As a team leader you play a critical role in the middle - providing support and leadership to your team, and also providing your support to your leader. This role can feel very squishy very fast if we are not careful.
Common requests a team leader might hear are:
"Can you do you this for me?" from team members TO
"I need you to help me with this..." from your boss TO
"We require..." from stakeholders
Learning to identify some areas in which you can say no is critical to success, and often sanity, as a team leader. IT requires that you have a key line of sight on the current priorities and also a clear idea of what['s important to all the different players you support and interface with.
In terms of saying no to things it does require that you:
2. Negotiate - for example if your boss asks you to drop everything for a new project you may say something along the lines of "I'm happy to do support that and what it will mean to the current project I am working on is x. From your perspective what's important/what would you recommend?
3. Prioritize - and be clear of the ripple effect on priorities if things don't get done
4. Create boundaries - It is very easy to become a "yes man" or "yes Woman" if we are not clear on what boundaries need to exist for our leadership and team success. What are the boundaries which will help you be most successful?
What do you need to say NO to?
Jennifer Britton, MES, CPT, PCC
Team and Leadership Development | Coaching | Retreats
Authorized Everything DiSC partner and Five Behaviors of a Cohesive Team
Email: info(at) potentialsrealized (dot) com