Teams365 Blog - POTENTIALS REALIZED

Teams365 #3009 - Week in Review

3/27/2022

That’s a wrap for Chapter 13 and our focus on feedback and performance conversations in the virtual, remote, and hybrid world. This past week we explored the following:

Saturday’s Wrap-up with Chapter 13 of Reconnecting Workspaces

Friday’s Flashback The REVET Model™ of Preparing for Feedback Conversations

Thursday’s Six Teamwork Questions Around Feedback From Reconnecting Workspaces

Wednesday’s Brain Tip from Chapter 13 of Reconnecting Workspaces: How Does Feedback Trigger Us?

Tuesday’s The Six Layers of Connection in a Hybrid Work Environment

Monday’s Kick off for the Week with a Spring Start

Best wishes,
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #3008 - That’s a Wrap with Chapter 13 of Reconnecting Workspaces

3/26/2022

And just like that, another three-week cycle of Reconnecting Workspaces focus is complete. Over the last three weeks, we took a look at Chapter 13 of Reconnecting Workspaces which focuses on feedback and performance conversations in the virtual, remote, and hybrid world. What has been your biggest learning and insights from this series?

Be sure to check out some of these posts from the last three weeks:

Preparing for Feedback – the REVET Model

10 Questions to ask in a hybrid workspace

Gearing up for back to office work – part 1

Gearing up for back to office work – part 2

Neuroscience: How does feedback trigger us?

Planning for Spring

Enjoy,
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #3007- The REVET Model™ of Preparing for Feedback Conversations

3/25/2022

In a physical or virtual environment, particularly one which is hybrid, it’s critical that we prepare for feedback conversations, and don’t just wing it. Feedback conversations in the remote and hybrid space are the focus of Chapter 13 of my book, Reconnecting Workspaces: Pathways to Thrive in the Virtual, Remote and Hybrid World.

I first started writing about providing feedback in the remote space back in 2017 with the publication of Effective Virtual Conversations.

The REVET model to feedback preparation™ is one I have shared many times with the teams that I have worked with over the last 18 years, as well as expanded upon in my writing.

Here’s what I shared about the REVET model back in 2020 as many people were starting to embark on their first round of feedback in the virtual space. Given that things are more complex in the hybrid world, it warrants a focus again:
This week’s Effective Virtual Conversations tip, which you can usually find under the hashtag #letstalkvirtual, is all about Team Feedback. With many teams opting to stay Working From Home for the foreseeable future, team feedback is an important loop to help teams excel.

What are the processes you have in place to keep team feedback moving?

We know that feedback is best when it’s specific (detailed about what the person did well or not well, behaviorally – via things that we can see or tangible outputs). Feedback is best when it’s regular, and as close to the event as possible. The longer between feedback and activity, the less valuable it is.

Feedback can be useful when we receive it from those around us – our bosses, our peers, and those we interface with on projects, or stakeholders. Who are you receiving feedback from?

For many years I have written about, and talked about, the REVET™ model of feedback. We want to make sure that feedback is:

R – What are the roles the person inhabits; what projects are they involved with? What are their goals?
- Considering these questions helps us to make sure that feedback is relevant for the person.
E – Reflect on performance expectations
- What have been the expectations set about performance? What are the key issues they are focusing on, and most likely value feedback around?
V - What do they value?
- Some people value feedback delivered frequently and off the cuff. Other team members may prefer to have feedback offered in a structured fashion, or by writing, with sometime between receiving the feedback and then having the performance conversation.
E – Specific examples. Providing specific examples is absolutely essential for an effective performance conversation.
- Always make sure you have specific examples which you have personally witnessed. If not, you may not be the person to provide feedback in that manner. You could facilitate the discussion with the person and those who see them every day 1-1.
T – Timing. What is the most appropriate time for the conversation? Is it mid-morning? Evening? Lunchtime conversation?

(Copyright 2020 – Jennifer Britton, VRTWL)

If you have a copy of Effective Virtual Conversations, you’ll also want to check out what I write about Appreciations and Acknowledgements on pages 257 – 258. It’s important to take time to pause and share appreciation with each other. This serves to boost trust, and connection, across the team. I recently have included this activity in my latest mini-course for teams – the Remote Team Builders. You can find it here.

What are the things you are doing to create a team feedback loop?

Enjoy the conversations,
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #3006 - Six Teamwork Questions Around Feedback From Reconnecting Workspaces

3/24/2022

Here are six questions to consider as you as a team sit down to discuss feedback and what’s important about getting the results and relationships you need in order to be successful in the virtual, remote and hybrid space:

SIX TEAMWORK QUESTIONS: DIFFICULT CONVERSATIONS

1. What’s very important about this conversation?
2. What makes it difficult?
3. What are the different perspectives at play?
4. What is the common ground between the parties?
5. What outcome do we want?
6. What’s important to consider about the other person/perspectives?

Excerpt from Chapter 13 – Reconnecting Workspaces – page 254, © Jennifer Britton, All Rights Reserved.

Enjoy the conversation!
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #3005 - Brain Tip From Chapter 13 of Reconnecting Workspaces: How Does Feedback Trigger Us?

3/23/2022

Chapter 13 of Reconnecting Workspaces focuses on feedback and other performance conversations. Today’s post is an excerpt from Chapter 13, shedding light on some of the neuroscience behind the feedback. Here’s what I wrote in Reconnecting Workspaces,
“Feedback is received by everyone in different ways. Feedback has the potential to significantly impact us and will be seen through the lens of how we see the world. One interesting model to explore is David Rock’s SCARF model.

Consider how feedback triggers us in terms of our own needs as it relates to:
• Status
• Certainty
• Autonomy
• Relatedness
• Fairness

What do you notice about how you give feedback? Is it specific, short, in the moment? Does it need to be integrated with other conversations? What can you do to create regular and ongoing conversation touch points?

Focus feedback on the most important items. Ask yourself, what’s urgent and important? What’s the priority?

As you go to prepare for feedback, ask yourself,
• When are we having the feedback conversation?
• Are we both clear on the purpose of feedback?
• What will create a good environment for the feedback conversation?
• What feedback is considered valuable by the employee around feedback?
• As the leader, what feedback is important for me to provide?
• What specific examples do I have to share?
• What can I do to remember to follow up?”

If you have not taken a look at my own model around preparing for feedback, the REVET model, which I originally shared in Reconnecting Workspaces, keep your eyes open for it on Friday in the Flashback post here at the Teams365 blog.

Enjoy!
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #3004 - The Six Layers of Connection in a Hybrid Work Environment

3/22/2022

Last year when I released my latest body of work, Reconnecting Workspaces: Pathways to Thrive in the Virtual, Remote and Hybrid World, many asked me why I would cover hybrid work arrangements in addition to all remote or virtual.

Today’s workspace has demonstrated to all of us how flexible working arrangements are becoming part of the way people want to work. Whether it’s due to flexibility or for health reasons, supporting members of your team.

Enjoy the conversation,
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #3003 - Kicking Off the Week With a Spring Start

3/21/2022

Happy Monday and happy first day of spring. While many mark the end of the quarter with a reflective pause, I love to note the end of one season and the start of another. As we step into the spring of the year (or fall, depending on where you are), today is an opportunity to take stock of the last three months and plan for the three months ahead. I hope you will join me in marking today with 5-10 minutes of time to reflect on where you are, right now:

As you think about the season that is just finishing:
What were your major achievements?
What was your biggest learning?
What goals did you complete?
What projects are still in process?
On a 1-10, what’s important to note?
Which relationships were valuable and important for you?
What habits or routines supported your success?

As you think about the season ahead,
What are the top 3 goals you want to complete?
What habits and routines do you want to continue?
What is important to note about your focus?
What’s going to help you keep motivated?
What are you going to do to celebrate your achievements as you go?

Enjoy your reflection!
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #2995 - Week in Review

3/13/2022

And that’s a wrap for another week! This week we jumped into Chapter 13 of Reconnecting Workspaces and explored the following:

Saturday's Weekly Journaling Prompt – Where do you need to renew?

Friday’s Team Tool Around Feedback

Thursday’s Remote and Hybrid Work Myth

Wednesday’s Principles for Hybrid Leadership

Tuesday’s Making things Visible

Monday’s Chapter 13 – Performance Management and Feedback in the Remote and Hybrid Space

What’s important about performance management for you right now?

Enjoy the rest of your weekend,
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #2994 - Weekly Journaling Prompt 182: Where Do I Need To Renew

3/12/2022

It’s Saturday which means that it’s time for another Weekly Journaling Prompt. This week’s journaling prompts you to consider the question “Where do I need to renew?.”

This coming week we’ll be stepping into the annual spring break for my son’s school, and it’s an opportunity to take the pace down for a few days.

Where do you need to renew?
What do you find renewing?
What do you yearn to do?

Enjoy the reflection!
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

Teams365 #2993 - Team Tool: Visuals For Difficult Conversations

3/11/2022

Teams in the remote and hybrid world are supported by visuals in the remote space.
Here’s a short exercise to start working around difficult conversations:
Preparation needed: Create a slide with a range of photos or icons people can select from.
Time needed: 20 to 45 minutes (depending on team size)
Instructions: Show the slide with icons/images people can select from. An example I have used is this photo which I purchased from Adobe Stock191

Round #1: Ask people to share (hearing from each person at a time), which photo or icon did they select? What does that represent for them around difficult or courageous conversations?

After you have heard from everyone, ask, “What have you learned about others in hearing about their selection?” Note this down for yourself. Invite people to share if they would like.

Round #2: Ask people to select another icon which represents the stance/approach they would like to take going forward. Again, have them share which icon they selected, and have them share one practical thing they will do/have conversation around.

This is a high-trust exercise and it takes time to have the conversation. Ensure that you allocate enough time, and invite people to share at the level they feel comfortable.

In closing, consider courageous conversations in your team. What are they? What does the team need to have these more regularly? What frameworks are you using as a team to create a common language and approach?

Enjoy!
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.