Over the last few years I have written about a number of virtual team resources I think you will find interesting and valuable.

Also, if you haven’t taken a look at my latest book, PlanDoTrack Workbook and Planner for Remote and Virtual Professionals, be sure to check out the related blog which includes posts related to virtual teams, working remote and virtual productivity. You can find the blog here.

Recently I have been posting 2-3 times a week with unique posts geared to these topics, including a new Friday series which is running throughout 2019 geared for virtual business development.

If you are on Facebook, join us at the PlanDoTrack Facebook page, with resources geared to productivity and also virtual professionals. You can connect here.

I have set up a virtual communication group over at Mighty Networks called the Conversation Sparker Zone. You can connect around topics related to virtual teams, productivity, business development and/or group and team coaching issues. I hope that you will join us and drop in for some conversation. Click here to join the conversation. Once there you can select which threads you want to follow.

Finally, I am continuing to host regular calls related to Effective Virtual Conversations (my 2017 book). The latest call was held earlier this week. Check past calls at my YouTube Channel. Calls are usually held on Mondays from 11 – 11:30 am ET on the first and second week of the month.

What resources do you want to explore for your virtual team?

Warm regards,
​Jennifer

Teams excel when they have a clear focus on results, and the resources and tools to accomplish them, and when they are also focused on relationships.
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This month I have been sharing different activities virtual and remote teams may consider integrating into their work. If you didn’t take a look at last week’s post on Creating Virtual Team Culture, take a look at it now.
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Today’s post invites you to consider integrating appreciations in your work as a virtual team. What are the pauses you have created so people can thank others and acknowledge them for their strengths?

Peer feedback is often found to be more valuable and impactful that feedback from a superior or other.

To facilitate this activity, make sure you have adequate time. It may take 15 minutes or more. If you have a larger team (8 or more) have people work in triads (use breakouts for this if you are virtual – which is likely).

One at a time, have someone in the “appreciation seat”. Their colleagues are asked to share:

1. What is an example when I have seen you at your best this week/this month/this quarter?
2. I see one of your strengths as….
3. I appreciate….

This should then be rotated so each person gets a chance to receive feedback.
This exercise can also be added onto by discussion around additional questions such as:

• One thing I wish you would do more of is….
• I can rely on you for…
• One request I have for you is….

This can provide space for more support and difficult conversations.

Enjoy!
​Jennifer

This week’s Effective Virtual Conversations tips #87 asks you to consider the question “What connection between calls work best?”.
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In the virtual space there may be things that you want to focus on before the conversation and after. If you are working with groups are longer term, consider what connection between calls will work best for them. This could include:

• Emails between calls
• A daily focus question for people to explore
• A message board where people can post – this could be hosted in a Facebook community, or another private network like Mighty Networks
• Peer assignments where peers meet for short 15-minute calls to discuss a question, or talk about action towards their goals
• A one-on-one call with you to go deeper into the areas that are most important

What are the things that will help you as a group keep the focus on what’s important for the group – whether this is learning more, having ongoing dialogue, or taking ongoing action? Be sure to schedule time for these activities as they are often the first things that come off the list.
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Enjoy!
Jennifer

Yesterday’s Teams365 post #1905 focused on virtual team culture. Be sure to check it out if you haven't done so.

Today I wanted to explore three different ways you might support your team in identifying their own virtual team culture.

As a reminder, team culture usually points to three things - who we are, how do we do things and what is important to us.

Here’s a quick listing of different activities you might consider incorporating:

Who we are:
Virtual teams which excel know each other. They have strong relationships across the team, which allows them to call on others, and “have each others’ backs”. To strengthen your connection, consider these activities:

Have the team create a list of words/adjectives which describe who you are. Shape these into a word cloud which can be visible to the team.
Discuss the question “Who are we when we are at our best?”. Again, use the words to create a graphic about who you are.

At your next team meeting, have each person share one thing others may not know about them.

At your next team meeting, have each person share something that is unique to their location (this works especially well if you have a global team).

In your next meeting, share your screen which includes a variety of photos or icons. Have each person select the photo or icon which represents what they bring to the team.

How we do things:
Each team will have its own unique practices and ways of doing things. This will vary from team to team. Spending time discussing how you do things, and what the expectations are, creates clarity and builds trust, boosting both performance and results.

To explore this topic further consider:
Discussing “how we do things” (communicate, make decisions, work across differences, address conflict) can be a series of different discussions and activities. It might include a Rules of the Road which everyone has signed off on.

What makes you unique and distinct in terms of how you do things?

Another tool is to look at the IS/IS NOT table. This can include it is, it is not…
 
What is important to us:
Clarity around priorities and goals for the entire team helps with alignment, prioritization and decision making. Spending time on a regular basis discussing what is important to us may also involve:
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A list visible to the entire team (ie. Think Intranet or other post on)

• Top 5 Goals for the month
• Top 5 Priorities for the week
• Top 5 Priorities for the quarter
• Enshrining your Team Agreements or Ways of Working into something that is visible. Some teams have enshrined this into a plaque, a screen saver or other.

For more on these topics, and a demonstration of what some of these can look like (photos), take a look at my January 2019 Virtual Team Builders call which I did as part of the Effective Virtual Conversations series. You can check it out here.

Best wishes,
Jennifer

This month I am highlighting different virtual team builders. These are all things I use regularly with different teams I work with. From health care, to social services, public service to IT. Yesterday I spotlighted a quick energizer/warm up called COINS, and today I wanted to talk a little about using ICONS to explore different topics.

Here’s what I wrote about incorporating icons into a virtual team session:
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“Another exercise I use regularly in helping teams get to know each other, and stat to build trust is sharing a slide which has a variety of icons on it. You will see an example below. While I show this on the screen I have select an icon which represents what they are bringing to the group/team that day or what they are thinking about around the topic we are exploring.

This exercise has the advantage of providing a springboard for some interesting themes to emerge in the conversation.

Here's an example of a recent icons slide I shared. I purchased the original graphic over at Adobe Stock.
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I’ve used iterations of ICON activities for different teams I’ve worked with. Sometimes we are exploring the topic of feedback, other times, difficult conversations, goals for the year, or sometimes goals for the year. The benefit of using ICONS is that it can provide new layers to a conversation. When people are working in different languages, or even the same language, it can provide some new nuances to a conversation, energizing it in different ways.
 
How might you incorporate more around icons in your work?

For more on creating engaging virtual conversations, and virtual team development, check out my 2017 book, Effective Virtual Conversations.

Best,
Jennifer

​Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.
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As I wrote in my most recent Effective Virtual Conversations newsletter,  one of my favorite “ad-hoc” virtual team builder activity is one called COINS. I picked this up from a colleague several years ago who uses it regularly for in-person programs. I’ve found it to be just as effective in virtual programs.

Here’s how I described it in this month’s newsletter:

Exercise #1 - COINS
This exercise involves team members selecting some change/coins that they have available at their desk (or maybe in their pocket or their briefcase or purse).
 
First they need to select a coin and then notice what is the year on that coin.
 
The invitation is to share one thing about your work, your life, or what you were doing in the world during that year.

Perhaps I picked 2004. That was the year Potentials Realized, my company was started. Maybe I pick a coin that was 2009, which was the first year one of my books was published - Effective Group Coaching, or maybe I picked 2017 and I decided to talk a little bit about releasing Effective Virtual Conversations.

So coins is a lower risk exercise. Hopefully people have materials on hand.

This exercise can be a real conversation starter especially if you are working with a global team. It is interesting for people to show their national coinage. It also gives people a chance to talk a little bit more about how coins operate or how currency operates in their own context.”

How might you incorporate an activity/conversation starter like COINS in your next activity?
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For more on creating engaging virtual conversations, and virtual team development, check out my 2017 book, Effective Virtual Conversations.
 
Enjoy the conversation!
Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), Coaching Business Builder (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where we explore topics related to productivity, teamwork, coaching, business development and leadership. ​

One of the resolutions I commonly hear from Team Leaders is to spend more time working with their team on developing and doing their best work. As a team leader, you may not necessarily bring past experience or a vast repertoire in leading team development initiatives. That was certainly the case for the dozen plus years I led teams. As a writer and coach, team development is a significant area of focus and support for teams.
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With that in mind, I wanted to take us back to a post from January 2017 where I shared a listing of 12 different team development activities which were the part of the Team Development a-z series. Given that we have the weekend coming up, I hope that you might take some time to check out these various options you could bring into your next team meeting.
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Here’s what I wrote in Teams365 #1125 – 26 Team Development Activities Part 1:

Over the past few months a key focus here at the Teams365 has been our posts on different team development activities you can incorporate with your team. Whether you are an intact team, project team or virtual team, these 26 quick activities can support you on a range of topics from boosting connection, to clarifying goals, to leveraging your strengths. If you missed any of the blog posts here are the first 13 of the full 26. I'll create links to the next set in an upcoming blog post this week, or feel free to view the whole series here.

Teams365 #1063 A is for Assumptions. View it here.
Teams365 #1064.  B is for Boundaries - View It Here
Teams365 #1065 C is for Conversation. Read it here.
Teams365 #1067 D is for Delegation. Read it here.
Teams365 #1070 - E is for Exceptional. View it here
Teams365 #1071: - F is for Foil Modelling. Read it here.
Teams365 #1072 - G is for Goals. Read it here
Teams365 #1074 H is for Habits. View it here
Teams365 # 1077 I is for Innovation. Read it here.
Teams365 #1078: J is for Jeopardy - Read it here.
Teams365 #1079:  K is for Knots. Read it here
Teams365 #1080: L  is for Life-cycle of teams and groups . Read and view it here
 
As you consider these options, what is important to foster a focus and conversation around as a team?

Enjoy!
Jennifer

This week’s Effective Virtual Conversations tip focuses at Shared Behavioral Norms. Research continues to show that teams with shared behavioral norms have greater clarity around agreements, helping with alignment, behavior and results.
If you are working in a virtual or remote team context you will want to explore the following questions as a team:

• What is acceptable in terms of our behavior and how we operate?
• What is important?
• What does it look like for us in practice?

For example, if a team indicates that one of the important things is respect, it’s important for the team to define what that looks like. Does that mean a certain way of communicating? Does it mean that team members respond to clients in a certain way? If you were to bring a camera into the workplace, what are the behaviors associated with that activity?
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Activity:
As a team spend time making a list of the behavioral practices you want to employ. Consider how you will “enshrine” them to make them visible as a reminder. Different practices teams have used on this include plaques, statutes, photos etc.

Best, 
​Jennifer

It’s the start of a new month and this month we’ll be lasering into more team development processes. Whether you are a virtual and remote team, or an intact team rubbing shoulder to shoulder, teams excel when they are able to focus on both enhancing their RESULTS and boosting their RELATIONSHIPS. If this is your first time to the Teams365 blog, welcome! Do check out past posts I’ve written over the years on Team Development.
 
Today’s post zooms into the area of a pulse check for virtual and remote teams. While this can apply to all teams, there are some specifics for virtual and remote teams here.
 
Questions to consider as a virtual team:
As we look across the team:

• What have been our major successes this year?
• What’s been working well?
• What systems have helped us do our best work?
• What has helped us keep aligned?
• What information have team members benefited from?
• What communication strategies are keeping us updated?
• What ways are we supporting each other – through skills, sharing of information etc?
• Who else needs to be looped in?

 
On a scale of 1-10, how would we rate our focus on results?

​What’s working?
What’s not?
 
On a scale of 1-10, how would we rate our focus on relationships?
What’s working?
What’s not?
 
What is needed to do your best work going forwards?
 
Have a great week!
Jennifer

Jennifer Britton
Potentials Realized | Effective Virtual Conversations |  Coaching Team Leaders  
We provide team and leadership development support through coaching, consulting and training services
Author of Effective Virtual Conversations (2017) 
Email: info@potentialsrealized.com
(416)996-8326

Today’s post gets you thinking about how to boost collaboration in virtual teams. There are many barriers to collaboration in today’s virtual and remote workspace including:
#1 - The technology itself
When working within a global team it may be likely that some people may have different accessibility options to different platforms, for example, meeting streaming services or file sharing. While we need to work within technological constraints it is important to regularly revisit what the lowest common denominator may be. While a person may not be able to access something on a laptop or desk top, can they access it through the wifi on their phone?
Consider what applications and platforms are needed for the team to excel and what platforms and/or technologies should be revisited.
 #2 - Knowing each other.
An essential foundation to effective collaboration and team work is knowing each other. If we don’t know what each others roles, styles and priorities are, it is hard o collaborate. Spending time in team meetings and through information sharing about roles, priorities and styles helps team members understand how they may overlap.
Help the team visualize their connections. You may choose to create a team map where on a white board, team members identify the different touchpoints, roles and priorities they have around major projects, goals and/or deliverables.
# 3 - Building in time for the team to connect
Structure focused time for the team to connect to get to know each other. This might include special projects which are done in smaller work teams, peer mentoring or coaching pairs or some job shadowing. There is much that can be learned between team members at different locations.
What else is going to boost collaboration for your virtual team? You may want to check out other Teams365 posts which address issues related to collaboration here.