It’s the start of another week and this week’s Effective Virtual Conversations Tip #152 is all about PAUSE. Where could you benefit from taking a bit more of a pause – figuratively and literally?

One of the challenges professionals have faced this year has been the lack of pause in their work. For many, shifting to the virtual and remote space involved a tsunami of flurry. For those of us who already worked in the remote space it also meant a flurry of people using the same technologies and often access points we do.

Many have complained about Zoom fatigue and how exhausting virtual calls can be. One reason may be that leaders of calls don’t always leave in a pause during their calls. Consider how you might incorporate one of these pauses in an upcoming call –

• Giving people 2 minutes to capture and schedule their next steps after a call
• Providing group members with the opportunity to pause and have a 5-10-minute conversation with others
• Providing people with a quick opener or energizer at the start of the call, geared to get them thinking about what their own connection is to the issue. Note, this will likely lead to a better call quality overall!
• Having a short co-working session with colleagues to boost focus and attention

What else might you be able to do to boost your time in having a pause?

Best wishes, 
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326

Check out our Digital Resources to support you in your work and conversations 
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Welcome back to this week’s Week in Review. It’s been a full week here at the Teams365 blog.

Some of the posts we’ve explored this week are:

• Saturday’s Weekly Journaling Prompt on LEARN
• Friday’s Flashback posts on Virtual Co-Working
• Thursday’s Team Building Question around “What do you want to practice?”
• Wednesday’s focus on Better Virtual Meetings
• Tuesday’s post on 5 Types of Team Meetings to Focus On - Virtually
• Monday’s Effective Virtual Conversations tip around “What’s Going to Make it Memorable?”

Enjoy your reflection!

Have a great rest of the weekend,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

What co-working have you been undertaking virtually in the last few weeks? While remote work can feel isolating, it’s valuable to create windows where we do get to work with others.

For today’s Flashback Friday post, I thought it would be useful to revisit this past post – Teams365 1729 – focusing on creating co-working opportunities:

As we move into fall, it can be very useful for teams to continue to put attention around getting things done WHILE connecting. A favorite activity I continue to facilitate is GET IT DONE afternoons, which really become Virtual Co-Working Sessions. They are a derivative of the virtual retreats I have been offering for teams, business owners and leaders since 2007. 

Virtual co-working sessions may range from one-hour sprints, to four-hour blocks to full day sessions.

Three considerations to making a virtual co-working session work include the following:

1. A platform where you can all meet, see each other and converse for periods of time.

• Streaming is often best, however, others may appreciate the ability to take their work on the road and call in at a time.

2. Focus – collectively and individually. Consider these questions:

• What’s bringing you together today?
• What’s the focus – is it to do something collectively or individually?
• What outcomes do you want?
• How do you want to break it down – meeting every hour for check ins? Meeting more frequently?

3. Scheduled Checkpoints - A way to share and keep the momentum going throughout the day. I have found that virtual group and team sessions have been the seeds for some amazing new ideas and cross-pollination. Be sure to build in blocks where people are not only checking in around what they are doing, but also consider the value of building in some time for sharing of learning or insights.

Looking for inspiration on what you might do in a virtual co-working session? Consider these ideas – they are all real programs I have facilitated over the years:

• One-hour virtual sprints for planning on the team or individual level
• 30-minute brainstorming/innovation sessions geared to create new product and or service ideas
• Four-hour Get it Done sessions where groups of solopreneurs connect virtually to take focused action once a month on things on their list. Check ins are once an hour.
• Four to eight-hour Virtual Retreats, where each hour has a dedicated focus and theme to explore and/take action on. For example, an hour dedicated to creating a business plan, an hour to marketing approaches, an hour for project work).

Looking for a facilitator to host your next virtual co-working session? Contact me to learn more about this service I offer. 

Read the post here.

Best,
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

As remote work moves into month four for many teams, this is now the new way of doing things. Many companies, Twitter, Shopify, Facebook and others have indicated that remote work is going to be the forever way of doing things.
We’re also stepping into a new month, and at this point in time it can be useful to be strategic around boosting your team capability. As you step into this new month think about how many meetings you want to have and what type. While meeting fatigue is a real thing, it’s important to keep conversations going. What are the conversations you want to have?

Consider these five types of team meetings:

• Status Meetings: Regular status updates are key to keeping a team aligned. In former days, reports would be circulated through the team. Today, online dashboards like Asana and Monday.com provide an opportunity for team members to keep things visible, projects moving and be continuously updated by those who may be working in different locations.
• Planning Meetings: Planning is key for success in the remote space. What type of planning are you engaging with? Consider both immediate, medium and long term planning? Given our virtual nature, what’s going to keep this visible? What’s going to be help people focus?
• Team Development Meetings: Understanding team capability and who is who on each team is critical for success. Team development meetings might be focused on rolling out:
  • A remote team day focused on incorporating one of the many assessments we offer including StrengthsFinder 2.0, or Agile EQ. Remote Team Days also help teams clarify working processes and accountabilities, as well as helps team understand and assess along the core elements of remote teamwork. Contact us to discuss your needs for a remote team session. Our sessions are offered as 2 hour, half day and full day sessions – and yes, we can do a full day online! We specialize in Everything DiSC, Agile EQ, StrengthsFinder, Strengths-based leadership.
• Creation Meetings: Creation meetings focus in on creating something real time. Sprints and hacks live in this space. Whether you are building tools and processes over a condensed time like one week, or have a special project dedicated each month, creation meetings help to focus on innovation and design.
• Social Meetings: The quarantine became the part of many person’s lexicon in recent months, and while many teams used to head out for an after work social time, what could social look like for you? Might a trip to a virtual escape room promote some team development time? Note, my son recently hosted his 15th birthday online at a virtual escape room – they had a blast.

What are the types of meetings which you want to incorporate this month?

Best wishes,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

Happy June and welcome back to another Monday Effective Virtual Conversations tip. This week we are at tip 148. The focus is this week is “What’s going to make your next virtual call memorable?” With people moving from back-to-back zoom calls, signaling that your call is going to be different is just as important as making your call different.

In my May 2020 Effective Virtual Conversations newsletter I cover five different ways to signal that your call is going to be different….

Here’s what I wrote:
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With many in the virtual space becoming "zoom fatigued" and burnt out from virtual calls, it's never been more important for you to distinguish yourself as a masterful virtual facilitator, one who is cultivating dialogue, connection and providing the best experience for all involved.
 
With cynicism becoming more common place as some step into meetings, this month's call covers four things you can do quickly to signal that this just isn't "any zoom call”:
 
#1 - Talk about what people can expect in terms of process and interaction.
At the heart of setting the stage for a "different call" is creating clear expectations. Let people know what they can expect and how your call is going to be different. If it's going to be interactive, co-design agreements. Let people know what they can expect and how they may be able to pass if they don't have anything to add.
 
#2 - Connect people right away with their WIIFM. Connecting people early on with "What's in it for me?" boosts engagement and connectivity. If we don't see a connection with a topic, it's more likely that we will be unfocused or disengaged. Easy ways to connect people are to ask - What's your connection with this topic? or Who here ____ (fill in the blank)?
 
#3 - Make the start of the call different. Switch up the start. Consider incorporating video? Story? Breakout?
 
#4 - Make it visually rich. Icons are a favorite go-to for me, as is converting shorter blog posts into video. I often use Lumen5 to quickly convert content over. What content do you have that can get repurposed quickly?
 
#5 - Think about the right tool, for the right platform. What's the right tool for the right platform?
 
Check out the entire May EVC newsletter here.

Best wishes,
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. ​

Thanks for joining me this week. We’ve looked at the following posts this week:

• Saturday’s Weekly Journaling Prompt of What do you want to pass on…
• Friday’s Flashback Friday post which took a look at 5 past posts including Teams365 #2051 – Minimizing Digital Distractions, Teams365 #1730 – Virtual Meeting Wrap up Tools and Processes, Teams365 #1855 – Engage Groups Regularly with Some of the Virtual Engagement Techniques, Teams365 #2149 – Creating More Memorable Virtual Calls, and Teams365 #1035 – Create a Pause Point in Your Virtual Calls
• Thursday’s post on Creating Alignment as a Team
• Wednesday’s focus on Virtual Meetings – Keeping Them on Track
• Tuesday's focus on 3 ways to create more engagement in your Zoom calls
• Monday’s Effective Virtual Conversations tip #139 – What does your virtual team need?

Have a great rest of the weekend!
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder

Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program

Contact us to discuss how we can support you and your teams and organization with remote work.

Check out upcoming virtual programs on our calendar
​
PDF copies of PlanDoTrack now available! Get yours here. 

I’ve recently started doing a daily tip on LinkedIn sharing a past Effective Virtual Conversations tip, OR a past Teams365 blog post.

Here are 5 posts you will want to check out:

1. Teams365 #2051 – Minimizing Digital Distractions: How is your focus being impacted in the virtual space? Check out this blog post for select tips on how to minimize some of the more common digital distractions.
2. Teams365 #1730 – Virtual Meeting Wrap up Tools and Processes: When we hang up on a virtual call it’s likely we are moving to a next one. What’s going to ensure that you wrap up and move on?
3. Teams365 #1855 – Engage Groups Regularly with Some of the Virtual Engagement Techniques I shared earlier this week on Tuesday in Teams365 2291.
4. Teams365 #2149 – Creating More Memorable Virtual Calls. This post provides some key focus areas for creating more memorable calls.
5. Teams365 #1035 – Create a Pause Point in Your Virtual Calls – Silence is often missing in the virtual space. What micro-pauses are you creating for people to stop and think during your calls?

All the best,
​Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program
Contact us to discuss how we can support you and your teams and organization with remote work.
Check out upcoming virtual programs on our calendar
​

Just like in the in-person realm, meetings can quickly become a huge time element. Just like most things in the virtual space – communication, teamwork – both the good and the bad get augmented.

In hosting virtual meetings, keeping them on track is critical for success. In order to do this, consider going back to the basics:

1. What’s the purpose of the meeting? Is it to inform? Create something together? Check in and share information? Be clear on what the purpose is. Use this to create an agenda.
2. What preparation is needed? Be explicit about what people need to do BEFORE the call. Is there something they need to read? Review? Prepare and send?
3. How long is the meeting for? Start and end on time. Thinking that everyone needs to be there before you start is likely a waste of precious time.
4. What’s on the agenda? See #1 – Be sure to stick with the agenda and learn from past experience in terms of how much time is needed.
5. What are next steps? Be explicit about what’s been agreed to and who is responsible. You may have one person tasked with noting these next steps as you go so they can summarize at the end of the meeting. Provide people 30-60 seconds (or more) during the call to write it down and schedule it in.
6. What follow up is required? Once again, be clear about next step – WHO, WHEN, HOW….
7. What learning can you apply to your next meeting? With business pressures today, no one has time for ineffective meetings. Note things that are working, note things that aren’t and stop doing them! As more people become familiar and confident with these tech tools, it will be easier to iterate and share best practices.

I explore more meeting tips in Chapter 9 of Effective Virtual Conversations. What are your next steps around meetings this week?

Be sure to download a bookmark for you and your team to share from Effective Virtual Conversations.com. 

Enjoy your conversations!
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program
Contact us to discuss how we can support you and your teams and organization with remote work.
Check out upcoming virtual programs on our calendar
​

As a virtual business providing coaching and learning services to teams, organizations and individuals around the world, I’ve was an early adopter of Zoom almost five years ago. What I’ve learned from leading tens of thousands of hours of conversations on Zoom is that people want to have a conversation, not be talked at. This means that we need to learn how to use our virtual platforms more interactively.

Having worked in learning and leadership for many decades now, and having led teams globally, being ahead of the curve to figure out innovative ways we could “keep the conversation” rolling across teams, programs and countries has always had a very business focused end for me.

Today’s blog post goes behind the curtain to share three ways you might consider leveraging Zoom (or any other platforms you are using) to keep the conversation going. I write more about these in chapters 1, 2, 6 and 7 of Effective Virtual Conversations.

1. Consider using annotation. In annotation, there is a whole suite of tools for people to “pick up and use” – to mark on the screen, to share their insights via text, drawing and stamping. For larger groups this can be an important way to get the conversations flowing.

What might you do to leverage annotation?

2. Use breakouts. Just as the name suggestions – breakouts help us move from a larger group to sets of smaller groups. Anecdotally, the larger a group becomes the more apt people are to become a “social loafer” and let others do the work. As group size grows, it’s also more likely that people will feel less comfortable with connecting and sharing their insights. Just as you might ask people to turn to their neighbor and have a conversation, virtual breakouts allow you to do this as well.

Breakouts are powerful at any time, particularly when group members want to know more about each other.

What might you do to leverage the power of breakouts?

3. Incorporate polls. Polls are built into most virtual platforms or you can leverage lots of other polling software like Mentimeter or Kahoot. Also great for larger groups, polls help you take a temperature of the room, seeing what is important for the group that you are working with. Polls are much easier to track on a meta-level for super-large groups. You’ll find that in larger groups chat flows too fast to really follow at a granular detail.

Polls often, but not always, need to be created prior to the event although some will let you create in the moment. This is also where a producer or co-facilitator can be useful to have on board and work with.

What might you do to incorporate a poll into your upcoming session?

Curious about what these interactive tools look like in action? Check out the Virtual Lunch and Learn Calls I hosted in March to provide some immediate complimentary support to the wider community.

Curious about how to do this? Join me for an upcoming one-day Virtual Facilitation Essentials program. It’s a primer in the skills required to lead exceptional virtual calls. Learn more about this program and find out when our next program is here. 

Wishing you all the best,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
Phone (416)996-8326

Get your Q2 planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon, or join me for the Virtual Facilitation Essentials program
Contact us to discuss how we can support you and your teams and organization with remote work.
Check out upcoming virtual programs on our calendar
​

Clear, and effective, communication is at the heart of any great virtual work. Whether we are communicating with our colleagues, our boss or stakeholders/customers, we want to be sure that we are clearly communicating what’s important.

In the remote and virtual space, communication takes many forms – from instant messages, to texts, to email. In these instances, we lose a lot of the tone that helps us pick up on cues about communication. Phone is also another important channel not to forget, as it does provide for the layer of TONE to be heard.

The best channel to incorporate for your work may be streaming – whether you come together on a Zoom call or a Skype call. This can provide the rich, visual cues that help us get a total picture of the person we are speaking with.

Effective virtual communication also involves another layer of effectiveness and that includes checking in that our message has been received as it was intended. What are you noticing about how your messages are being understood? Today’s Effective Virtual Conversations Tip is about COMMUNICATE, COMMUNICATE, COMMUNICATE to reflect that important messages will need to be reinforced in different ways. If there is something important which needs to be shared, how do we ensure that we speak it, reinforce it with a written message, and maybe reach out for a one-on-one conversation?

Another channel available to us is also using images to anchor in the ideas we want to communicate. What are the icons and images which will support the conversation? What can you do to support the reinforcement of the messages you want to share?

As you think about your conversations this week, what’s important to reinforce?

Enjoy your conversations!
Jennifer