Let’s take a look at six quick things you can do in your written communication to ensure things are more clear:
Keys for Clarity
Here are six keys to help ensure you are clearly heard and understood:
1. Check in with people to ensure that they do understand what you are saying. Have them repeat back and/or share what their interpretation is, as it relate to their own work context.
2. Use word choice that works, given that your working language (English or other) may be a second, third, or fourth language to others.
3. Put it in writing as well as saying it verbally for important issues. Do a further follow-up in writing. We may be moving so fast that it is hard to read through everything. Be clear (or bullet out) main points and deadlines
4. Be brief and use bold, underline, and italics to draw attention.
5. Avoid the “!”
Excerpt Reconnecting Workspaces, Jennifer Britton, 2021, page 121. All Rights Reserved.
What else is important to note for you with your communication and clarity?
Enjoy your reflection!
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