In yesterday’s post I covered a range of different team development tools which professionals in the remote space may want to build or further develop. This could include tools in the areas of supporting the team to connect with each other, get to know each other and focus in on the work and results you want.

Area A: Activities/Resources to help the team to get to know each other
What’s outside your window? – As I wrote in Effective Virtual Conversations, we often only see people in their screen but aren’t able to see what’s beyond the screen. Have people share what’s outside their window or call in from a different location so you can learn more about their context.

Earmark 3-5 minutes to a fun opener/icebreaker in your next team meeting so people can get to know each other better.

Area B: Tools to help with focus
Minimizing the impact of digital distraction is a key issue for teams today. See what I had to say about reducing digital distractions a short while ago here at the Teams365 blog. 

Several different tools which help team members focus in the virtual space include the:

• Urgent/Important Matrix
• Strategic Issues Mapping (link to past Teams365 posts)
• SWOT: The trusty strategic planning tool (link to past Teams365 post )

Area C: Helping teams connect
Helping teams connect with who is who and who is working on what is of critical importance to a remote team. IT’s an area we often don’t think about on the surface, sometimes given the diversity of roles and locations. IT can be very useful in the medium and long term to facilitate regular conversations with the team around who is doing what, and to also earmark time for the team to regularly connect and get to know each other. Discussion in this area might include:

• Undertaking inventory of projects people are working on so that lessons learned can be shared.
• Identifying key strengths and experience bases which exist in the team – there may even be a “go to” team resource person around different areas – i.e. technology questions, resource around different themes/focus areas you work on etc.
• Short team openers and closers such as BINGO. (with team members asked to find someone who – insert different categories like – has visited 3 different continents, speaks multiple languages, is a twin etc.)

For more on this topic check out the 20 Focus Areas for Virtual and Remote Team Development ebook which is available at the Potentials Realized site and provides you with facilitated instructions of 20 different activities you can facilitate with your team. Pick up a copy here.

If you have a copy of the Effective Virtual Conversations book, check out chapter 7 on Tools and Resources.
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Have a great Wednesday,
Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​

This month I am highlighting different virtual team builders. These are all things I use regularly with different teams I work with. From health care, to social services, public service to IT. Yesterday I spotlighted a quick energizer/warm up called COINS, and today I wanted to talk a little about using ICONS to explore different topics.

Here’s what I wrote about incorporating icons into a virtual team session:
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“Another exercise I use regularly in helping teams get to know each other, and stat to build trust is sharing a slide which has a variety of icons on it. You will see an example below. While I show this on the screen I have select an icon which represents what they are bringing to the group/team that day or what they are thinking about around the topic we are exploring.

This exercise has the advantage of providing a springboard for some interesting themes to emerge in the conversation.

Here's an example of a recent icons slide I shared. I purchased the original graphic over at Adobe Stock.
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I’ve used iterations of ICON activities for different teams I’ve worked with. Sometimes we are exploring the topic of feedback, other times, difficult conversations, goals for the year, or sometimes goals for the year. The benefit of using ICONS is that it can provide new layers to a conversation. When people are working in different languages, or even the same language, it can provide some new nuances to a conversation, energizing it in different ways.
 
How might you incorporate more around icons in your work?

For more on creating engaging virtual conversations, and virtual team development, check out my 2017 book, Effective Virtual Conversations.

Best,
Jennifer

​Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.
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Over the next few weeks I will be sharing a variety of Virtual Team Builders to support you with quick activities that are going to support virtual and remote teams in focusing in on results and/or relationships.

Virtual Teams benefit from time spent in getting to know each other – who is who, who does what, and what priorities they are working on. Virtual team building activities don’t need to take a lot of time.
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Something most teams will want to build in across time are quick warm-up exercises to create connection.

The first exercise I wanted to share (which will be followed next week by 2 more), is by creating connection through Icons.
 
As I mentioned in yesterday’s post, creating trust and connection across a group is critical. If it’s a virtual and remote team you are working with, you might be working across geographic locations. You may have a team member calling in from Asia, one from Australia, one from Africa, one from New York, one from Europe.

Part of creating connection and team success is ensuring that people get comfortable and feel confident on the call, especially if they might be using a working language that is not their first language.

In my work over the last several decades I’ve liked to incorporate photos and icons as “door openers” and metaphors for conversation.

Before I started Potentials Realized, one of my last roles was as a sub- regional manager. I had staff in 10 countries and out of our team of about 30 at one point there were 20+ different nationalities.
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In creating connection across a virtual team, we want to give the team an opportunity to:

• Get to know each other
• Understand who we are as a team
• Explore what's important to us
• and understand how we are similar and how we are different.

These questions and the exploration of these questions is a really critical component of the virtual team leader's role.

Back to the icon exercise, using your access to stock photography find a photo that offers a selection of icons. Have each person select an icon that they connect with, which represents what they bring to the team.

As you go around the table, this is a fun way to share a little bit about yourself in a way that hopefully is not too threatening. Select a graphic that has enough icons which provide enough variety to invite people into the conversation. 

Best wishes,
​Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July.  Learn more and enroll here.

​Last month I hosted a call on five virtual team builders as part of my monthly Effective Virtual Conversations community call. As part of this month’s focus on virtual team development, I am going to share segments of that call so you too can benefit. Before jumping into actual tools and activities (which are coming your way!), let’s start with a quick highlight of three practical things to make your virtual calls of all types more effective.

First, I think we all want to avoid what I term “death by conference call”.
If you spend any time working virtually, you know this. Rushing back to back with conference calls or streaming meetings where people are speaking “at you”.  This leads to the speaker sounding like a voice on TV (Blah, blah, blah, blah, blah). No surprise, you've got a thousand to do's and you turn to checking your email or reading through “that other document”.

We want to avoid that at all costs. If we have to meet, let’s make it effective and engaging! This can be dependent on the platform and groups that you're working with. There is still a lot of variety happening in the virtual learning environment. We may be doing Zoom calls, we may be doing WebEx calls. We may still be on the phone.

Second, in the virtual space, we need to consider the pace which typically is quicker than face-to-face contexts. We want to use more interaction and be intentional in bringing people's voices on to the line.
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For example, I had a new group launch this morning. It's a group of 10. We use chat, we use breakouts. We used annotation several times through the 75 minutes of the call. We used chat to create our ground rules and ways of working, and breakouts to deepen connection across the group.
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In a virtual space we want to be intentional in creating multiple ways to engage. We want to create multiple opportunities to boost connection and trust. If people don't feel safe or connected with others in the group, they're not going to engage.
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One quick factor we can use is to leverage streaming so people see each other – so using video on Zoom, or Skype, or WebEx.

Third - another factor in making it work is really helping people have visual anchors. This might include a photograph shown at the start of the call, which creates focus OR having people write something on a screen as they start into a call. Making it interactive AND keep it simple is key in virtual work.

In the next couple of Tuesday and Wednesday posts here at the Teams365 blog I will share with you five main activities you can consider using when you work with virtual teams.

If you have a copy of my book, Effective Virtual Conversations, many of these posts touch on chapters related to part three of effective virtual conversations (pages 300 to about 444).

Enjoy!
 Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2018) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Now available – PlanDoTrack Workbook and Planner - Order a copy today on Amazon
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development).
Check out the new 19 Tips for Productivity On-Demand Course. If this is your year to get things moving, check it out now. Join Jenn for bi-weekly live group calls until July. $129 US. Learn more and enroll here.
​

This week’s Effective Virtual Conversations Tip brings us to #74 in the series. Take a look back at other EVC tips here.

Teams which excel have strong relationships and are clear on what is important to them as a team. They are clear on their results.

An important part of building both relationships and strengthening results is that they have shared team practices or experiences which bring them together.

These will vary from team to team but could include:

• A Monday morning huddle
• An annual team picnic
• The year end holiday party or service activity
• The quarterly team booster shots.

What are the things you do consistently together as a team? What helps to boost your relationships and results?
Are there any additional activities you want to fit in?

Best wishes,
Jennifer

This week’s Effective Virtual Conversations tip focuses at Shared Behavioral Norms. Research continues to show that teams with shared behavioral norms have greater clarity around agreements, helping with alignment, behavior and results.
If you are working in a virtual or remote team context you will want to explore the following questions as a team:

• What is acceptable in terms of our behavior and how we operate?
• What is important?
• What does it look like for us in practice?

For example, if a team indicates that one of the important things is respect, it’s important for the team to define what that looks like. Does that mean a certain way of communicating? Does it mean that team members respond to clients in a certain way? If you were to bring a camera into the workplace, what are the behaviors associated with that activity?
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Activity:
As a team spend time making a list of the behavioral practices you want to employ. Consider how you will “enshrine” them to make them visible as a reminder. Different practices teams have used on this include plaques, statutes, photos etc.

Best, 
​Jennifer

What team practices are supporting relationships?
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From the realm of high performance we know that teams which excel have strong relationships. Part of this is making sure we have strong team practices – that could include Monday morning meetings, a mini-team event each month, a Thursday night social or a quarterly team development activity.

Consider your team right now and think about what is needed on the part of the team. What will help the team connect, have fun and get to know each other? Having fun as a team is important as it can help people relax and bring themselves more naturally into their work. If they are not able to bring their natural self to the workplace, disconnect may happen between how they work at home and how they work at work.

Here are seven different ways teams may be connecting with each other:

1. Daily huddles or quick status meetings (10-15 minutes) to keep projects on task.
2. Monday morning meetings – a meeting at the start of the week can support focus and alignment for the team, assisting with priorities and information sharing. Monday meetings may also flag issues that need to be addressed but haven’t been noted before.
3. Monthly project assessments – some teams may do a short monthly team meeting, highlighting key projects which need attention and/or doing a review. Some of the more common project questions are included under the next category of team debrief.
4. Team debriefs post major project (or mid-term). These may get the team to identify lessons learned, what’s working, what’s not and suggestions for the future.
5. A weekly or monthly social event around town. PingPong and darts are favorite options. Escape rooms and/or axe throwing are for teams who are more edgy (note: these options may not be applicable or appropriate for every team and their culture!).
6. Quarterly Booster Shots – Dedicating half a day or a full day to team development and/or learning. It could be undertaking an assessment together such as the Everything DiSC, or StrengthsFinder.
7. Key to making these valuable team practices, teams will want to consider the purpose and efficiency of each approach. Just because you do it, doesn’t mean it’s going well.
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What is the team finding valuable? What needs a change?

Best wishes,
Jennifer

This week’s Team Building Tip #205 in the series, gets you to think and be in discussion about the question “What team practices are supporting results?”.
Whether it’s a Monday morning huddle, a Thursday after work social event, or a mid-week lunch and learn, what are the activities (and meetings) which are helping the team get the results they need?

Regular communication in ways that work for the team, along with clarity around goals and objectives, helps team members align and understand how their work connects with each other. Team practices are especially important for virtual teams, particularly our “out of sight, out of mind” mindset. Virtual teams may want to be even more intentional in their focus on building in regular times to meet, socialize, connect and share information.

Think about what you are doing as a team.What’s working? What’s not?
What events are you holding to focus on results and goals? On relationships? On having fun?
 
Let us know what you are doing by using the comment link below.

Best wishes!
Jennifer

​Jennifer Britton
Potentials Realized | Effective Virtual Conversations |  Coaching Team Leaders  
We provide team and leadership development support through coaching, consulting and training services
Author of several books including the 2018 Coaching Business Builder Workbook and Planner & Effective Virtual Conversations (2017) 
Email: info@potentialsrealized.com
(416)996-8326

Welcome to October. As we start moving towards the end of the year, we are shifting our attention here at the Teams365 blog to Teamwork, an essential ingredient for success.
The first Monday Effective Virtual Conversations Tip of the month brings us to #64. View the past Effective Virtual Conversation tips here.
For the next three weeks I will be taking us into core essentials of Virtual Team Success. Today we are going to explore #1 of 3 – that of Knowing Your People.
Relationships play a key role in virtual teams, and it’s important to note that “out of sight should not mean out of mind”. Being proactive in building relationships with each team member, and between all team members is important for building overall team capacity.
As I wrote in Effective Virtual Conversations (page 343), when growing your team, consider:

1. What are the unique needs of each team member?
2. What do they need from you? What do you need from them? What do they need from each other?
3. What activities (in-person or virtual) will facilitate getting to know each other, connection and understanding the business of the team?

 
 
What are the activities you have planned this year for team development? A 2016 study from Culture Wizard found that only 22% of virtual teams had benefited from any team development.
 
For some ideas of what you might do with your team, take a look at the September Series on 10 Things to Do with Your Team.

Best wishes,
Jennifer