As we move into 2020, it’s easy to get swept up into the “doing” of work right away. Before the year gets further ahead, take a few minutes to be sure that you get these items scheduled in…

#1 – Team Meetings – Make them consistent and regular. It’s likely that you won’t be able to have everyone at the table (or the screen). Make sure that you create shared team agreements of what team members need to do if they are not present for meetings.

#2 – Meetings with Your Boss – Have you scheduled in time with your direct line manager? Keeping visible and being in regular communication is essential in today’s workplace. Corporate priorities can change quickly as can your boss’ priorities. How often are the two of you meeting? What format are you using? What’s important for them to know?

#3 – One-on-ones with The Team – While group and team meetings are great, team members still need some 1-1 time. Be sure to schedule in some time with your team on a regular basis. Are you aiming for monthly 1-1 conversations? Quarterly deeper dives? Daily touchpoints? As a team talk about expectations and make agreements about who is responsible for scheduling and follow up.

#4 – Team Development Time – As I shared in yesterday’s Effective Virtual Conversations tip, team development time is critical and is often overlooked for virtual teams. Teams don’t just excel by osmosis! They need time to get to know each other, clarify how they are operating and focus in on what’s important.

#5 – Strategic Thinking Time — Are you leaving yourself enough time for reflection and thinking? Be sure to leave in enough time for strategic thinking. This can include creating, or revisiting your VISION, MISSION and MANDATE. Taking time to think strategically is important so that you have a clear big picture with a longer-term horizon. With things changing rapidly, the strategic horizon of 1, 3 or 5 years down the road can be invaluable in helping us keep moving, and not getting too set back by the small changes which can feel frenetic.

#6 — Time to Get Things Done — With meetings, communication and email taking a lot of time, what time are you leaving for yourself to get things done? For some professionals, it means coming into the office early to tackle key tasks for 30-60 minutes before others arrive. For others, it means booking a conference room and closing the door. Notice when you are most productive and when it’s important to get things done.

# 7 – Learning Time – What are your learning and development goals this year? Embracing ongoing learning has never been more important. What are the skills, processes and approaches which are going to help you do your best work? Note that learning can take many forms: including in-person programming, virtual learning as well as on-demand learning. Finally, peer learning (see #9) is another set of approaches.

#8 – Feedback Time – What feedback touchpoints are you building in throughout the year? Feedback in many organizations has moved to an ongoing cycle, and it can be important to make sure that it is happening regularly. Block off time in your schedule to get it done.

#9 – Peer Learning Time/Mentoring Time — What is the peer learning you want to undertake this year? Is it possible to do some job shadowing or pair with a peer partner throughout the year to compare notes, share resources and learn from each other?

In addition to peer learning, what about identifying a mentor in your organization or industry who can share their experience in order to help you understand “what’s below the waterline”?

#10 – Time Within Your Industry or Outside Your Regular Scope of Work — Finally, industry connections are key. Keeping current in your area of work may be as important, or more important, in the medium- and longer-term. What connection into professional associations are going to support you this year?

As you think about this year, what is going to support you best?

Best wishes, 
​Jennifer

It’s Sunday which means it’s time for another week in review. This year we’ve covered so many great topics here at the Teams365 blog from teams, to disruption, to the weekly series on Effective Virtual Conversations (Monday), Team Building Tips (Thursday) and Friday’s Flashback Friday.

If you missed some of the blog posts this week, take a look at:

• Monday’s Effective Virtual Conversations Remote Team Tip. Read it here.
  
• Tuesday’s 5 Ways to Jazz up your Conference Calls Next year. Read it here.
  
• Wednesday’s How to Leverage Coaching and Mentoring During 2020. Read it here.
  
• Thursday’s Team Building Tip – Pitfall Alert – Which also includes more than 20 pitfalls I found my team clients working around this year. Read i here.
  
• Friday’s Flashback Friday – Key Trends: Navigating Disruption. Read it here.
  
• Saturday’s Weekly Journaling Prompt – Today I am grateful for…. Read it here.
  

Best, 
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

2019 has been a year of disruption on many fronts. Professionals of all kinds are no longer being buffeted by their leaders from the winds of change. Learning how to navigate disruption has become an imperative for all professionals.

I thought it would be fitting to reach back to a post from this past June on Navigating Disruption to help you think about the focus you want to take in continuing to cultivate these skills and mindsets in your work – here we go with a revisit of Teams365 #2003.
 
Here’s what I wrote in that blog post from June 2019 – Key Trends: Navigating Disruption
​
Disruption is part of the landscape of many industries and workplaces today. Whether things are changing dramatically due to technology or geopolitical impacts, change is pervasive for many.

While we can’t change the pace of change, we can adjust our approaches to it.

What do we do to continue to be effective and positive in times of change?

Three practical things we can do are:

Cultivate curiosity – While many leaders would assert “easier said than done”, cultivating curiosity is important for today’s business landscape. Cultivating curiosity can be an important skill to develop in team members AND embed in the culture of an organization.

For more on cultivating curiosity, check out this earlier Teams365 blog post I wrote on Cultivating Curiosity Teams365 #1955 and what the research says Teams365 1961 – Encouraging Curiosity.

Be clear on the big picture goals – Adopting a 30,000 foot view on work, life and context can also be a valuable strategy for buffeting against the shocks of change. While the meta-view (big picture view) is not one that everyone adopts easily, seeing the big picture helps with the micro-shocks we can feel on a regular basis when things change. This is why it’s really important to continue communicating and meeting during times of change. Helping share the big picture so people don’t find themselves in the “Weeds”, cut off from what’s happening in the bigger picture is critical.

Become comfortable with knowing when things are “good enough” to let go, and that learning may always be needed. The embracement of “growth mindset” on the part of organizations in support of their staff is encouraging. When we come from what Carol Dweck has coined “growth mindset” it gives permission for experimentation, learning, and not quite being ready “yet”.

Disruption may mean that reverse mentoring (junior to more senior professionals) is just as important as traditional mentoring (senior to more junior professionals). It also provides us with an opportunity to pause and see how we are adjusting to change. Are we as “good at change” as we thought we were?

A reminder that last month I focused on Teamwork in Uncertainty:

Teams365 #1955- Teamwork in Uncertainty: Cultivating Curiosity. View it here.

Teams365 #1954 – Managing Uncertainty – Building Trust and Connection on Your Team Virtually. All workplaces can benefit from this topic – it is one of the #1 questions we receive here at Potentials Realized. Check out the post here.
 
Teams365 #1962:  Teamwork in Uncertainty: Empowering your Team with the Space to Experiment. Read it here.
 
Teams365 #1968: Teamwork in Uncertainty: Pivot . Read it here. 
 
Teams365 #1969: Teamwork in Uncertainty: Comfort with the Unknown: Read it here.

Enjoy!
​Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Conversations are at the heart of business success in any context or industry. Whether communication is happening face-to-face, by instant message, text or email, clarity in our communication is key. Checking assumptions and looping back to ensure that our message has been received as it was intended are also critical for success.

Two types of conversations which can be important for professionals of all kinds today – leaders, individual contributors and entrepreneurs – is having conversations with a coach and a mentor. Coaching and mentoring are in fact different modalities and each brings a different focus. Sometimes, the same person can wear the hat of coach and mentor, but often they are two different relationships we enter into.

Mentors play a critical role in helping us navigate the complexities and undercurrents of an industry, an organization or a role. Mentors help us understand the nuances of an industry/organization, often by sharing their experience. Typically, more seasoned that the person being mentored, they become a go-to for questions you may not be able to take to your boss. Research over the last decade and a half has shown that similar to team effectiveness, coaching and other relationships that trust and connection are key.

You might partner with a mentor to support your development in:

• Understanding what is needed to succeed in your role
• Understanding the undercurrents and politics of an organization or industry
• Getting a better sense of one person’s career transition
• Connecting in with important people, organizations and resources related to your work
• Expanding your network

Mentors typically will bring experience in your industry or with the role you are exploring. Their stories and experience serve as a springboard for your conversations.

Coaching is a separate modality and helps individuals gain clarity and awareness around their own capabilities. A coach in today’s business context is usually there to ask questions and prompt new insights via the questions and approaches they use. Coaching conversations are underpinned by the goals a person is working on, and usually focus on expanding awareness and action towards those key goals. While a coach may “once in a while” take off their coaching hat to slip on a “mentoring” or “training” hat in terms of suggesting a reading list, the role of the coach is a neutral one. The coach is invested in your own development and goals.

You might partner with a coach to help you:

• Gain further awareness of strengths, challenges and blind spots
• Create accountability around your most important goals
• Develop clarity around goals and next steps
• Understand the mindsets, belief systems, assumptions, and patterns you are embracing
• Have a regular pause point to stop, focus and strategize on what’s important in terms of your next steps

​As you consider your goals for the next year, what are the most important conversations to be undertaking? Is now the time to find a mentor, or a coach, or both?

Curious about either coaching or mentoring? We offer training and support in both areas. Reach out and set up a conversation today. 

Enjoy your conversations,
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Episode 2 of the Remote Pathways Podcast is now live! Join us as we exploer the pathways of those new to working remote, as well as the pathway of virtual team leaders. Listen in on your favorite podcast player or directly here.

Mentoring is one of the several learning and growth modalities which is getting more attention. No surprise, virtual mentoring is also getting more attention as well.
​
Key things to keep in mind when mentoring virtually:

• Just like an in-person meeting, keep to commitments. Watch for the slippery slope of cancellations. Like in person meetings, keep to time as well.
• Use technology to your advantage – Where possible, use streaming services so you can see each other. This helps to boost connection and avoid misunderstandings. approximately 55% of our message is conveyed by body language which is lost when we are only on the phone. Can you host your zoom calls on skype or zoom so you can see each other?
  
• Have an agenda, or an anchoring theme for the meeting. This can keep you on task and focus. Some common themes mentoring partners may want to explore are:
  • Work-life
  • Important pivot points
  • Networking and building relationships
  • Moving career forward
  • Trends in your industry
• Set some success criterion – What is the end result you are aiming for? What will make the meeting successful? 
• Build in feedback loops - Make sure you check in regularly around this.
• Make changes as you go- Plans for conversations should be fluid, and revisited regularly. Many mentoring conversations find that it's useful to have a focus or anchoring theme with each of their mentoring conversations. Given the pace of change today, it shouldn't be so fixed that conversations are no longer relevant. Discuss how you will be able to create an adjustable plan together.

Mentoring can be a critical part of any professional's development journey for employees and entrepreneurs. How can you incorporate it into your professional development?
 
Best wishes, 
​Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.
For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources. ​

This week we’ve explored a number of different areas including:

• Saturday’s Weekly Journaling Prompt #64, getting you to think about the 10 things you are grateful for.
• Friday’s Flashback Friday: Productivity Tips to Amp Up Your Meetings
• Thursday’s Team Building Tip asking you to think about what could benefit from more percolation.
• Wednesday’s focus on Mentoring Questions you might use to help you select and support a mentoring conversation.
• Tuesday’s focus on Five Virtual Meeting Pitfalls.
• And Monday’s Effective Virtual Conversations tip focusing on what pre-work you want to assign.

Enjoy checking out this week’s posts and take note of what’s important for you to explore further this week, or next month?

Have a great Sunday!
Jennifer

Mentoring is a very popular modality for development. It no longer is considered a one-way conversation with the senior person sharing all the knowledge. In fact, “reverse mentoring” has really taken root, with the more senior person often benefiting as much from the conversation as the more junior person.

In today’s post I wanted to share several questions to consider if you are seeking out a mentor yourself. These can help to gain clarity in terms of what you are looking for, and help you focus the conversations you are going to have.

Mentors serve a variety of roles in today’s workplace, including being able to share insights about the practicalities of business/industry based on their experience. They may also be able to shed light on “how things are really done”, giving you insights you might not normally hear about through other channels.
Just like any other business relationship, supervision or coaching, the mentoring partnership is dependent on a good match and fit. Take some time as you go to seek out a mentor to make sure they are going to be your best fit.
Questions to consider when seeking out a mentor

• What is important for me to learn?
• Where do I want to grow?
• What am I looking for in a mentor?
• What are the skills and experiences I hope the mentor will bring?
• What can I bring to the mentoring relationship?
• What time am I earmarking for this?
• What are my goals?
• What topics do I want to explore?
• When/if things get tough, I will…

 
As you look to your responses to these questions, what do you notice?

Enjoy the conversations,
Jennifer

One of the areas I spend a bulk of my time in is the area of mentoring. I thought it would be useful to return back to a post I shared back in July 2014 on the differences between mentoring and coaching. Both are key conversations to incorporate in organizations today. What are you doing to foster development in your teams?
​​
Here’s Teams365 # 212:
​
In terms of the development of members of your team, mentors, coaches and leaders all play important roles in building capacity of the team, individually and collectively. You can view past posts about mentoring here and coaching here.

Mentoring is often an underutilized method of support in organizations today. Mentors provide the value of being able to provide tremendous insight into the culture of an organization, how to "practically" get things done, and also into networks and technical issues important for different roles. Along with my colleague, Susan Combs, we continue to hear from organizations that are interested in adding mentoring, but they don't know where to start to support their mentors and proteges/mentees. This summer we launched the Mentor RoadMap(TM) series of workbooks for mentors and proteges. Organizations who have gone through the initial beta tests have found the resources to be invaluable! Interested in learning more? Contact us to set up a conversation about how mentoring could benefit your organization.

Coaching also can play a key role in the development of the team - as individuals and also as the team itself. Research by the International Coach Federation has found that coaching has a number of productivity benefits, as well as other related areas. The 2009 Global Coaching Client survey found that:

Increased productivity measures include:

• Improved work performance (70%)
• Improved business management (61%)
• Improved time management (57%)
• Improved team effectiveness (51%)

Improved positivity measures include:

• Increased self confidence (80%)
• Increased relationships (73%)
• Improved communication skills (72%)
• Improved work life balance (67%)

We've focused on coaching skills for leaders here at the blog this month, and sometimes it can be useful to bring in an internal or external coach to work with your team. Contact us to learn more about what this could look like with your team.

At the same time, teams excel because of great leaders. This is the emphasis here at the Teams365 blog. Helping you as leaders, and aspiring leaders, become better at what you do - through new skills, refined approaches, new insights and self-awareness. In a few weeks we will be launching one of our first Teams365 Team Leader Foundation programs on Time Management. The first of more than a dozen training modules for team leaders. New modules will be offered monthly and I hope that you will join us in the coming months with a focus on your own development. Learning is online so you don't have to travel!


Best wishes,
Jennifer

This Sunday I wanted us to take a look back at the week and what the blog posts were. Let’s take a look back at each one of this week’s posts:
​
Monday June 10 – 1987: Effective Virtual Conversations Tip #98: In Focus: MOOCs
Tuesday June 11 – 1988: Mid-Year - Feedback and Performance Check
Wednesday June 12 – 1989: Mentoring
Thursday June 13 – 1990: Team Building Tip 240
Friday June 14 – 1991: A Look at Listening and Questioning
Saturday June 15 – 1992: Weekly Journaling Prompt 53
 
What’s important to take a look at more in-depth?

Warm regards,
Jennifer

At all stages of our careers, mentoring can be an invaluable approach. Learning from the wisdom and experience of others is priceless.

Mentors play a key role including:

• Providing an alternative view of our industry/role/profession from what others might see, based on their own experience.
• Acting as a sounding board as we work through different ideas.
• Helping us understand and navigate the undercurrents of an organization and/or industry.

Formal mentors are usually different than our own bosses, which provides the advantage of an unbiased confidant.

What are the mentoring opportunities available to you?

When considering a mentor ask yourself:

• What is the role I want the mentor to play?
• What type of support am I looking for? (Sounding board, understanding undercurrents)
• What are my goals for the mentoring experience?
• What role(s) do I want the mentor to play?

Many formal mentoring programs will have application processes and sharing your responses around these areas can help not only with pairing you with a good fit, but also getting the most out of the limited time you have together. 

Wishing you the best,
Jennifer

Jennifer Britton – Potentials Realized 
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder 
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.