Teams365 Blog - Potentials Realized

#TEAMS365 #2064 – Weekly Round Up

8/25/2019

This week we’ve explored a number of different areas including:

Saturday’s Weekly Journaling Prompt #64, getting you to think about the 10 things you are grateful for.
Friday’s Flashback Friday: Productivity Tips to Amp Up Your Meetings
Thursday’s Team Building Tip asking you to think about what could benefit from more percolation.
Wednesday’s focus on Mentoring Questions you might use to help you select and support a mentoring conversation.
Tuesday’s focus on Five Virtual Meeting Pitfalls.
And Monday’s Effective Virtual Conversations tip focusing on what pre-work you want to assign.

Enjoy checking out this week’s posts and take note of what’s important for you to explore further this week, or next month?

Have a great Sunday!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2060 - Teamwork Foundations – Questions to Consider When Seeking Out a Mentor

8/21/2019

Mentoring is a very popular modality for development. It no longer is considered a one-way conversation with the senior person sharing all the knowledge. In fact, “reverse mentoring” has really taken root, with the more senior person often benefiting as much from the conversation as the more junior person.

In today’s post I wanted to share several questions to consider if you are seeking out a mentor yourself. These can help to gain clarity in terms of what you are looking for, and help you focus the conversations you are going to have.

Mentors serve a variety of roles in today’s workplace, including being able to share insights about the practicalities of business/industry based on their experience. They may also be able to shed light on “how things are really done”, giving you insights you might not normally hear about through other channels.
Just like any other business relationship, supervision or coaching, the mentoring partnership is dependent on a good match and fit. Take some time as you go to seek out a mentor to make sure they are going to be your best fit.
Questions to consider when seeking out a mentor

What is important for me to learn?
Where do I want to grow?
What am I looking for in a mentor?
What are the skills and experiences I hope the mentor will bring?
What can I bring to the mentoring relationship?
What time am I earmarking for this?
What are my goals?
What topics do I want to explore?
When/if things get tough, I will…

As you look to your responses to these questions, what do you notice?

Enjoy the conversations,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2013 - FlashBack Friday: Developing Your Team Through Mentoring, Coaching and Leadership

7/5/2019

One of the areas I spend a bulk of my time in is the area of mentoring. I thought it would be useful to return back to a post I shared back in July 2014 on the differences between mentoring and coaching. Both are key conversations to incorporate in organizations today. What are you doing to foster development in your teams?

Here’s Teams365 # 212:

In terms of the development of members of your team, mentors, coaches and leaders all play important roles in building capacity of the team, individually and collectively. You can view past posts about mentoring here and coaching here.

Mentoring is often an underutilized method of support in organizations today. Mentors provide the value of being able to provide tremendous insight into the culture of an organization, how to "practically" get things done, and also into networks and technical issues important for different roles. Along with my colleague, Susan Combs, we continue to hear from organizations that are interested in adding mentoring, but they don't know where to start to support their mentors and proteges/mentees. This summer we launched the Mentor RoadMap(TM) series of workbooks for mentors and proteges. Organizations who have gone through the initial beta tests have found the resources to be invaluable! Interested in learning more? Contact us to set up a conversation about how mentoring could benefit your organization.

Coaching also can play a key role in the development of the team - as individuals and also as the team itself. Research by the International Coach Federation has found that coaching has a number of productivity benefits, as well as other related areas. The 2009 Global Coaching Client survey found that:

Increased productivity measures include:

Improved work performance (70%)
Improved business management (61%)
Improved time management (57%)
Improved team effectiveness (51%)

Improved positivity measures include:

Increased self confidence (80%)
Increased relationships (73%)
Improved communication skills (72%)
Improved work life balance (67%)

We've focused on coaching skills for leaders here at the blog this month, and sometimes it can be useful to bring in an internal or external coach to work with your team. Contact us to learn more about what this could look like with your team.

At the same time, teams excel because of great leaders. This is the emphasis here at the Teams365 blog. Helping you as leaders, and aspiring leaders, become better at what you do - through new skills, refined approaches, new insights and self-awareness. In a few weeks we will be launching one of our first Teams365 Team Leader Foundation programs on Time Management. The first of more than a dozen training modules for team leaders. New modules will be offered monthly and I hope that you will join us in the coming months with a focus on your own development. Learning is online so you don't have to travel!

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1994: Sunday Round-up

6/16/2019

This Sunday I wanted us to take a look back at the week and what the blog posts were. Let’s take a look back at each one of this week’s posts:

Monday June 10 – 1987: Effective Virtual Conversations Tip #98: In Focus: MOOCs
Tuesday June 11 – 1988: Mid-Year - Feedback and Performance Check
Wednesday June 12 – 1989: Mentoring
Thursday June 13 – 1990: Team Building Tip 240
Friday June 14 – 1991: A Look at Listening and Questioning
Saturday June 15 – 1992: Weekly Journaling Prompt 53

What’s important to take a look at more in-depth?

Warm regards,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1989 – Mentoring

6/12/2019

At all stages of our careers, mentoring can be an invaluable approach. Learning from the wisdom and experience of others is priceless.

Mentors play a key role including:

Providing an alternative view of our industry/role/profession from what others might see, based on their own experience.
Acting as a sounding board as we work through different ideas.
Helping us understand and navigate the undercurrents of an organization and/or industry.

Formal mentors are usually different than our own bosses, which provides the advantage of an unbiased confidant.

What are the mentoring opportunities available to you?

When considering a mentor ask yourself:

What is the role I want the mentor to play?
What type of support am I looking for? (Sounding board, understanding undercurrents)
What are my goals for the mentoring experience?
What role(s) do I want the mentor to play?

Many formal mentoring programs will have application processes and sharing your responses around these areas can help not only with pairing you with a good fit, but also getting the most out of the limited time you have together.

Wishing you the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1987: PlanDoTrack In Focus: Listening Skills for Remote Team Members and Leaders

6/9/2019

It’s Sunday and time to borrow from the PlanDoTrack blog. Earlier this week I shared this week’s Effective Virtual Conversations tip around honing listening. I recently shared this blog post over at the PlanDoTrack site.

Here’s what I wrote about listening for Virtual and Remote Teams:

Last week I focused on the first of three coaching skills which can be important to equip all virtual and remote team members with. While these are often considered “coaching skills for leaders” in the virtual and remote environment, building this capacity in our virtual team can enhance productivity, peer support and results.

Last week I explored GOALS. This week let us look at listening.

Communication occurs in many channels in the virtual space – from conversations by phone, to texts, to email and IM (Instant Messaging).

Each one has its advantages and disadvantages.

Research shows that a significant portion of our understanding comes from tone, which is lost when we lean into digital channels of communication – text, email and IM. This can lead to a lot of misunderstandings, misinterpretations and lack of clarity.

Our listening can be heavily influenced by a number of factors:

Distractions (what we have on our plate, not reading things fully)
Our relationship with the sender (what do we know about their context, their intent, their focus and priorities)
Our understanding of the topic
Thinking about what we want to say, rather than listening for what is really being said

When we are able to meet for voice conversations, we may hear the tone, if we are listening for it. Adding on visual cues – like streaming for a meeting instead of just using the phone – can add additional layers on to the conversation. Being able to share our screen and work together real-time can also help us understand the full context.

What are the things that are helping and hindering your virtual conversations?
Are distractions getting in the way? How are you using all the tools you have available? What are you doing to increase your understanding of other’s context and priorities?

There are many more tools and ideas available for virtual teams in these various resources from me:

Part 3 of my 2017 book, Effective Virtual Conversations, focuses on virtual team development, meetings and communication.
Check out the posts related to Coaching Skills and Virtual and Remote Teams over at the Teams365 blog.

Let me know how I can support your virtual team development. From virtual retreat facilitation, to offering virtual team coaching services, we specialize in virtual team support.

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1985 - #FLASHBACKFRIDAY: Preparing For the Feedback Conversation

6/7/2019

This week’s flashback Friday takes us to preparing for the feedback conversation. When feedback is unplanned or unscheduled things can go awry. Even taking a few minutes on a regular basis to review your team members performance, can be a useful habit to get into. Providing feedback on a regular basis is a best practice of leadership today.

Check out Teams365 1252 Preparing for the Feedback Conversation. This is useful for both the person giving and the person receiving the feedback.

Here’s what I wrote in Teams365 #1252:
Today's post takes us to the realm of feedback, an area I often find myself working with teams around. The performance conversation should not be a one-off conversation. In fact, it should be an on-going dialogue (two-way) between staff and their leader.

Taking time to prepare for the feedback conversation is an essential step in the process, and it is often one that is overlooked. It's important to take some time to think about the performance conversation, rather than just winging it.

Some things to do when you are starting to prepare for any feedback conversation is:

Make sure that you have solid items to talk about. What are the facts? What is hearsay? What have you seen yourself? If you realize that you don't have a lot to share, this is a flag to make some changes so that next time you do.

What are the key goals which are important to discuss? Another challenge in the feedback conversation is that the team leader may be focusing on different things than the employee. What are the key goals which are important to discuss? Are these aligned?

How have you set the employee up for success in scheduling this meeting? Performance conversations should be a two-way process. What have you done to set the employee up for success? Have you asked them to consider any questions prior to meeting? Have you invited them to do a self-assessment? When was the last time the two of you sat down to explore performance issues? Nothing raised in an annual review should be a surprize.

Dedicate time and space for the performance conversation and preparation. Even though many of us feel we need to run from task to task, feedback and performance conversations should not be left as a low item priority. Make sure you are dedicating time and space for not only holding the performance conversation, but also preparing for it.

What other tips do you have for preparing for the performance conversation?

Enjoy the conversations!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1983 - Mid-year Systems Check

6/5/2019

Mid-year also beckons for a mid-year systems check. Are things working the way you would like them to?

If you are an entrepreneur, consider exploring the following:

Client data
Financial info – accounts receivable, cash flow projections, invoicing, accounts payable
Marketing
Strategy
Reporting

If you are a team member consider these things:

Reporting
Successes
Technology
1-1's
Budget requests
Peer meetings
Meetings with mentors
Meetings with partners

If you are a team leader, consider these things:

Feedback conversations
1-1 coaching conversations
Reporting
Team successes
Meeting with you boss
Meetings with your mentors

What are the activities you want to make sure you schedule?

Enjoy the conversations,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder

Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store. It's a great mid-year activity!

#TEAMS365 #1979 - Stepping into a New Month

6/1/2019

Welcome to June! What’s exciting about this month for you? What are your new goals?

As we step into a new month, I’m excited to be focusing on undertaking a mid-year review with you this month. We’ll be reconnecting with some of the core activities that help teams and organizations excel:

Team Tune Up
Systems Check
Feedback and Performance Check
Coaching and Mentoring
Streamlining Meetings
Presentations
Knowledge Management – Capturing Successes and Strategic Issues

It’s also an opportunity to take stock of the past month and look ahead to what you want to create in June. Before we go further, I hope that you will take a few minutes to explore these questions. Grab a pen and journal and let’s go. Given that we are stepping into the middle part of the year, what do you want to note about what you want to create by the end of the month? By the end of Q2?

Here are some questions to consider:

As you reflect on May, what have been your successes and accomplishments?
What are you most proud of?
What successes this month do you want to duplicate? What has been some of your key learning?
What key relationships have helped you so far this year? Which ones need more attention?
What has helped your successes? What has hindered?
What does your team need to be acknowledged for?

As you look to June, consider these questions:

What are your key priorities for June?
What are the key goals?
What are the major priorities?
What will you need to place attention on?
What changes do you want to make in June?
What resources do you want to tap into?
By the end of the month, which will be the middle of the year, what do you want to make sure you have completed?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #1971 – #FlashbackFriday: Mistakes Made By New & Experienced Virtual & Remote Team Leaders & Skills Needed In The Virtual Space

5/24/2019

This month’s theme is about teamwork in complexity. One of the more complex areas can be the virtual and remote space. Let’s look at mistakes made by new and experienced virtual and remote team leaders.

I also thought it would be interesting to reach back to a skill-based post as well. Here’s what I wrote about virtual and remote leadership skills:

Today we reach the W in the A-Z of Virtual and Remote Team Leadership. As virtual and remote team leaders, having a wealth of skills and experiences to draw on can be invaluable. Given the need to lead across distance and ever-changing contexts it can be useful to have a broad base of skills to draw up on. Many of us are Jacks or Jills of all trades. The ability to lead confidently in uncertainty and across issues we are often unfamiliar with is key. Our ability to empower our team members to take the lead and advise on issues is also critical.

Questions to Consider:

When you think of your skill base as a team leader, what broad skills do you bring really help you lead effectively?
What new skills would you like to add to the table?
What experiences add to your mix?
What new leadership experiences would help you round out your style?

https://www.potentialsrealized.com/teams-365-blog/teams365-850-virtual-and-remote-team-leadership-w-is-for

I also wanted to remind you of some of the more common mistakes new and experienced virtual and remote team leaders make:

Today’s post explores common mistakes virtual and remote team leaders can make. In this post we are going to look at five different ones.

Not enough 1-1's – As I have said many times, being out of sight is not the same as being out of mind. Not spending enough time in one-on-ones can be detrimental to the levels of trust team members feel, the connection they feel with others, which will have an impact on levels of engagement. What is an appropriate frequency of meeting time with team members? What does it look like – phone calls, video streaming, onsite visits, or bringing staff into the office regularly?
Not learning on your feet – Part of being an effective virtual and remote team leader is your ability to be shifting, learning and adapting. Given that there is much less levels of control and greater span, the ability to learn on your feet and expecting this rather than feeling you will have all the answers, can make a big difference with team members.
Not being clear with goals – Goals can be a little different with virtual and remote teams. Whether people are matrixed and reporting into different areas, or whether goals can become competitive, providing opportunities to be clear with goals is important.
Not helping people connect with the bigger picture – Because virtual and remote team members are working with different levels of autonomy and independently, helping team members connect with the bigger picture is essential. This could include helping them understand more about corporate and departmental goals, giving them more access to strategic or corporate plans, and making goals and achievements more visible. Making goals more visible might include making the reporting structures more shared and visually appealing, or mapping out team goals on a weekly basis or other.
Not providing team members with the necessary responsibility and authority – A final mistake virtual and remote team leaders can make is not providing the necessary responsibility and authority to their team members so they can make the decisions they need to autonomously.

https://www.potentialsrealized.com/teams-365-blog/teams365-1177-common-mistakes-made-by-virtual-and-remote-team-leaders

What can you do to avoid these common mistakes?

Pick up a copy of the entire A-Z series at the Potentials Realized Store here. It’s a downloadable ebook format for $19 US.

All the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.