Dictionary.com defines candor as :
the state or quality of being frank, open, and sincere in speech or expression; candidness:
2. freedom from bias; fairness; impartiality
In teams the ability to surface issues which need to be addressed helps teams to do their best work. When issues are not addressed, teams may spend inordinate amounts of times skirting issues, gossiping issues and talking around issues, which quickly grow into “mountain” status, from being a small bump or mogul.
Candor is absolutely critical for virtual teams. When people don’t feel they have the safety, or confidence to flag issues, entire teams and programs can derail. As leaders, creating a culture of encouraging “red flags” to be brought to the table, or surfacing issues which may not represent the majority, are important to encourage a safe, open area of dialogue.
What can we do to encourage candor:
- Create a safe space where people feel like they can raise issues without fear of retribution.
- Create an environment where people take ownership and accountability for their comments. This ensures that a culture where issues are criticized without solution is not created
- As a team discuss how the team wants to address issues which are raised
- Create awareness on the part of team members of how they can practice candor in sharing issues of importance, while being diplomatic and tactful.
- Foster a team culture where issues raised are supported by dialogue around options and solutions.
Check out this article from BizJournals.com on what you can do as a leader to encourage more radical candor : https://www.bizjournals.com/bizjournals/how-to/growth-strategies/2017/07/how-radical-candor-can-make-you-a-better-leader.html
Enjoy your Wednesday,
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