This week I am reaching back to one of the original Teams365 blog posts.
 
Here’s what I wrote, which might be an interesting conversation starter as you go through your year-end discussions. Expectations are often at the heart of a high performing team. 

Our final team building tip of the year gets you to think about the expectations which need to be clarified for the team. One of the biggest hindrances to exceptional team performance is lack of clarity around expectations.

Earmarking a focus around clarifying expectations in the new year can pay off in dividends.

Areas you may want to ensure you have clear, and shared, expectations around are:
- What does success look like? For us individually? Collectively as a team?
- What are our start and end times?
- What does quality mean?
- What does being an exceptional team mean?
- What are we committed to creating? What do we need to do in order to get there?
- What do you expect of me as leader this year? What do I expect from you this year?

What other expectations are important for your team to discuss as you get back to work in January?

Enjoy the conversation,
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

This week’s Team Building Tip should hopefully surface an interesting dialogue around communication and how people prefer to communicate.

One of the major areas of conflict for teams today can be the varied ways people want to communicate, and becoming entrenched in our own preferences, without embracing other ways of working.

On a team, it’s likely that you all will have different preferences around –

• Text vs. Chat
• Visual vs. Data
• Real-time vs. Recording
• Face-to-face vs. Virtual
• Big picture vs. Granular detail
• Focused on the present vs Focused on the future

This list could continue. As a team, it might be an interesting conversation to go around the table to discuss what:

• Different preferences exist along these continua listed above
• Focus areas
• What you as a team are doing in terms of varying approaches and meeting different people’s needs

Enjoy!
​Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

This year teams of all kinds have been finding micro-windows for conversation. The business context is not slowing down, change is ever present, and teams are needing to manage uncertainty. When we have a context like this, it can be really important to zoom into connecting with our bigger picture, and also focus on prioritization and systems.

As a team, it may be useful to invest time focusing on revisiting or discussing:

#1 - Our Ways of Working/Team Agreements: What are the norms and ways we work together? What’s acceptable? What’s not?

A reminder that much of the recent research, including Google’s project Aristotle, has validated what many of us as team practitioners have been doing for years – helping teams articulate HOW they want to operate. What’s acceptable and what’s not on a team?

#2 – Our Vision: Vision helps us move through the ups and downs of business. When things are changing at the micro-level, our vision may become more static, and can act as a guidepost. What are you doing to revisit your vision? How aligned is everyone around the vision? Does everyone see how they fit into the vision and how they contribute? Note that the time window around vision may be shorter than it was – rather than focusing on a 10-year window it may be 36-month vision.

spending a few minutes as a team at year end to reconnect around what your vision is for the upcoming year can be a valuable exercise.

I wrote more extended posts around working with vision back in 2015, and here are some of the questions I included at that time for discussion as a team in Teams365 #366. Here are some of those questions I included at the time:

Before you get back to work for the year, spend a few minutes reflecting on these key questions for your 2015 goals:

• What are your key goals for the next year - personally? As a team?
  
• On a scale of 1-10, how easy are these goals? Which ones are going to be the most stretch?
• What will keep these goals at the forefront for you this year?
• How do you want to track them? What are key milestones along the way?
• What do you need in order to achieve them (people, resources, finances etc)?
• What are you committed to achieving this next year, no matter what?
  
• How do your individual, team and organizational goals align?
• Who will you be accountable to?

• How will you celebrate them along the way?

Take time to write these down in  a place you can refer back to. When you get back to work, share and discuss these with your team members, those you collaborate with, and other stakeholders.

#3 - Systems and Processes become important given that we may need to shift our role even more. When we leave a role often our knowledge leaves with us. Savvy leaders know the importance systems and process play in helping to build on the learning that people bring. Even if they are moved to a new project, good systems and processes will help capture the learning.

#4 – Relationships. As I write in my latest work around Remote Pathways, “no person is an island”. Relationships play a critical role for team members, especially in the remote space. Remote does not equal disconnected. What are you doing to bring people together regularly to build trust and connection?  With low levels of trust, it’s likely that people will not be willing to bring their best self to work. With low levels of trust, it’s unlikely that the big issues will be surfaced. When people do not feel connected, it’s also unlikely that the real issues get surfaced. We want to make sure we help team members, especially remote team members, see their connections with each other.

For more on trust, check out this earlier Teams365 blog post and related cartoon around 9 different ways to build trust or Teams365 1512 for Building TRust in a virtual team.

Check out this blog post on creating connection and building community across the team.

Enjoy your conversation!
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

In my work as a coach, I am privileged to work with leaders (both seasoned and new), as well as teams. At this time of year, I like to pause and take stock of some of the themes I’ve seen and have been working around with clients. It’s been a varied year, but some of the key conversations I’ve been hearing about are:

How do we work most effectively knowing we are a diverse team? This often has involved a deeper dive into helping people understand not only their strengths or styles, but also the flip side of it – what happens when their strengths or styles become over-magnified.

What can we do to focus? Discernment and focus are two areas many teams have been building their muscle in. While the range of what this looks like can be vast, some of the questions teams like to engage with are:

• Where are we paying attention?
• What do we need to say no to (these may be things that are not adding value, are serving as a distraction rather than an important piece of work or….)
• What areas do we need to become more discerning in?

What else is important to note as a team?

What can we do to become more effective as a virtual team? With an increasing number of people going remote, it’s important to think about what is going to make you most effective when working across distance and boundaries. I’m exploring this topic, and several others, in my new podcast series – Remote Pathways Podcast which I am co-hosting with Michelle Mullins. Check it out at https://www.RemotePathways.com
​
How do we become better at prioritization? Becoming better at prioritization may be an antidote for some teams, and one way to start dialing back on the pressures they experience. What do you notice about priorities on your team? How do you balance out the varying weight of each?

Best, 
​Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

This week’s Effective Virtual Conversations Tip brings us to #122 in the series. You can read others here.

This week’s tip also takes us into a Remote Team Tip. As someone who has spent the majority of my career working either leading remote teams, or supporting remote teams, I always know the importance of connecting people. As I often say in the remote space “Remote does not equal disconnected”. While it may seem that people are far away, business is still done via relationships and we need to take time to proactively build relationships. Trust and connection are still key in this work.

Remote team practices are at the heart of communication and relationships. Team practices might mean a consistent Monday morning huddle or a virtual working session every last Thursday afternoon of the month.

What are the practices you have evolved as a team?

What helps you be successful?
​
What else do you think is important to take note of?
 
Enjoy your conversations,
Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Happy December 1st. Just a few weeks to go before the end of the year and end of the decade. What do you want to focus on in 2020?
​
This month our focus will be on taking a look back at some of the highlights of the year. I’ll include a focus on Top 10s, Review and Themes of the Year, along with a wrap up of remote items.

Let’s take a look back at this week first:

• Yesterday’s Weekly Journaling Prompt 78. Read it here. 
• Friday’s Flashback Friday, getting projects over the finish line. Read it here.
• Thursday’s Team Building Tip with the Remote Work Prompt. Read it here.
• Wednesday’s focus on Saying Thanks! Read it here.
• Tuesday’s focus on Preparing for your 2020 Vision. Read it here.
• Monday’s focus on more tips for designing an engaging virtual conversation. Read it here.

Enjoy your weekend and hopefully time with family and loved ones!

Best wishes, 
​Jennifer

​​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Well another month has slipped by and it’s time to focus in on how this last month went. How did the “last mile” of November fare for you? What are you needing to carry forward to the new month?

In this month’s last post of the month, it’s an opportunity to focus in on what you did accomplish and earmark items for the final month of the year. What do you want to and need to pay attention to as you move into the final month of the year?
​
Here’s several questions to get you thinking about this month end:

• What were my major achievements this month?
• What “last mile” activities did I get to complete? What’s still on the list to complete before year end?
• What do I want to celebrate?
• As I consider my goals (and resolutions) I made at the start of the year, how am I doing with these on a scale of 1-10? Which ones are becoming new habits or something I can check off?
• Which ones need to be let go of?
• As a leader, what have I noticed about my team this month?
• As a leader, what notes should I make about performance issues (if I haven't done it already!)
• The thing that has helped me be most productive this month has been ______
• The thing that has helped me be most successful this month has been ______
• The thing that has helped me be happiest this month has been ________
• The thing that has helped me be most healthy has been _______

As I think about the summer overall:

• My biggest accomplishment has been....
• My biggest learning has been....
• My ability to flourish has been supported by....
• I'm proud of....
• The one habit which has really helped me has been...
• I want to continue….

Looking ahead to the month of December:

1. My top 3 -5 goals this month are:
2. The things I absolutely want to finish are:
3. My priorities are:
4. Wild success at the end of the month will look like …. (Yes, this is one of my favorite questions which I ask each month in PlanDoTrack…)
5. The interruptions and disruptions I want to minimize are….
6. The habit I want to focus on is…
7. I want to take daily steps around…
8. I want to reach out to….
9. I want to say NO to…
10. I want to keep an eye on…
11. I’m excited about….

Enjoy the reflections!
​Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

We’re just a few days away from the start of December and this is the time of year when EVERYTHING needs to get done. With that in mind, I thought it would be useful to take a look back at last year’s post about Bringing Projects to a close from Teams365 #1794. Here you go: 

“At this time of year, the clock is ticking and it may now be GO TIME to get projects across the finish line. Where there was once time and leeway, now things need to get done and completed. What is it going to take to get the project completed before the end of the year?

To bring the project across the finish line consider:

• What is it going to take to bring this project to a successful close?
• What resources are needed? Do we need to pull new resources?
• Are there any lessons learned from other projects that we can incorporate?
• Are there any specialized, or talented, human resources we can bring in at this time to move the project quicker? Are there experts or seasoned team members who can complete tasks more quickly than others?
• What elements can be completed consecutively? We often think that tasks are sequential (i.e. this has to be done before that), when in fact, we might be able to complete some tasks consecutively.
• What does complete look like? Think about quality and scope. Are we still within the original scope of the project, or has there been scope creep?
• Do we want to reconfirm project requirements, checking for any assumptions which may not be correct?
• What can we do to minimize distractions and focus on what is really important? Are there some tasks which need to be devolved from those on the project team so they can focus 100 % on the task at hand?
• What does project close out look like?
• How can we capture the learning so we don’t repeat these cycles next time?
• What’s going to help your projects move to completion phase quickly?”

Enjoy the conversation,
Jennifer

​It’s Thursday and while some are celebrating Thanksgiving, many of us have a regular day of work. This week’s Team Building Tip is a “Remote Work Enabler”. Throughout the upcoming weeks I’ll be including a number of special items to keep in mind to help your remote team THRIVE, not just SURVIVE!

The first remote work enabler I wanted to point to was that of expectation. In a remote team, we may be part of multiple matrix relationships, which makes it even more important for us to be clear on our expectations about HOW THINGS ARE DONE.

Teams can benefit from taking time to create a WAYS OF WORKING, or Team Agreements about how they will operate together.

What are the team expectations around?:

• Showing up for meetings
• Focus at meetings
• Being prepared
• Being punctual
• Quality of work
• Surfacing issues
• Addressing difficult conversations
• How you interact with each other
• Share information
• Connect with others outside of the organization
• Participate in ongoing learning

Each one of these could spark a conversation around multiple factors.

When expectations are not clear we run the risk of doing things differently, having varied output, and most importantly, creating assumptions that might not be founded. These can have the most detrimental impact in the long run.
As a team, what do expectations do you want to make clear?

Best wishes, 
​Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.

Tomorrow many readers will be celebrating Thanksgiving and it’s an important time of year to pause and say thanks. As I’ve shared in other blog posts, getting into the habit of gratitude can have multiple health impacts. There are a few articles which do a great job referencing the many benefits of gratitude including:

• 7 Scientifically Proven Benefits of Gratitude by Amy Morin. In this article Amy references that gratitude plays a role in improving Self Esteem. A 2014 study published in Journal of Applied Sport Psychology found that gratitude “Enhanced athlete’s self-esteem”.
• Releasing dopamine, one of the feel-good chemicals. When we undertake acts of kindness, and practice gratitude, dopamine is released. (from the Health Benefits of Gratitude: 6 Scientifically Proven Ways of Being Grateful Rewires Your Brain + Body for Health) 
• Check out Happier Human’s post on the 31 Benefits of Gratitude. It’s a great read.

​
What are the things you are grateful for this year?

Here are some additional questions to get you thinking about gratitude this week:

• Who do you want to thank?
• What do you want to share with them in terms of what their impact was?

On a personal level, I’d like to thank you for following us here at Potentials Realized. As a virtual business, I appreciate the many comments and shares you provide both virtually and with teams you work with. I’ve enjoyed the daily practice of bringing you content around teamwork and leadership. There is a treasure-trove of content here for you to dig into as we go to wrap up the 6th year of blog posts.

I look forward to continuing the conversation into 2020 – I’m working on a number of ways to help you tap into the body of work that I’ve created here since 2014.

Don’t forget to also check out the new Remote Pathways Podcast I am co-hosting with Michelle Mullins. It's just been going live this week and and focuses on connecting you to the People, Places and Pathways of today’s remote work context. We touch on tips, ideas and resources for a variety of remote workers  - from project managers, to remotepreneurs, to virtual team leaders, and those moving to a remote work space. Do check us out at RemotePathways.com.

Best, 
​Jennifer

​Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Writing 
Phone (416)996-8326
 
As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.