TEAMS365 #2538 – Flashback Friday – Six Things Virtual Workers Need

I’m reaching back to Teams365 1245 which covered a number of elements all remote workers need. Given that most of us will be working this way for the next while, it’s a good reminder before we step into the holidays to see what is important. Consider reviewing these items within the team – is everyone clear on them?

• Clarity regarding reporting relationships. Who are they to report to on what issues? When is reporting required? If matrix reporting relationships exist, what do they report to whom? What issues need to be co-reported?
• Clarity regarding expectations regarding working – Hours, approaches, breaks, how to log and share work etc.
• The technology and ability to connect with others in the team and across the organization. Working remote can be a lonely endeavor and just as social time is important for face to face teams, so is face to face for virtual team.
• Regular check-ins and feedback. Regular check-ins and feedback may revolve around the questions:
  
  • How’s it going?
    
  • What’s working? What’s not?
    
  • What support do you need?
    
  • What are your current priorities?
    
  • What resources do you need in order to get the results you need?
• Platforms so they can see each other and connect with their team. This could include regular virtual potlucks where the team actually connects for a meal from each of their locations. It could also include face-to-face time – quarterly or on a regular basis.
• Clarity regarding how to flag issues: What issues to raise and when. Who should they be flagging issues to? When is the team leader available and how?

​Enjoy the conversation!
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders 
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