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Teams365 Blog

Daily tips, tools and blog posts for leaders and their teams. Daily posts since January 2014. The Teams365 blog is brought to you by Jennifer Britton, founder of Potentials Realized, and author of Effective Group Coaching and From One to Many: Best Practices for Team and Group Coaching.

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Teams 365 #3553: How to Use AI in Service to Your Business Development

9/26/2023

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Artificial Intelligence (AI) has become a transformative force across industries, including business development. Leveraging AI can enhance your business growth by providing insights, automating tasks, and improving customer experiences. Here's how you can effectively use AI in service to your business development:

1. Data Analysis and Insights:
AI-powered analytics tools can process vast amounts of data in real-time, allowing you to gain valuable insights into market trends, customer behavior, and competitors. These insights enable data-driven decision-making and help you refine your business development strategies.

2. Lead Generation and Qualification:
AI-driven lead generation tools can identify potential customers by analyzing data from various sources. Furthermore, AI can qualify leads by assessing their likelihood to convert, enabling you to focus your efforts on high-potential prospects and streamline your sales process.

3. Personalized Marketing:
AI algorithms can analyze customer preferences and behavior to deliver highly personalized marketing campaigns. By tailoring your messaging and offers to individual customer needs, you can increase engagement and conversion rates.

4. Chatbots and Customer Support:
Implementing AI-driven chatbots on your website or messaging platforms can enhance customer support and lead nurturing. Chatbots can answer common inquiries, schedule appointments, and provide instant assistance, improving the overall customer experience.

5. Sales Forecasting:
AI algorithms can predict future sales trends and demand patterns based on historical data. This helps you allocate resources effectively, optimize inventory management, and make informed decisions regarding product development and marketing strategies.

6. Automation of Routine Tasks:
AI can automate time-consuming and repetitive tasks, such as data entry, email marketing, and appointment scheduling. This frees up your team's time to focus on strategic business development activities.

7. Natural Language Processing (NLP):
NLP technology allows AI to understand and analyze human language. It can be applied to analyze customer feedback, social media mentions, and reviews, providing valuable insights into customer sentiment and areas for improvement.

8. Competitive Analysis:
AI-powered tools can continuously monitor your competitors' online presence, pricing strategies, and product offerings. This information can help you stay ahead in the market and adjust your business development strategies accordingly.

9. Predictive Analytics:
AI can identify patterns and correlations in your data to make predictions about future business trends and customer behavior. This can be invaluable for proactive decision-making and seizing opportunities as they arise.

Incorporating AI into your business development strategy can drive growth, improve efficiency, and enhance customer satisfaction. By harnessing the power of AI, you can gain a competitive edge in today's fast-paced business landscape and position your company for long-term success.
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
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Phone: (416)996-8326

​Reach out to book a conversation regarding how your team can benefit from the Everything DiSC. Send an email to Jennifer  OR book a call

Check out my TEDx talk on Coaching Teams Through Chaos and the Six Factors™ 

Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
​​​​
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TEAMS365 #2534 - Stand Out Virtually Principle #4– Strong Hand on Process

12/7/2020

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Welcome back to another Stand Out Virtually Principle – Strong Hand on Process.  Key to remote work success is having a “Strong Hand on Process” or in others’ words, being very clear around elements such as:
  • Expectations
  • Agreement
  • Purpose
  • Clarity
  • Focus

​What else would you add?

Enjoy!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2521 – Remote Working Mindset: Remote Pathways Podcast

11/24/2020

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A few weeks ago, at the Remote Pathways podcast we released Episode 24 - Mindsets for Remote Work, with our special guest, Jennifer Grote.

Be sure to check out the podcast on your favorite player or here.

Why is mindset important? In today’s complex, and ever-changing context mindset is critical. It’s important to be intentional with what we want to create in our work.

Enjoy!
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2515 - Celebrating our first season of the Remote Pathways podcast

11/18/2020

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Next week signals of our first year of the Remote Pathways podcast. When my co-host Michelle Mullins and I started this journey a year ago of exploring the people, pathways and processes to remote work, we would have had no idea how the year would be placing such an emphasis on remote wok.

We’ve released 24 great episodes exploring the terrain of the remote workspace. From entrepreneurial pursuits to project managers, sales professionals, to virtual facilitators, the landscape of remote work is vast. We have also focused on helping people explore some of the key areas that help people thrive, for example, our episodes with:
  • Theresa McCleod and the Enneagram – Episode 14 
  • Conflict Management and our guest Gayle Oudeh – Episode 13 
  • Kristin Winkle-Beck and her discussion with us around Pivoting to Virtual
  • Or Jennifer’ Grote’s presentations on Strengths (episode 10) or Wellness in the Remote Space (episode 24)

Check out some of my other favorite episodes:
  • Remote Working Myths – Episode 19 
  • Every Remote Professional is a Leader and Needs Leadership Skills – Episode 17 
 
We are looking forward to having you join us for season 2!
Enjoy your conversations,
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2513 Stand Out Virtually Principle #1 – Be consistent

11/16/2020

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Welcome back to another Monday post focusing on having great virtual conversations. For the last 175 weeks I’ve been sharing an Effective Virtual Conversations tip. As some of you know, earlier this year I started bringing a new micro-brand out into the world entitled Stand out Virtually. Back in the summer I started hosting a series of 5 Day Challenges around the SOV Brand.

I’ll be switching attention to this micro-brand on some of our Monday blog posts, stating with principle #1 which will be no surprize to those who have followed my writing – Be Consistent.

Consistency is key in the remote space. With so much noise and focus, being able to stand out virtually is a critical part of the digital conversation.

In marketing, we used to talk about the 7- 11 rule, where it would take 7 - 11 touchpoints for someone to start to notice something. In recent months, I’ve heard this number jump to 15 - 30 touchpoints.

What does being consistent mean for you?

Within the virtual space this could mean:
  • Using similar branding and colors in your message.  Using similar font.
  • Doing a series of posts, calls or communication around a particular topic.
  • Always posting something at a certain time of the day or week.

Consistency has become an important anchor in a digitally distracted world.

What are you doing to do to create consistency?

Best,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2506 – EVC Tip #175: Keep It Simple!

11/9/2020

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Keep it simple has been a mantra of my work for three decades now. Whether it’s been navigating complexity in leading post-disaster management programming with the UN or supporting thousands of coaches to develop their own group coaching programming, “keep it simple” is key.

Think about today’s virtual context. People don’t want another slide or tidbit of information. They likely want to spend time in conversation and connection with others.

What are you doing to what I call “distill things down to the core” so the most important elements are present?

This may involve invoking the three-part rubric of “Need to Know, Nice to Know and Where to Go” (which I originally picked up as a great train-the-trainer tip from Bob Pike back in 2000 – thank you Bob!)

This week consider what you can do to keep things simple in your virtual programming. This might entail “keeping it simple” around:
  • Process
  • Instructions
  • The number of questions you ask
  • Post Work
  • The number of goals people are focusing on

I first wrote about “keeping things simple” back in Effective Group Coaching, and then again in From One to Many: Best Practices for Team and Group Coaching.

What else can you do to keep things simple?

Best wishes,
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2505 – Week in Review

11/8/2020

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How was your week? This week we covered a range of really important topics for today’s remote worker. It reflects some of the writing I am doing this month as part of NANOWRIMO – the National Novel Writing Month. It probably won’t be a surprize that I am writing about Standing Out Virtually.

This week we’ve explored the following topics:
  • Saturday – Weekly Journaling Prompt – 128 – “Elements which are key…”
  • Friday’s Flashback Friday to Stand Out Remotely
  • Thursday’s focus on the Team Building Question 268 – Celebrate!
  • Wednesday’s focus on Personal Branding – What are you signaling?
  • Tuesday’s focus on Motivators in the Remote Space
  • Monday’s focus on Micro-meetings

I hope that you enjoyed this week’s topics as much as I enjoyed writing about them. What are you enjoying right now? What’s going to move your work forward?

With best wishes
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2504 - Weekly Journaling Prompt 128

11/7/2020

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Today’s journaling prompt gets you to consider the question “Elements which are key are…”

One of the themes I have as an anchor this fall is “Distill down to the core”. In remote work, most things are about simplification. It is about getting crystalized into what are the key elements.

This week you are invited to reflect on, and journal around, the question “Elements which are key are….”

What are the core elements?

This weekly journaling prompt flows well with an earlier post this week around Personal Branding. As you write out your key elements (for you, or a project) think about how that can influence the brand.

Enjoy your reflection and exploration around today’s question!
​
With best wishes,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2503 – Flashback Friday – Stand Out Remotely

11/6/2020

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Aligned with this week’s theme of branding, celebrations and motivations I thought it would be useful to reach back to one of my July 2020 posts. This year I’ve been building out a series of programming around Stand Out Virtually™, and what it means for you and as a business.

Here’s what I wrote back in Teams365 2403: 

One of the many challenges faced at the moment is standing out remotely. With back-to-back virtual meetings becoming the norm, one call can blend into another. Note, if you haven’t read yesterday’s Back to The Basics call on the Energy of the Call, check it out.

At the same time, many professionals are concerned that they are not as visible in the virtual space as they are in a face to face environment. This translates to concern around their visibility for career progression, taking on special projects etc.

Several things you will want to consider:

#1 – What does “standing out remotely” mean for you? What’s important about this? Do you want to stand out more so that your message is remembered – which may mean more about presentation techniques? OR is it standing out as a professional?  And perhaps someone who is known for great virtual calls which whiz by and are remembered. What’s your WHY around this?

#2 – Our personal brand can get translated through the screen through our slides, images, our background and also what we are wearing. What are the brand elements you want to keep in mind?

#3 – Be proactive. This might mean getting into the rhythm of connecting regularly with others. It might mean getting a mentor. It might mean focusing in on getting active in a professional association. What do you want to be known for?

Standing out remotely means many different things. I’ll be focusing more on the topic in August as it relates to leading more engaging and memorable virtual calls. Are you ready to Stand Out?


Even though the Challenge is complete, you can check out my 5 Day Challenge – Standing Out Virtually. Participate in the challenge at your own pace for $97 US.

I hope you will!
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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TEAMS365 #2501 – Personal Branding 101 for Remote Work

11/4/2020

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As someone who has had the privilege to coach entrepreneurs for more than 15 years, I love working around the topic of Personal Branding. This is now a topic of critical importance to everyone in the remote space. Since we are not being “seen” live in the same frequency, things can get pronounced. What are you noticing about how you communicate who you are, what you stand for and how that gets translated on the screen?

Enter personal branding.

“A brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another.” - Seth Godin

What is the message you want to communicate through your colors, tagline and visuals?

Brands are like a fingerprint for a business. They are unique. They communicate to the external world on many different levels – who you are, what you do, what they can expect.

Brands are linked to our business, or focus, and signal a lot without us even saying a word.

This month you are invited to explore the different elements of your brand. Brands consist of several elements including:
  • Colors
  • Images and Icons
  • Your Tagline
  • The slides you use
  • The Typography
  • Musical Elements
  • The words you use

Questions you will want to explore around your brand include:
  • What’s important to communicate to others? What’s the look at feel about your brand?
  • What type of brand do you want – Playful? Serious? Minimalistic? Colorful?
  • What do you want to communicate through your brand? – Speed, service, reliability?
  • Do you use any taglines? The tagline for the CBB is Daily Steps + Consistent Action = Momentum
  • Colors – What are the colors of the brand you want to signal? Check out this article from 99 Designs on Branding and Colors 
    Or Marketo’s What Brand Colors Can Reveal About Your Business
  • What’s your name?
  • Are there any other elements – sounds, movements?
  • What images and icons represent your brand? (More on this later this week)
  • What typography represents your brand – Bold, flowery?

What’s important to note about personal branding for you right now? This is a topic we explore in the Incubator program, which starts quarterly.

Enjoy!
​Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders 
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time™ in the Remote Space
Contact us to discuss leadership, coaching or performance needs for your and your team
Phone: (416)996-8326
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    Author


    Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching  and program design services.

    Visit our on-demand courses for team leaders and team members here.

    All blog posts are Copyright 2014-2025.  Jennifer Britton, All Rights Reserved.


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