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Teams365 Blog

Daily tips, tools and blog posts for leaders and their teams. Daily posts since January 2014. The Teams365 blog is brought to you by Jennifer Britton, founder of Potentials Realized, and author of Effective Group Coaching and From One to Many: Best Practices for Team and Group Coaching.

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Teams365 #3218: The Triad of Trust, Safety and Connection: Part 3 Connection

10/26/2022

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This week we’ve been exploring the Triad of Trust, Safety and Connection, which is referenced in my TEDx talk, Virtual, Remote and Hybrid Checklist
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Reference: Reconnecting Workspaces, © Jennifer Britton, 2017-2021. All Rights Reserved.

​
Earlier this week we explored trust, yesterday safety, and today connection? 
Today I am reaching back to an article I wrote on Linked In to share several ways Connection can be fostered, including:

In addition to trust, teams need to feel connected with each other. When teams or forming, or teams are virtual, there may be more of an emphasis on “getting to know each other”. Many of these activities do not take a lot of time and can be scheduled as part of your regular team meetings. 

Quick Team Presentations—On a rotational basis have each team member provide a short (and informal) presentation about their work/role, priorities and what connections they see between their work and others on the team. This might only take 10-15 minutes of the meeting, and can be invaluable in helping each team member get to know each other, as well as understand the myriad of priorities which exist on the team.

Use Visuals—Ask each team member select a photo of what their vision is for either their work or the team. Use the same question for each team member. Enabling people to choose from photos often makes the sharing feel less risky than leaving the question hanging wide open. CoachingToys.com has a variety of decks to choose from. I've also spotlighted the Conversation Sparker Deck we have created which includes both photos and questions team leaders can select from.

“Brag Time”—Ask each team member to share one thing about their past experience that they are really proud of. We know that allowing people to lead from strengths boosts productivity and also positivity within a team. Another way to phrase this question is, "What is one strength you bring to the team?" See past Teams365 posts on strengths here.

Create a Logo—Have people create a logo which represents what they uniquely bring to the team. I call this the personal logo activity and expand on it in my book Effective Group Coaching (Wiley, 2010).
​
What other ways can you help team members feel connected with each other?
​
Enjoy the conversation!
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
 
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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#Teams365 #3127: Going a bit deeper into the Six layers of Connection

7/28/2022

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Yesterday I shared about the Six Layers of Connection we can activate in any virtual call. Today I thought it would be interesting to go a little deeper into what can we do to activate these layers of connection. This takes us back to an older Teams365 blog post on Activating the Six Layers of Connection from summer 2020. Let’s look at what I was writing about two years ago at this time – this was originally published as Teams365 #2584. Here’s what I wrote:
​
“This past year as I’ve brought the Stand Out Virtually brand and programming out into the world, many I’ve spoken with have been intrigued by the notion of the Six Layers of Connection. Consider your most recent conversations and what helped you create connection. Likely it included connection to these five layers.

These of course, are beyond the first and most important layer, connection to themselves. Helping people connect the focus of the call with their WIIFM, or what’s in it for me is paramount for a great virtual experience. What are the elements which are important for you?

Connection to the Topic – First, what’s the connection with the topic. Why is it important to them? How does the topic have relevance in their life?

Connection to You – What is the connection with you the Leader or Facilitator of the Call.

Connection to Others on the call – Without a connection to others on the call the learning process may not go as deep as it could.

Connection to the Content – What is the connection to the content you are engaging in? What are those elements which are important to you?

Connection to the Platform  - What is the elements of the platform (Zoom, Teams or other) which will help you in moving the call forward?

Connection to your Context – What are you doing to connect what you are leaning and talking about to the wider context? It’s key that we spend time focusing on the wider context, and not leave learning on the screen.

What is important for you to put a focus around?

​Enjoy your conversations, 
Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk - Virtual, Remote and Hybrid Checklist
​
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my book, Reconnecting Workspaces, at Amazon
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#Teams365 #3126: The Six Layers of Connection in the Virtual, Remote and Hybrid Space

7/27/2022

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Over the last few years I’ve spent a lot of time training others to hold more effective, engaging conversations in the virtual space. We’re not just talking a few hours, we’re talking thousands of hours of train-the-trainer work. 

Not all virtual meetings are equal. One of the areas which we can activate more is the connectivity in meetings. A little goes a long way. 

Here’s what I share in Chapter 18 of Reconnecting Workspaces:
“Over the course of a given day we may engage in multiple conversations, moving from one meeting to another. What are you doing to connect people along the way?
 
In the virtual, remote, and hybrid world, you can help team members navigate the Six Layers of Connection™, namely, connection to:
 
• You
• Others
• Their context
• The content of their meetings
• The technology
• Application of their learning beyond the screen
 
What are the specific activities you can undertake throughout your presentation or meeting to
connect people?”
 
(End of Excerpt, © 2021 Jennifer Britton, All Rights Reserved)

Best,
​Jennifer
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk - Virtual, Remote and Hybrid Checklist
​
Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my book, Reconnecting Workspaces, at Amazon
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Teams365 #2848 - Week in Review

10/17/2021

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That’s a wrap for Chapter 7 and our focus on Systems, Processes and Tools. This past week we explored the following:

Saturday’s Wrap-up and Weekly Journaling Prompt (inspired by Halloween)

Friday’s Flashback

Thursday’s Six Leadership Questions

Wednesday’s Systems for Consistency and Connection

Tuesdays’ Brain tip around the Social Brain

Monday’s In Focus- The Urgent/Important Matrix

What else is important to explore right now?

Best wishes,
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
https://www.ted.com/talks/jennifer_britton_virtual_remote_and_hybrid_checklist_aug_2021
 
​​Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new books, Reconnecting Workspaces and  90-Day Guide for Success: Pathways to Thrive in the Virtual, Remote, and Hybrid World at Amazon.
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Teams365 #2844 - Systems for Consistency and Connection

10/13/2021

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RECONNECTING THE WORKSPACE TIP—SYSTEMS

Right now (and really, when you think about it, at all times), systems can be critical for consistency and connection. Think about your communication systems which help you connect, or your IT which helps you share information. What about the systems and automations which ensure consistency. What’s in place?

Here’s what I wrote about Systems for Consistency and Connection at the end of Chapter 7. Enjoy!

Systems ensure consistency in the hybrid and remote world so that we can be location independent. What systems are going to help people reconnect and collaborate with each other?

Systems bring fluidity regardless of what time or day we are working on it, or where we are engaging on it from. Systems range from customer service to communication, onboarding, administration to marketing. What are the systems which are going to create consistency and connection across your organization?

Enjoy the conversation!
Jennifer
 
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326
 
Check out my TEDx talk
https://www.ted.com/talks/jennifer_britton_virtual_remote_and_hybrid_checklist_aug_2021
 
​​Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new books, Reconnecting Workspaces and  90-Day Guide for Success: Pathways to Thrive in the Virtual, Remote, and Hybrid World at Amazon.
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Teams365 #2800 - In Focus or Metaphor- Triad of Trust, Safety and Connection

8/30/2021

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Happy Monday!

The Metaphor of Chapter 5 is the triangle. This chapter of Reconnecting Workspaces focuses on the triad of Trust, Safety and Connection. All three need to be present for exceptional performance in the virtual, remote and hybrid words.

Where does the triad show up for you? What’s important to note?

Enjoy your reflection!
Jennifer
 
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

​Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.

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Teams365 #2798 - Weekly Journaling Prompt 164: What Does Connection Mean to Me?

8/28/2021

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​Welcome back to another Saturday prompt. This week’s prompt is all about “What does connection mean to me?”.

Herman Melville wrote: ““We cannot live only for ourselves. A thousand fibers connect us with our fellow men; and among those fibers, as sympathetic threads, our actions run as causes, and they come back to us as effects.”
― Herman Melville (https://www.goodreads.com/quotes/tag/connection)

Connection has been the focus of this week’s blog posts, including our post on Thursday and Monday. Be sure to check them out!

Enjoy!
Jennifer
 
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

Check out my TEDx talk at https://www.ted.com/talks/jennifer_britton_virtual_remote_and_hybrid_checklist_aug_2021
​
​Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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Teams365 #2794 - Principle – Chapter 5 – Triad of Trust, Safety and Connection

8/24/2021

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Today we’re exploring Chapter 5’s principle around virtual, remote and hybrid work. Here’s what I share in Reconnecting Workspaces:

“Principle: It’s reciprocal. As Newton’s Law states, “For every action, there is an equal and opposite reaction.” Trust, safety, and connection are reciprocal. As Stephen Covey wrote, “Trust begets trust.” (Chapter 5 Principle, Reconnecting Workspaces, Jennifer Britton, 2021).
​
As Kendra Cherry writes in her article, “Reciprocity is a process of exchanging things with other people in order to gain a mutual benefit. The norm of reciprocity, sometimes referred to as the rule of reciprocity, is a social norm where if someone does something for you, you then feel obligated to return the favor. “ – Source: Kendra Cherry, What is the Rule of Reciprocity https://www.verywellmind.com/what-is-the-rule-of-reciprocity-2795891

What do you notice about reciprocity in your work right now?

What do you notice about reciprocity in your relationships right now?

What else is important to note about reciprocity?

Enjoy the conversation and reflection!
Jennifer
 
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

​Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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Teams365 #2793 - Reconnecting the Workspace Tip- Creating Connection

8/23/2021

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Happy Monday! This week we step into chapter 5 of Reconnecting Workspaces, exploring the Triad of Trust, Safety and Connection.

With that let’s take a look at the Reconnecting the Workspace Tip found at the end of Chapter 5. Here’s what I wrote:

RECONNECTING THE WORKSPACE TIP—CREATING CONNECTION
Reconnecting workspaces requires regular attention and focus. Dedicating time to build, and check in around trust, safety, and connection, is important. What time are you earmarking for regular check-ins?

Activities you may want to incorporate include:

• Time earmarked in the team for discussion about how the team is doing, not just business.

• Using breakouts where possible to move conversation to smaller, more intimate groups.

• Create peer learning partners to keep conversations flowing and boost connection.
​
Consider how you want to build connection on a community level. Building community in the virtual space involves creating a shared sense of purpose (Why are we here?), a common identity, along with a sense of belongingness (Do I belong here?), and safety (Do I feel safe and that I can contribute and will be respected?”

(Excerpt: Reconnecting Workspaces, page 99, © Jennifer Britton, 2021)

What are you doing to create connection?

Enjoy your reflection!
Jennifer
 
Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

​Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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Teams365 #2756 - Weekly Journaling Prompt 160: Connection Means…

7/17/2021

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Welcome back to another Weekly Journaling Prompt. This week’s WJP is “Connection Means….”

Connection means so many different things for different people. It has become apparent that “no person is an island” (as I shared in Wednesday’s post – www.potentialsrealized.com/teams-365-blog/teams365-2753-myth-i-can-do-it-all-alone).

As you think about today’s prompt you might consider:

Who are you connected with?

What does connection look like?

What does connection feel like?

Who do you want to connect with?

What ways do you want to boost connection?

Enjoy your reflection!
Jennifer

Jennifer Britton
Potentials Realized |Reconnecting Workspaces | Group Coaching Essentials 
Team and Leadership Development | Coaching | Retreats
Follow us on Instagram @ReconnectingWorkspaces
Phone: (416)996-8326

​Looking to bring your workplaces back together, whether you are remote, hybrid, or face-to-face? Pick up a copy of my new book, Reconnecting Workspaces, at Amazon.
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    Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching  and program design services.

    Visit our on-demand courses for team leaders and team members here.

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