Teams365 Blog - POTENTIALS REALIZED

TEAM365 #2380 – Effective Virtual Conversations 157: Appreciations

7/6/2020

With the shift to virtual, it can be very easy to shift into all results and business focus. At the same time, it is important to spend time focusing on the relationship element of groups and teams. This week’s post gets you to think about “appreciations” in your team. This is an activity I do regularly in team development programs I facilitate for remote teams.

Length: 5- 20 minutes

Number: 3 to 20 or more

What you need – Breakout rooms

Instructions: Put group or team members into rooms of 2-3 people. Have them share with the other person the following:

I see one of your strengths as….
I appreciate when you…
I’d love to see more….

This activity can be a great opportunity to witness what people bring to their work, acknowledging people for their strengths. At the same time, it can be an opportunity to provide nudge in terms of areas to magnify or even minimize.
After doing the breakout rounds it can be useful to have people return to the main room and share the one thing that they are going to focus on.

When do you have an opportunity to focus on acknowledgements?

Best wishes,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Check out our Digital Resources to support you in your work and conversations

TEAMS365 #2296 Effective Virtual Conversations Tip 140: Acknowledgements Virtually

4/13/2020

For today’s Effective Virtual Conversations Tip #140, I wanted to dip into the 40 Ways to Work with Virtual Cards Ebook I published several years ago, which covers (as the title says) 40 different ways to incorporate visual cards into your training, meetings and team development sessions. I wrote the guide with Virtual Training tips as well, so if you have access to a digital deck, you will want to considering using them (as long as you have copyright access!).

Here’s what I shared in the 40 Ways Guide around Team Acknowledgements – exercise 20 of 40.

In today’s busy world we don’t always create the space to acknowledge the strengths and efforts of each other, especially when we are working within a group or a team. Acknowledgment of individuals is also like a glue for a team. It can bring a group or team together very quickly.

Time: 5-15 minutes
Who For: Individuals, group members or teams

Instructions: This is an excellent bonding, or closure activity, and depending on your group numbers, each person can select one or more person they want to acknowledge. You may set this up by having people select a name out of a hat, for the person will acknowledge, or in a team acknowledge someone else. Ideally everyone will have the chance to be acknowledged by someone else in the group.

Ask participants to select a card which represents the essence of what the person adds to the team/group, or a photo which represents what they want to acknowledge the other person for.

Perhaps you pick a ladder for a team leader who is always encouraging people to rise up, or a set of colored balloons for someone who is always making the time to celebrate others. This is an excellent team development activity for intact, project and even virtual teams. Acknowledgement involves recognizing another.

As Pam Solsberg Tapper writes, “it points to the inner thought or characteristics that the client demonstrated in order to accomplish an action.”

Share your ideas with others www.conversationsparker.com
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SPARKER QUESTIONS

What is the characteristic you want to acknowledge the person for?
When you think of your person, where or when do you see them excel?
What is the photo you want to use to acknowledge someone else in the group or team?
What’s the core message of that photo?
Who does it represent?
What’s the connection you have with that person?
How does this person embody the core of the photo?

VIRTUAL TIPS
This can be done with or without the cards. You can run the exercise using words, or hand drawn images as instructed.

Enjoy the conversation!
Jennifer

If you liked this, pick up a copy of the 40 Ways Guide here (Cost $40 US – immediate download)

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar

PDF copies of PlanDoTrack now available! Get yours here.

TEAMS365 #2265 – Flashback Friday – Remote Team Toolbox – Connection and Focus

3/13/2020

An increasing number of teams have been moving their work to the remote space in recent weeks. Focus and relationships are core to success. I thought it would be useful to reach back to a post from October on different ways you can connect your remote team. Take a look:

This week we turn our attention to a post from last October around your Remote Team Toolkit:

TEAMS365 #2130 Remote Team Toolbox: Helping teams connect, get to know each other and focus

In yesterday’s post I covered a range of different team development tools which professionals in the remote space may want to build or further develop. This could include tools in the areas of supporting the team to connect with each other, get to know each other and focus in on the work and results you want.

Area A: Activities/Resources to help the team to get to know each other
What’s outside your window? – As I wrote in Effective Virtual Conversations, we often only see people in their screen but aren’t able to see what’s beyond the screen. Have people share what’s outside their window or call in from a different location so you can learn more about their context.

Earmark 3-5 minutes to a fun opener/icebreaker in your next team meeting so people can get to know each other better.

Area B: Tools to help with focus
Minimizing the impact of digital distraction is a key issue for teams today. See what I had to say about reducing digital distractions a short while ago here at the Teams365 blog.

Several different tools which help team members focus in the virtual space include the:

Urgent/Important Matrix
Strategic Issues Mapping (link to past Teams365 posts)
SWOT: The trusty strategic planning tool (link to past Teams365 post)

Area C: Helping teams connect
Helping teams connect with who is who and who is working on what is of critical importance to a remote team. It’s an area we often don’t think about on the surface, sometimes given the diversity of roles and locations. It can be very useful in the medium- and long-term to facilitate regular conversations with the team around who is doing what, and to also earmark time for the team to regularly connect and get to know each other. Discussion in this area might include:

Undertaking inventory of projects people are working on so that lessons learned can be shared.
Identifying key strengths and experience bases which exist in the team – there may even be a “go to” team resource person around different areas – i.e. technology questions, resource around different themes/focus areas you work on etc.
Short team openers and closers such as BINGO. (where team members asked to find someone who – insert different categories like: “has visited 3 different continents, speaks multiple languages, is a twin” etc.)

For more on this topic check out the 20 Focus Areas for Virtual and Remote Team Development ebook which is available at the Potentials Realized site and provides you with facilitated instructions of 20 different activities you can facilitate with your team. Pick up a copy here.

If you have a copy of the Effective Virtual Conversations book, check out chapter 7 on Tools and Resources.

Wishing you all the best,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.
Contact us to discuss how we can support you and your teams and organization with remote work.
Check out upcoming programs on our calendar!

TEAMS365 #2239 – Weekly Roundup: Remote Work Success, Remote Conversation Starters, Calibration

2/16/2020

Welcome back to another Sunday weekly round up. This week we continued our focus on remote work and relationships. If you missed a post this week, do take a look at:

Enjoy the rest of your weekend!
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.
Check out upcoming programs on our calendar!

TEAMS365 #2209 – 20 for 2020 Day 17: Focusing in on Strengths

1/17/2020

Supporting team members around strengths can help boost productivity, engagement and zest! What can we specifically do to spark that conversation? In today’s Flashback Friday post, I reach back to a post from 2017, where I shared the facilitated instructions from one of the exercises found in the 40 Ways to Work with Visual Cards. This exercise can get you sparking a new conversation around strengths. Here’s what I wrote in Teams365 #1387.

In today’s post, we’re exploring strengths for virtual teams. How do you make it happen?

Helping team members understand their strengths helps teams leverage their skills and harness their capabilities. Gallup has also found very compelling results when team members are able to bring their strengths to work every day.

In addition to the StrengthsFinder, teams may also want to investigate another strengths assessment that being VIA Strengths – Values in Action.

The following is a short warm-up activity to a more detailed discussion as a team around your strengths.

When I’ve seen you at your best….

Time: 15 minutes
Materials Needed: None

Instructions:
Virtual team members need acknowledgement as well, particularly as they may receive less feedback that teams who can see each other face-to-face.

Ask team members to think about one person on the team who they have liaised with, or worked closely with (virtually) in the last quarter. At one of your team meetings you will give people the opportunity to share with that colleague responses to the following questions:

I see one of your strengths as….
I appreciate …..
Going forward, as we work together, I’d like to ask you to ______
You bring ….. to our team.

This is an activity which will cultivate positive emotion and will bring team members closer together. Teams need positive reinforcement, as well as constructive feedback. For more on the concept of constructive feedback, check out the Foundations of Feedback series I did. It will be of interest to teams of all kinds who are hoping to build more of a feedback culture.

Enjoy your conversations,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing
Phone (416)996-8326

As we step into the start of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Winter 2019 programs start this week including the Coaching Biz Growth Lab (an annual focus on coaching business development), GroupCoachingEssentials (8.75 CCEs), the Advanced Group and Team Coaching Practicum (10 CCEs) and the Virtual Facilitation Essentials program (8.5 CCEs) - geared to support you in creating more exceptional virtual conversations. Finally the Mentor Coaching Group for Winter 2020 will begin - aimed at coaches who are working towards their ACC, PCC or renewing.

TEAMS365 #2146 – Flashback Friday: Plan A Virtual Co-Working Session

11/15/2019

Very shortly I will be leading a new podcast entitled the Remote Pathways Podcast™ with my co-host Michelle Mullins. As many of you know from my writing here, I’m passionate about remote work in all it’s shapes and forms.

Earlier this year, in July, I completed a new writing project I have entitled “Remote Pathways” I’ve alluded to it in several posts already. It is somewhat modelled after a “choose your own adventure”, exploring the different remote and virtual professional pathways we can find ourselves working within.

From leaders who manage teams which work remote most of the month, to project teams which span the globe, from remotepreneurs leading virtual businesses, remote work is on the rise.

We’ll be following many of these trends and taking a deeper dive into the adventures of the Digital Dozen™, twelve different types of remote professionals. I hope that you’ll join us and will follow along at the new website – link to RemotePathways.com.

With so many professionals jumping into the remote workspace, I am hoping that the years of writing on remote work, and virtual teams here at the Teams365 blog will be of service.

With that in mind, I wanted to highlight an earlier blog post - Teams365 #1729: Plan a Virtual Co-working Session

As we move into fall, it can be very useful for teams to continue to put attention around getting things done WHILE connecting. A favorite activity I continue to facilitate is GET IT DONE afternoons, which really become Virtual Co-Working Sessions. They are a derivative of the virtual retreats I have been offering for teams, business owners and leaders since 2007.

Virtual co-working sessions may range from one-hour sprints, to four-hour blocks, to full day sessions.

Three considerations to making a virtual co-working session work include the following:

1. A platform where you can all meet, see each other and converse for periods of time.

Streaming is often best; however, others may appreciate the ability to take their work on the road and call in at time.

2. Focus – collectively and individually. Consider these questions:

What’s bringing you together today?
What’s the focus – is it to do something collectively or individually?
What outcomes do you want?
How do you want to break it down – meeting every hour for check-ins? Meeting more frequently?

3. Scheduled Checkpoints

A way to share and keep the momentum going throughout the day. I have found that virtual group and team sessions have been the seeds for some amazing new ideas and cross-pollination. Be sure to build in blocks where people are not only checking in around what they are doing, but also consider the value of building in some time for sharing of learning or insights.

Looking for inspiration on what you might do in a virtual co-working session? Consider these ideas – they are all real programs I have facilitated over the years:

One-hour virtual sprints for planning on the team or individual level
30-minute brainstorming/innovation sessions geared to create new product and or service ideas
Four-hour GET IT DONE sessions where groups of solopreneurs connect virtually to take focused action once a month on things on their list. Check-ins are once an hour.
Four to eight-hour Virtual Retreats, where each hour has a dedicated focus and theme to explore and/take action on. For example, an hour dedicated to creating a business plan, an hour to marketing approaches, an hour for project work).

Looking for a facilitator to host your next virtual co-working session? Contact me to learn more about this service I offer.

What could a co-working event look like for you?

Warm regards,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success focusing on the Remote Space
Author of Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources.
Launching today - the Remote Pathways™ Podcast

TEAMS365 #2130 Remote Team Toolbox: Helping teams connect, get to know each other and focus

10/30/2019

In yesterday’s post I covered a range of different team development tools which professionals in the remote space may want to build or further develop. This could include tools in the areas of supporting the team to connect with each other, get to know each other and focus in on the work and results you want.

Area A: Activities/Resources to help the team to get to know each other
What’s outside your window? – As I wrote in Effective Virtual Conversations, we often only see people in their screen but aren’t able to see what’s beyond the screen. Have people share what’s outside their window or call in from a different location so you can learn more about their context.

Earmark 3-5 minutes to a fun opener/icebreaker in your next team meeting so people can get to know each other better.

Area B: Tools to help with focus
Minimizing the impact of digital distraction is a key issue for teams today. See what I had to say about reducing digital distractions a short while ago here at the Teams365 blog.

Several different tools which help team members focus in the virtual space include the:

Urgent/Important Matrix
Strategic Issues Mapping (link to past Teams365 posts)
SWOT: The trusty strategic planning tool (link to past Teams365 post )

Area C: Helping teams connect
Helping teams connect with who is who and who is working on what is of critical importance to a remote team. IT’s an area we often don’t think about on the surface, sometimes given the diversity of roles and locations. IT can be very useful in the medium and long term to facilitate regular conversations with the team around who is doing what, and to also earmark time for the team to regularly connect and get to know each other. Discussion in this area might include:

Undertaking inventory of projects people are working on so that lessons learned can be shared.
Identifying key strengths and experience bases which exist in the team – there may even be a “go to” team resource person around different areas – i.e. technology questions, resource around different themes/focus areas you work on etc.
Short team openers and closers such as BINGO. (with team members asked to find someone who – insert different categories like – has visited 3 different continents, speaks multiple languages, is a twin etc.)

For more on this topic check out the 20 Focus Areas for Virtual and Remote Team Development ebook which is available at the Potentials Realized site and provides you with facilitated instructions of 20 different activities you can facilitate with your team. Pick up a copy here.

If you have a copy of the Effective Virtual Conversations book, check out chapter 7 on Tools and Resources.

Have a great Wednesday,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources.

#TEAMS365 #2097 – #FlashbackFriday – Remote Work – Team Builder

9/27/2019

This week’s Flashback Friday takes us back to a post which kicked off a series on remote team or virtual team builders. With an increasing number of teams moving to the remote space, there is likely to be the need for more support and resourcing in these areas. I hope that you will consider turning to our services here at Potentials Realized, given our experience and grounding in these areas.

Let’s look at #TEAMS365 #1892 – Virtual Team Builders #1 – Creating Connection – Part 1 – Through Images

Over the next few weeks I will be sharing a variety of Virtual Team Builders to support you with quick activities that are going to support virtual and remote teams in focusing in on results and/or relationships.

Virtual teams benefit from time spent in getting to know each other – who is who, who does what, and what priorities they are working on. Virtual team building activities don’t need to take a lot of time.

Something most teams will want to build in across time are quick warm-up exercises to create connection.

The first exercise I wanted to share (which will be followed next week by 2 more), is by creating connection through Icons.

As I mentioned in yesterday’s post, creating trust and connection across a group is critical. If it’s a virtual and remote team you are working with, you might be working across geographic locations. You may have a team member calling in from Asia, one from Australia, one from Africa, one from New York, one from Europe.

Part of creating connection and team success is ensuring that people get comfortable and feel confident on the call, especially if they might be using a working language that is not their first language.

In my work over the last several decades, I’ve liked to incorporate photos and icons as “door openers” and metaphors for conversation.

Before I started Potentials Realized, one of my last roles was as a sub- regional manager. I had staff in 10 countries and, out of our team of about 30 at one point, there were 20+ different nationalities.

In creating connection across a virtual team, we want to give the team an opportunity to:

Get to know each other,
Understand who we are as a team,
Explore what's important to us,
And understand how we are similar and how we are different.

These questions and the exploration of these questions is a really critical component of the virtual team leader's role.

Back to the Icon exercise, using your access to stock photography find a photo that offers a selection of icons. Have each person select an icon that they connect with, which represents what they bring to the team.

As you go around the table, this is a fun way to share a little bit about yourself in a way that hopefully is not too threatening. Select a graphic that has enough icons which provide enough variety to invite people into the conversation.

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources.

#TEAMS365 #2058 – Effective Virtual Conversations Tip 107

8/19/2019

This week’s Effective Virtual Conversations tip gets you to think about how you can “prime” people for success BEFORE a virtual call. Is there something you can have people watch, read or do, so that they are ready to have the conversation?

Several ideas for pre-work could include:

Having people take a self-assessment such as StrengthsFinder if you are working on a topic such as strengths. Have them complete the assessment prior to the conversation so you can start the conversation there.
Have them review a reading on strengths
Create a video around strengths

What are the things which will set people up for a good conversation?

Enjoy!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2048 – Flashback Friday: Articulating Your Virtual Team Culture

8/9/2019

One of the themes this week has been about building team culture in your remote or virtual team. As part of this week’s FlashBack Friday, let’s look back to a post from this March.

Here’s what I wrote in March:

Yesterday’s Teams365 post #1905 focused on virtual team culture. Be sure to check it out if you haven't done so.

Today I wanted to explore three different ways you might support your team in identifying their own virtual team culture.

As a reminder, team culture usually points to three things - who we are, how do we do things and what is important to us.

Here’s a quick listing of different activities you might consider incorporating:

Who we are:
Virtual teams which excel know each other. They have strong relationships across the team, which allows them to call on others, and “have each others’ backs”. To strengthen your connection, consider these activities:

Have the team create a list of words/adjectives which describe who you are. Shape these into a word cloud which can be visible to the team.
Discuss the question “Who are we when we are at our best?”. Again, use the words to create a graphic about who you are.

At your next team meeting, have each person share one thing others may not know about them.

At your next team meeting, have each person share something that is unique to their location (this works especially well if you have a global team).

In your next meeting, share your screen which includes a variety of photos or icons. Have each person select the photo or icon which represents what they bring to the team.

How we do things:
Each team will have its own unique practices and ways of doing things. This will vary from team to team. Spending time discussing how you do things, and what the expectations are, creates clarity and builds trust, boosting both performance and results.

To explore this topic further consider:
Discussing “how we do things” (communicate, make decisions, work across differences, address conflict) can be a series of different discussions and activities. It might include a Rules of the Road which everyone has signed off on.

What makes you unique and distinct in terms of how you do things?

Another tool is to look at the IS/IS NOT table. This can include it is, it is not…

What is important to us:
Clarity around priorities and goals for the entire team helps with alignment, prioritization and decision making. Spending time on a regular basis discussing what is important to us may also involve:

A list visible to the entire team (ie. Think Intranet or other post on)

Top 5 Goals for the month
Top 5 Priorities for the week
Top 5 Priorities for the quarter
Enshrining your Team Agreements or Ways of Working into something that is visible. Some teams have enshrined this into a plaque, a screen saver or other.

For more on these topics, and a demonstration of what some of these can look like (photos), take a look at my January 2019 Virtual Team Builders call which I did as part of the Effective Virtual Conversations series. You can check it out here.

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.