Teams365 Blog - Potentials Realized

#TEAMS365 #2055 – Flashback Friday: Focus, Distraction

8/16/2019

One of this week’s focuses has been about creating more focus in today’s digitally distracted world. For our Friday Flashback, I thought it would be interesting to reach back to a post from earlier this year where I highlighted Digital Distractions. Take a look at it here:

From open office spaces to a focus on collaboration, there can also be a pendulum swing in organizations where sometimes things go too far.

As I mentioned over the weekend, there are a number of studies exploring this topic of distraction including Udemy In Depth’s 2018 Workplace Distraction Survey. You can read it here.

The report asserts that distractions have an impact on productivity. Some of the distractions noted in that study are talkative co-workers, email and others.
Many of the distractions I hear of in the work of my clients are:
Unscheduled meetings
Co-workers dropping by to chat
Email
Social media which takes you “down the rabbit hole”
Materials and information which are not readily accessible and have not been stored in the locations you thought they would be in

What are you doing to minimize the distractions? What do you find distracting?

What conversations are important to have?

Here are some other articles of interest:

Check out this article from Financial Times – “Digital Distractions are Making Us Dumb and Twitchy” which also includes some great tips from Professor Cal Newport.

Suresh Subamdam’s article on Is Your Work's Communication Channel Turning Your Team Into a Bunch of 'Slack'-ers?

Take a look at Digital Responsibility’s website and ideas on Digital Distraction.

Wishing you all the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2051 – Effective Virtual Conversations 106: Minimizing Digital Distractions and Creating More Focus

8/12/2019

This week’s Effective Virtual Conversations post takes me to one of the areas I hear about the most from professionals of all kinds today – “How can I minimize my digital distractions and create more focus in the virtual space?”
Digital distractions are created by a variety of things. Consider:

The bing of your email
An “urgent” email which isn’t an urgent email as you are bcced in
An instant message that comes through via Slack
Having to toggle back and forth through different screens instead of being able to lay things out in one way
Having different people on your team using different frameworks/platforms for reporting

The cost of digital distractions is multi-fold:

Work doesn’t get done
Projects are not completed
People are frustrated because they are not able to finish tasks
Motivation suffers in the short term
Engagement levels drop
Turnover occurs much more quickly

There are significant human and business costs for both.

So, what are some ways to reduce digital distractions? Consider these items AS a TEAM. They need to be team based so everyone is doing them.

Be intentional as a team (and possibly as an organization) as to what the expectations are in terms of being “on” and when people can be off. It’s not uncommon for some organizations to have a block of global working hours where everyone needs to be available and meetings can be called.

Experiment with “offline” blocks of hours where people can engage in their deeper work projects. Deeper work projects might include proposals, new projects, addressing strategic issues, working on systems to ensure process and people flow.
Turn off the technology or close it off at certain times of the day (this will need to be discussed as a team/organization in terms of what is realistic and appropriate.)
Think twice with subject lines, ccing and bccing (which really shouldn’t be used widely, if at all).
Consider when having an analog copy of paper/hard copy might make a task move faster or be completed at a greater depth of synthesis. Deeper thinking of work cannot be completed with just cut and paste.
Provide workspaces and/or flex arrangements so people can work with less distraction.
Consider the best platform for the work.

What can you do as an organization or team to create more focus in the digital space?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2046 – Teamwork Fundamentals: Minimizing Distractions

8/7/2019

One of the biggest challenges facing teams today are the distractions. From digital distractions of the ping of an email taking our focus off deeper work like writing, or an Instant Message and request pulling us off our task at hand, distractions have an impact in the digital space.

In the physical space, distractions can include co-workers dropping by our desk to chat, and meetings. Its often said that meeting length should be multiplied by three. It’s not just the time it takes to attend, but the time to prepare and the time to follow up.

Research by Gloria Marks has found that distractions can take upwards of 22 minutes to regain focus.

What implications does this have for us as professionals and team members?

We may not be getting the more strategic, proactive, thinking work completed (i.e. reports, planning, decision making).
Tasks are not getting completed in the time frame needed.
Lack of fulfillment on the part of team members, leading to lower levels of engagement.
Lower productivity and results.

What might we do to minimize distractions, especially if it is having an impact?

Best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2024 – Simplification

7/16/2019

This week’s theme is emerging to be “simplification”. In yesterday’s post I shared several strategies to simplify your virtual conversations.

Simplification is also a useful strategy in a context where disruption, change and distraction is prevalent. The cost of these things on productivity, and cognitive load is high.

Simplification in work can look like a number of things. Consider the work of Jane a project manager. To her simplification might include:

Dedicating blocks of the day (i.e. the first few hours of each day or all day Tuesday) to certain projects and/or tasks
Delegating tasks that are not essential during critical phases of the project
Creating a series of templates for reporting and/or tasks which need reporting regularly
Batching other “unlike” tasks to certain times of the day when she can move quickly from task to task, without feeling like it is getting in the way of deeper work

Other team members might include these items on their list of simplification:

Unsubscribing from lists that are not of interest anymore
Dedicating certain blocks of time to social media
Dedicating a certain day of the week to a focus on certain tasks – i.e. professional development or networking

During times of change, consistency also plays an important role. This can include consistency of message, consistency of touchpoints, and consistency of focus.

Consistency of message can include reinforcing key messages in several channels - so sharing something in a team meeting, then following up a day or two later with an email, and also reinforcing in a 1-1 conversation.

Consistency of touchpoints can involve letting people know that each month you’ll be scheduling a 1-1 with them for 30 minutes. This can help to get people into the regular routine of meeting and noting their key issues of discussion.

Consistency of focus is not always easy to achieve. This might involve helping the team focus in on certain key tasks, while minimizing others until the bigger projects are completed. It could also involve dedicating certain team members to certain projects, and having other team members focus on a different, unrelated task.

What are that things you can do to create more simplification and consistency in your work?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2003: Key Trends – Navigating Disruption

6/25/2019

Disruption is part of the landscape of many industries and workplaces today. Whether things are changing dramatically due to technology or geopolitical impacts, change is pervasive for many.

While we can’t change the pace of change, we can adjust our approaches to it.

What do we do to continue to be effective and positive in times of change?

Three practical things we can do are:

Cultivate curiosity – While many leaders would assert “easier said than done”, cultivating curiosity is important for today’s business landscape. Cultivating curiosity can be an important skill to develop in team members AND embed in the culture of an organization.

For more on cultivating curiosity, check out this earlier Teams365 blog post I wrote on Cultivating Curiosity Teams365 #1955 and what the research says Teams365 1961 – Encouraging Curiosity.

Be clear on the big picture goals – Adopting a 30,000 foot view on work, life and context can also be a valuable strategy for buffeting against the shocks of change. While the meta-view (big picture view) is not one that everyone adopts easily, seeing the big picture helps with the micro-shocks we can feel on a regular basis when things change. This is why it’s really important to continue communicating and meeting during times of change. Helping share the big picture so people don’t find themselves in the “Weeds”, cut off from what’s happening in the bigger picture is critical.

Become comfortable with knowing when things are “good enough” to let go, and that learning may always be needed. The embracement of “growth mindset” on the part of organizations in support of their staff, it encouraging. When we come from what Carol Dweck has coined “growth mindset” it gives permission for experimentation, learning, and not quite being ready “yet”.

Disruption may mean that reverse mentoring (junior to more senior professionals) is just as important as traditional mentoring (senior to more junior professionals). It also provides us with an opportunity to pause and see how we are adjusting to change. Are we as “good at change” as we thought we were?

A reminder that last month I focused on Teamwork in Uncertainty (link to tag of Teamwork in Uncertainty).

Teams365 #1955- Teamwork in Uncertainty: Cultivating Curiosity. View it here.

Teams365 #1954 – Managing Uncertainty – Building Trust and Connection on Your Team Virtually. All workplaces can benefit from this topic – it is one of the #1 questions we receive here at Potentials Realized. Check out the post here.

Teams365 #1962: Teamwork in Uncertainty: Empowering your Team with the Space to Experiment. Link to: (not a live link yet)

Teams365 #1968: Teamwork in Uncertainty: Pivot

Teams365 #1969: Teamwork in Uncertainty: Comfort with the Unknown: link here

Enjoy the conversation,
Jennifer

You may also want to check out the following blog posts as well:

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1995: Effective Virtual Conversations #99

6/17/2019

This week’s Effective Virtual Conversations tip asks you to consider the question: “What opportunities are you not seizing?”.

Remote work and virtual conversations are becoming increasingly important in today’s workplace. Whether disruption is occurring because of impact on travel (consider things like the wild weather events of the last few months which has impacted not only air travel but location sites), or due to opportunities emerging, what opportunities are you not seizing?

Consider these ideas:

Experimenting with remote workdays. What happens with productivity when people move to one or more remote workdays? What do you
Declaring meeting free days or time windows. With meetings becoming an immense time sucker for so many professionals today, what would it be like to declare meeting free time. Time when people could focus on getting work completed, rather than meeting on work for the next day. Some organizations might consider with earmarking an entire day meeting free, while others might note that they meet in the afternoon only, keeping the morning free for high impact work. There may be times of the day which could naturally be better for collaborative work such as mid-afternoon, rather than times of day when deep thinking is required – which brain science is showing could be in quieter windows, and when the brain is more fresh.
There may be opportunities to use different platforms. Consider shifting to a streaming service (where you can see everyone) rather than doing a phone only. The visual cues of being seen may shift focus and attention, and also dissuade some team members from doing more than one thing at a time.
Incorporate more interaction. Rather than simply having a report back, consider how to involve insights from the team regularly using annotation (sharing ideas on a white board) or using chat as a way to focus on

Enjoy!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1991 – Team Building Tip 240

6/13/2019

We operate in an era of disruption. Whether it’s the presence of our phones (and not even just looking at it!), or whether it’s being pulled by multiple partners and stakeholders in the workplace, this week’s theme gets you to consider the question:

What’s not in focus?
What are the things you have not been paying attention to?
What are the things that are not clear?
What’s still hazy?
Who can help you by providing focus, or providing support so you can shift your attention and focus?

Attention and focus are prized possessions (and skills) in today’s work space. What’s going to help you widen your gaze at times so that you can notice what you are focusing on, and what you are not. So that you can determine that what you are focusing on, really is the thing that does need focus?

Enjoy your team conversation this week around the question of “What’s not in focus?”. It may be interesting to notice what perspective gets shared from each team member!

Warm regards,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1978 – May Month End Review: Teamwork in Uncertainty

5/31/2019

This month we explored the topic of Teamwork in Uncertainty. From looking at the statistics of readers, it seems like it was a very resonant topic for those who visited the Teams365 blog this month. If you haven’t taken a look at this month’s posts, please be sure to check out:

1968 – Tuesday May 21: Teamwork in Uncertainty – Pivot
1969 – Wednesday May 22: Teamwork in Uncertainty - Comfort with the Unknown
1974 –– Tuesday May 28: Teamwork in Uncertainty – Strengths and Go-Tos
1975 – Wednesday May 29: Teamwork in Uncertainty – Synergies

As we step into the end of May, I thought it would be useful to reach back to one of the posts from last May on Prioritization.

One of the most disruptive things about disruption is the impact on our focus. Prioritization becomes a key skill set to cultivate.

Here’s what I wrote last May about leading in complexity -

“Prioritization is a skill set we draw upon regularly in times of complexity. Prioritization allows all team members to regularly scan and manage their workload.

Key to prioritization is:

Having the tools to prioritize
Feeling empowered to make decisions and take responsibility for managing workload
Understanding what is most important – to the different players of the team, as well as the different time frames you are working on (short term, medium term)

In past Teams365 posts I’ve explored a range of prioritization skills including the Urgent/Important Matrix (we often attribute to Covey), as well as a Decision Matrix where we weigh what’s important in making our decisions.

For more on the topic of prioritization, check out these additional resources:
This excellent article from MindTools.com - which has an incredible amount of other resources team members and leaders will also want to check out.

LiquidPlanner.com's article on How to Prioritize Work When Everything Is #1 - Read it here."

For those that are looking at prioritization through the lens of product design, you'll want to take a look at this excellent article 20 Product Prioritization Techniques.

In my books PlanDoTrack and the Coaching Business Builder I share four prioritization tools I use regularly with my clients and teams including the Urgent/Important Matrix and Strategic Issues Mapping.

The issue of prioritization takes on increased importance when we are working as part of a matrix or remote team. In these instances, our priorities may be varied and not as visible to ourselves and others. What is important for you to note around prioritization?

Best
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1971 – #FlashbackFriday: Mistakes Made By New & Experienced Virtual & Remote Team Leaders & Skills Needed In The Virtual Space

5/24/2019

This month’s theme is about teamwork in complexity. One of the more complex areas can be the virtual and remote space. Let’s look at mistakes made by new and experienced virtual and remote team leaders.

I also thought it would be interesting to reach back to a skill-based post as well. Here’s what I wrote about virtual and remote leadership skills:

Today we reach the W in the A-Z of Virtual and Remote Team Leadership. As virtual and remote team leaders, having a wealth of skills and experiences to draw on can be invaluable. Given the need to lead across distance and ever-changing contexts it can be useful to have a broad base of skills to draw up on. Many of us are Jacks or Jills of all trades. The ability to lead confidently in uncertainty and across issues we are often unfamiliar with is key. Our ability to empower our team members to take the lead and advise on issues is also critical.

Questions to Consider:

When you think of your skill base as a team leader, what broad skills do you bring really help you lead effectively?
What new skills would you like to add to the table?
What experiences add to your mix?
What new leadership experiences would help you round out your style?

https://www.potentialsrealized.com/teams-365-blog/teams365-850-virtual-and-remote-team-leadership-w-is-for

I also wanted to remind you of some of the more common mistakes new and experienced virtual and remote team leaders make:

Today’s post explores common mistakes virtual and remote team leaders can make. In this post we are going to look at five different ones.

Not enough 1-1's – As I have said many times, being out of sight is not the same as being out of mind. Not spending enough time in one-on-ones can be detrimental to the levels of trust team members feel, the connection they feel with others, which will have an impact on levels of engagement. What is an appropriate frequency of meeting time with team members? What does it look like – phone calls, video streaming, onsite visits, or bringing staff into the office regularly?
Not learning on your feet – Part of being an effective virtual and remote team leader is your ability to be shifting, learning and adapting. Given that there is much less levels of control and greater span, the ability to learn on your feet and expecting this rather than feeling you will have all the answers, can make a big difference with team members.
Not being clear with goals – Goals can be a little different with virtual and remote teams. Whether people are matrixed and reporting into different areas, or whether goals can become competitive, providing opportunities to be clear with goals is important.
Not helping people connect with the bigger picture – Because virtual and remote team members are working with different levels of autonomy and independently, helping team members connect with the bigger picture is essential. This could include helping them understand more about corporate and departmental goals, giving them more access to strategic or corporate plans, and making goals and achievements more visible. Making goals more visible might include making the reporting structures more shared and visually appealing, or mapping out team goals on a weekly basis or other.
Not providing team members with the necessary responsibility and authority – A final mistake virtual and remote team leaders can make is not providing the necessary responsibility and authority to their team members so they can make the decisions they need to autonomously.

https://www.potentialsrealized.com/teams-365-blog/teams365-1177-common-mistakes-made-by-virtual-and-remote-team-leaders

What can you do to avoid these common mistakes?

Pick up a copy of the entire A-Z series at the Potentials Realized Store here. It’s a downloadable ebook format for $19 US.

All the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1968 – Teamwork in Uncertainty – Pivot

5/21/2019

As a writer, one of my favorite past times is heading to the library for some focused writing. I often try to fit it in on Tuesdays. When I am there, I usually check out the business book selection. Two titles, both named Pivot, recently caught my attention. Jenny Blake’s Pivot explores the shifts and turns we can make in our career. The 2nd Pivot book is by Adam Markel. Pivot: The Art and Science of Reinventing Your Career and Life.

Both are great reads for those looking at ongoing performance and change. Whether we work for others or ourselves, we can all benefit from the tools and tips in both books.

The Cambridge Dictionary defines pivot as:

a fixed point supporting something that turns or balances;
the central or most important person or thing in a situation.

https://dictionary.cambridge.org/dictionary/english/pivot

As you consider your biggest opportunity or challenge right now, consider:

What is creating balance in the situation right now?
What is the fulcrum around what things are turning?
What is the important person/issue in this situation?
What is the most central item?
With this information in mind, what’ s possible? What are the options for next steps?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in an digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.