you consider your biggest opportunity or challenge right now, consider:

What is creating balance in the situation right now?
What is the fulcrum around what things are turning?
What is the important person/issue in this situation?
What is the most central item?
With this information in mind, what’ s possible? What are the options for next steps?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in an digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1966 – Teamwork in Uncertainty: From the Vault

5/19/2019

Welcome back to another Sunday post here at the Teams365 blog.

Today there are two items I wanted to share with you:

#1 – The latest installment of the #90DaysPlanDoTrack Video Montage. These are a summary of some of the daily question prompts I have shared over at the CoachingBizBuilder Instagram feed. They will be of interest to business owners, leaders and other team members.

#2 – I also wanted to share another post from the vault here at the Teams365 blog. Given our focus this month on Teamwork in uncertainty, you’ll also want to think about how prioritization can be a skill cultivated with all team members. Whether the team is working remote or in person, when things are changing quickly being able to prioritize work and ask questions to others to prioritize is also a key skill.

Here’s a post I wrote last year on Prioritization and Teamwork in Complexity – Teams365 #1610

Prioritization is a skill set we draw upon regularly in times of complexity. Prioritization allows all team members to regularly scan and manage their workload.

Key to prioritization is:

Having the tools to prioritize
Feeling empowered to make decisions and take responsibility for managing workload
Understanding what is most important – to the different players of the team, as well as the different time frames you are working on (short term, medium term)

In past Teams365 posts I’ve explored a range of prioritization skills including the Urgent/Important Matrix (we often attribute to Covey), as well as a Decision Matrix where we weight what’s important in making our decisions

For more on the topic of prioritization, check out these additional resources:

This excellent article from MindTools.com - which has an incredible amount of other resources team members and leaders will also want to check out.
LiquidPlanner.com's article on How to Prioritize Work When Everything Is #1 - Read it here.
For those that are looking at prioritization through the lens of product design, you'll want to take a look at this excellent article 20 Product Prioritization Techniques.

Enjoy the rest of your weekend!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

#TEAMS365 #1933 – Digital Distractions

4/16/2019

From open office spaces to a focus on collaboration, there can also be a pendulum swing in organizations where sometimes things go too far.

As I mentioned over the weekend, there are a number of studies exploring this topic of distraction including Udemy In Depth’s 2018 Workplace Distraction Survey. You can read it here.

The report asserts that distractions have an impact on productivity. Some of the distractions noted in that study are talkative co-workers, email and others.
Many of the distractions I hear of in the work of my clients are:

Unscheduled meetings
Co-workers dropping by to chat
Email
Social media which takes you “down the rabbit hole”
Materials and information which are not readily accessible and have not been stored in the locations you thought they would be in

What are you doing to minimize the distractions? What do you find distracting?

What conversations are important to have?

Here are some other articles of interest:

Check out this article from Financial Times – “Digital Distractions are Making Us Dumb and Twitchy” which also includes some great tips from Professor Cal Newport.

Suresh Subamdam’s article on Is Your Work's Communication Channel Turning Your Team Into a Bunch of 'Slack'-ers?

Take a look at Digital Responsibility’s website and ideas on Digital Distraction.

Wishing you all the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.

TEams365 #1449: 7 Reads from 2017 for Leaders

12/19/2017

As a coach and author I love to read books to pass on to my readers and clients. In the last few months as I have been starting to write my new book on virtual and remote team leadership and teamwork, I’ve been reading A LOT of the more recent business titles. Today's post includes seven that I found myself enjoying and recommending regularly to leaders, teams and fellow facilitators. While not all were published this year, they did have relevance to the current leadership, and teamwork, context. Here they are:

Extreme Teaming – Amy Edmondson and Jean-Francois Harvey - A wonderful follow up to Edmondson’s 2012 Teaming, this book explores teaming in its extreme forms. Think teams which have to form and disband regularly (i.e. shift teams, ER teams, some project teams). This book takes a look at core foundations and the theory behind teaming. A great read even if you are not a theorist. As a practitioner I would hazard a guess that many of the teams I work with would benefit from more of a focus on the principles identified.

The Productivity Habit – Chris Bailey. I really enjoyed reading Bailey’s book. As someone who is regularly asked to speak with teams and emerging leaders around personal productivity, this book is an excellent resource covering pertinent research and providing very practical, and tactical, activities to undertake. I appreciated how Bailey included how much time it would take to cover each chapter, and it allowed me to cover more than I might have while traveling for work recently.

The Weekend Effect – Katrina Onstad. Another book about the importance of time, and renewal. I enjoyed how Onstad also provided research and stories about the importance of taking back our weekends.

Grit – Angela Duckworth - Another valuable read around leadership in today’s uncertain context.

Scrum – Jeff Sutherland - With Agile’s leveraging of teams, I found that this was an important read for me, providing more of the framework behind this increasingly adopted, and important topic.

Deep Work – Cal Newport – Living and operating in a digitally distracted world, Deep Work is a wonderful read, and an important reminder of the need for deep work.

Radical Candor – Kim Scott - A must read for all teams who want to be able to accelerate their results. This year I would trace much of the challenges experienced by teams that I worked with back to a struggle with being able to practice candor in their communication, pointing to and speaking to difficult issues in a way that was productive, and effective.

What books were you influenced by this year? What did you enjoy reading?

With best wishes,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326

You can grab a copy of my new book, Effective Virtual Conversations, at Amazon. You can also purchase an autographed copy direct from our site

Looking to schedule some team development next year? Contact me to discuss whether the Everything DiSC or the Five Behaviors of a Cohesive Team as a starting point.

#TEams365 #1399: Effective Virtual Conversation Tip #19: Leadership Needs to Change...

10/30/2017

As I write on page 327 of Effective Virtual Conversations, "Leadership needs to change as the context changes. The new norm for many virtual leaders is continued volatility, ongoing change, and complexity in different locations" (pp 327, Effective Virtual Conversations).

Although I wrote this earlier this year, the new norm for leaders of all kinds is becoming disruption. Whether you are a virtual leader or an in-person one, how is volatility, change and complexity impacting your work? What are you noticing about how you are changing your leadership style?

I did a quick search on writing around leading in disruption and here's what I came up with:

Succeeding in Disruptive Times from KPMG. Read it here. They note the research they have done where 34% of CEOs have indicated that they have failed to "achieve the value in their transformations" due to factors including "inability to innovate", "missing the cultural connection", and inability to execute" (pp 2)

Check out "Tech Disruption Forces CEOs to Rethink Leadership" - Read it here.

Here's Washington Post's Top 10 Leadership Books to read during 2017 - Read it here.

15 of the Best Leadership Books to Read in 2017 from Inspiring Leadership Now - Read it here. I was pleased to see many of the books I've read this year - including Kim Scott's Radical Candor.

What constitutes leadership for you right now? What are the major forces shaping your business? What is required of you?

Have a great start to the week,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats.
Follow us on Twitter @Teams365
Phone: (416)996-8326

Looking to enhance your virtual conversations - Conference calls? Webinars? Virtual coaching work? Pick up a copy of my new book, Effective Virtual Conversations, at Amazon. You can also purchase a copy direct from our site, signed by me!

#Teams365 #921: Resources around Teamwork Skills

7/9/2016

Over the lats month we've been looking at the Foundation of Teamwork (you can catch up on posts you missed here).

Today I wanted to share with you a list of some of my favorite books in the topic of teamwork. These are ones I find myself recommending to new and experienced team leaders and team members alike.
In no particular order you may find these useful in your work, and great summer (or winter!) reading:

Jim Collins - Good to Great
Robin Sharma - Leading Without Title
Daniel Goleman - Primal Leadership and Emotional Intelligence
Katzenbach and Smith - The Wisdom of Teams
Ferrazzi, Keith. Never Eat Lunch Alone
Susan Scott - Fierce Conversations
John Whitmore - Coaching for Performance
Kerry Patterson - Influencer
Steven Covey - Seven Habits of Highly Effective People
Steven MR Covey - The Speed of Trust
Lencioni, Patrick – The Advantage, The Five Dysfunctions of a Team, The Team Player

What are some of your favorite teamwork books? Feel free to share!

Have a great Saturday,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders
Set up a conversation about how we can support you and your team though enhanced coaching, mentoring or other support
Looking for more tips and ideas to support you in your work as a leader? Sign up for our monthly newsletter, full of tips, resources and hacks for leaders and team members looking to realize their potential. Sign up at http://bit.ly/teams365news
(416)996-8326

#Teams365 #858: Essential Leadership Reads - Accountability

5/7/2016

Yesterday's post explored the topic of accountability and included six leadership questions you will want to incorporate into your team discussions, if you are not doing so already.

In today's post I wanted to return back to Our Essential Leadership Reads Series, and provide you with five resources you might find useful around accountability. Note that accountability is not created in isolation, it's also related to Trust, Goal Setting and Relationship Management.

Here are five books and other resources you may find useful in your work:

Accountability: The Key to Driving a High Performance Culture - Greg Bustin - View it here on Amazon

The Oz Principle - Getting results through Individual and Organizational Accountability - Connors, Smith and Hickman - View it here on Barnes and Noble

Crucial Accountability - Patterson et al. View it here on Barnes and Noble

Fix IT - Getting Accountability Right - Connors and Smith. View it here on Barnes and Noble.

No More Excuses - Sam Silverstein - View it Here

What other resources would you recommend to others?

Enjoy your weekend,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders
Looking to spark more conversation with your team? Consider the Conversation Sparker(TM) Cards
Set up a conversation about how we can support you and your team best
(416)996-8326

#TEams365 #801: Five Resources for Supporting a REmote TEam

3/11/2016

It's Friday and time for another Essential Leadership Read. Five more resources which you may want to check out if you are leading or Training Remote Teams:

Training Journal = REACH - https://www.trainingjournal.com/articles/feature/managing-remote-team

Full’s Article on 3 Tips for Managing a Remote Team = http://full.io/3-tips-for-training-a-remote-team/

Five Icebreakers for Distributed Team Meetings from the Lucid Meetings BLog - http://blog.lucidmeetings.com/blog/5-icebreakers-for-distributed-team-meetings

TeamBonding.com’s : Five Team Bonding Tips for Remote Employees https://www.teambonding.com/5-team-bondingtips-for-remote-employees/

MindTools article on Remote Teams https://www.mindtools.com/pages/article/newTMM_40.htm

Enjoy your weekend,
Jennifer