Teams365 Blog - Potentials Realized

#TEAMS365 #2052 – Teamwork Foundations – Alignment

8/13/2019

This week’s Teamwork Foundation post gets you, as a team, to consider how you are as a team with respect to alignment. Teamwork today is dependent on alignment.

Alignment around purpose.

Alignment around values.

Alignment around goals.

When a team is not aligned, it’s likely we’ll see these types of behaviors:

Duplication
Gaps
Performance issues and lack of clarity around goals
Weaker team culture – no one is sure what they are working on or what’s important

In order to boost alignment, we want to:

Help team members see the bigger picture
Help teams prioritize so they can focus on what’s important
Build connection across the team
Understand who does what
Clarity and strengthen team culture

What is important to note around alignment within your team right now?

Best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2051 – Effective Virtual Conversations 106: Minimizing Digital Distractions and Creating More Focus

8/12/2019

This week’s Effective Virtual Conversations post takes me to one of the areas I hear about the most from professionals of all kinds today – “How can I minimize my digital distractions and create more focus in the virtual space?”
Digital distractions are created by a variety of things. Consider:

The bing of your email
An “urgent” email which isn’t an urgent email as you are bcced in
An instant message that comes through via Slack
Having to toggle back and forth through different screens instead of being able to lay things out in one way
Having different people on your team using different frameworks/platforms for reporting

The cost of digital distractions is multi-fold:

Work doesn’t get done
Projects are not completed
People are frustrated because they are not able to finish tasks
Motivation suffers in the short term
Engagement levels drop
Turnover occurs much more quickly

There are significant human and business costs for both.

So, what are some ways to reduce digital distractions? Consider these items AS a TEAM. They need to be team based so everyone is doing them.

Be intentional as a team (and possibly as an organization) as to what the expectations are in terms of being “on” and when people can be off. It’s not uncommon for some organizations to have a block of global working hours where everyone needs to be available and meetings can be called.

Experiment with “offline” blocks of hours where people can engage in their deeper work projects. Deeper work projects might include proposals, new projects, addressing strategic issues, working on systems to ensure process and people flow.
Turn off the technology or close it off at certain times of the day (this will need to be discussed as a team/organization in terms of what is realistic and appropriate.)
Think twice with subject lines, ccing and bccing (which really shouldn’t be used widely, if at all).
Consider when having an analog copy of paper/hard copy might make a task move faster or be completed at a greater depth of synthesis. Deeper thinking of work cannot be completed with just cut and paste.
Provide workspaces and/or flex arrangements so people can work with less distraction.
Consider the best platform for the work.

What can you do as an organization or team to create more focus in the digital space?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2050 – Weekly Roundup

8/11/2019

This week we’ve taken a look at virtual team culture, stretch, accountability, minimizing distractions. These all seem to be key themes for teams today.
If you missed any of the posts this week, be sure to check them out:
2049 – Saturday August 10 - Weekly Journaling Prompt 62
2048 – Friday August 9 - Flashback Friday: Articulating your virtual team culture
2047 – Thursday August 8 – Team Building Tip 248
2046 – Wednesday August 7 - Teamwork Fundamentals: Minimizing Distractions
2045 – Tuesday August 6 - Remote Teamwork Fundamentals: Five Things to Keep in Mind
2044 – Monday August 5 – Effective Virtual Conversations Tip #105: Accountability in Focus

What’s going to help you this month as a remote team?

If you aren’t in a remote team, what can you translate to your context?

Enjoy your weekend!
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2049 – Weekly Journaling Prompt 62

8/10/2019

Today’s Weekly Journaling Prompt gets you to think about the question – “The comfort zone I have stretched this year is….”

Learning, change and growth usually happen within or just outside the comfort zone. What are the things you have done to grow? Change? Stretch? What benefit have they had?

Enjoy your journaling this weekend and be sure to catch up on past posts.

If you want another way to look at these, check out the Quarterly Volumes of the Weekly Journaling Prompts available in a quarterly format at our store.

All the best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2048 – Flashback Friday: Articulating Your Virtual Team Culture

8/9/2019

One of the themes this week has been about building team culture in your remote or virtual team. As part of this week’s FlashBack Friday, let’s look back to a post from this March.

Here’s what I wrote in March:

Yesterday’s Teams365 post #1905 focused on virtual team culture. Be sure to check it out if you haven't done so.

Today I wanted to explore three different ways you might support your team in identifying their own virtual team culture.

As a reminder, team culture usually points to three things - who we are, how do we do things and what is important to us.

Here’s a quick listing of different activities you might consider incorporating:

Who we are:
Virtual teams which excel know each other. They have strong relationships across the team, which allows them to call on others, and “have each others’ backs”. To strengthen your connection, consider these activities:

Have the team create a list of words/adjectives which describe who you are. Shape these into a word cloud which can be visible to the team.
Discuss the question “Who are we when we are at our best?”. Again, use the words to create a graphic about who you are.

At your next team meeting, have each person share one thing others may not know about them.

At your next team meeting, have each person share something that is unique to their location (this works especially well if you have a global team).

In your next meeting, share your screen which includes a variety of photos or icons. Have each person select the photo or icon which represents what they bring to the team.

How we do things:
Each team will have its own unique practices and ways of doing things. This will vary from team to team. Spending time discussing how you do things, and what the expectations are, creates clarity and builds trust, boosting both performance and results.

To explore this topic further consider:
Discussing “how we do things” (communicate, make decisions, work across differences, address conflict) can be a series of different discussions and activities. It might include a Rules of the Road which everyone has signed off on.

What makes you unique and distinct in terms of how you do things?

Another tool is to look at the IS/IS NOT table. This can include it is, it is not…

What is important to us:
Clarity around priorities and goals for the entire team helps with alignment, prioritization and decision making. Spending time on a regular basis discussing what is important to us may also involve:

A list visible to the entire team (ie. Think Intranet or other post on)

Top 5 Goals for the month
Top 5 Priorities for the week
Top 5 Priorities for the quarter
Enshrining your Team Agreements or Ways of Working into something that is visible. Some teams have enshrined this into a plaque, a screen saver or other.

For more on these topics, and a demonstration of what some of these can look like (photos), take a look at my January 2019 Virtual Team Builders call which I did as part of the Effective Virtual Conversations series. You can check it out here.

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2047 – Team Building Tip 248

8/8/2019

Exceptional results usually don’t “just happen”, they require practice. For teams this holds true. Teamwork practice can include skill development in areas including conflict, communication (listening, questioning, working across differences). It can also include scenario-based learning (what would we do if x happened?).

While some teams might think that practice is not for them, others may recognize that practice is essential for exceptional performance. When stakes are high, lives may be impacted by failure, it’s key to get it right.

Practice also helps us with alignment, and development shared mental models. It’s these shared mental models that help us move in similar directions when faced with a situation, even if we are in different continents, or in different roles.

As a team, where could practice benefit you?

What do you as a team need to do practice more?

Best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2046 – Teamwork Fundamentals: Minimizing Distractions

8/7/2019

One of the biggest challenges facing teams today are the distractions. From digital distractions of the ping of an email taking our focus off deeper work like writing, or an Instant Message and request pulling us off our task at hand, distractions have an impact in the digital space.

In the physical space, distractions can include co-workers dropping by our desk to chat, and meetings. Its often said that meeting length should be multiplied by three. It’s not just the time it takes to attend, but the time to prepare and the time to follow up.

Research by Gloria Marks has found that distractions can take upwards of 22 minutes to regain focus.

What implications does this have for us as professionals and team members?

We may not be getting the more strategic, proactive, thinking work completed (i.e. reports, planning, decision making).
Tasks are not getting completed in the time frame needed.
Lack of fulfillment on the part of team members, leading to lower levels of engagement.
Lower productivity and results.

What might we do to minimize distractions, especially if it is having an impact?

Best,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2045 – Remote Teamwork Fundamentals: Five Things to Keep in Mind

8/6/2019

Remote and virtual teamwork has been something I have supported for the bulk of my 30-year career. While not every team I led in my early days was remote, over the years my own remote leadership experience continued to open doors to new roles and opportunities. When I started my own business, Potentials Realized, in 2004, it only made sense to have a virtual business.

While remote and virtual teamwork is becoming more common today than it was, it’s still an area which a lot of leaders (and team members!) are not comfortable with. I explored many of the topics I am touching on here in my 2017 book – Effective Virtual Conversations – and I continue to write and support remote teams in these areas.

Here are five key areas you will want to pay attention to, in your work and conversations:

Trust and Connection
We don’t operate in a vacuum – relationships are important
Understanding Context (everyone’s) and Big Picture
Strong Team Culture
Regular team practices

Let’s look at each one in turn:
#1 - Trust and Connection: Trust and connection are essential for exceptional virtual teamwork success. If we don’t have it, it’s likely that information does not flow, people don’t know each other or where to go, collaboration does not occur. Check out this past Teams #65 post to learn more.
#2 - We don’t operate in a vacuum – Relationships are important in the virtual space. Knowing our peers and who to reach out to, as well as having colleagues and connections across locations, is key. What learning could you do in the area of context or connection?
#3 - Understanding Context (everyone’s) and Big Picture – One of the challenges of virtual work is that we only see what’s on the screen. We usually don’t get a sense of the bigger context. What is the bigger picture we need to know about – priorities, gaps, roles, etc?
#4 - Strong Team Culture: Having a strong team culture helps us understand how we do things. It also helps us differentiate how we do things on this team, rather than other teams. Culture is manifested through sayings values, behaviors and practices. What’s important to clarify and/or communicate about your culture?
# 5- Regular Team Practices: Remote does not equal alone. Communication and regular team meetings are critical for performance, alignment and cohesion. What are the efficient ways you can keep each other informed?

As a virtual or remote team what’s important to note and focus on this quarter?

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2044 – Effective Virtual Conversations Tip #105

8/5/2019

This week’s Effective Virtual Conversations post takes us to #105 in the series. The focus this week is on the skill set of Accountability. It’s much harder to track things in the virtual space, given that our time windows of synchronous moments when we are together can be limited. At the same time, our work may still be interdependent.

With this in mind, it is important to discuss what accountability can look like on your team, and how you want to support it.

Consider these ideas for supporting virtual or remote accountability:

Make it visible – Keeping things visible allows us to keep things top of mind. If there are key goals are there dashboards or visible measurement items, you can create and share in your intranet or team portal?
Create peer accountability partners – In the virtual space, relationships are essential, and we may not take time getting to know our peers. Creating peer accountability partners where everyone has one or two buddies, helps with information flow across a team, and also can boost the needle on accountability.
Help people see the bigger picture and connections – Many times team members don’t realize how interconnected things are, and that their work may directly impact another team members. Help teams members see the bigger picture of tools and also how their work flows into another's.
Build in time to check in – What doesn’t get tracked, doesn’t get done. What time are you building in for tracking and check in? This might be 5 minutes in a weekly team meeting, or via one-on-one calls.
Model accountability – If leaders are not following through it’s hard to ask team members to follow through. Model accountability and walk your talk!

Best wishes,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.
Pick up a copy of Volume 1 of the Weekly Journaling Prompts in a digital format. Print it out and take it with you for some inspiration and writing on the go! Available at the Potentials Realized Store.

#TEAMS365 #2043 – Weekly Roundup

8/4/2019

It’s been a full week! Every Sunday I do a quick weekly round up so you can catch up on posts you might have missed.

Here are the posts from this week you will want to check out:

Saturday – Weekly Journaling Prompt about downshifting
Friday – Flashback Friday of 7 Key Challenges for New Leaders. Read it here.
Thursday’s overview of where we are going this month in our focus of a return to the basics. Read it here.
Wednesday’s Monthly Review and Planning for August. Read it here.
Tuesday’s post on Focus in the Hot Days of Summer. Read it here.
Monday’s Effective Virtual Conversation Tip around Building and Eroding Trust in the Virtual Space. Rea d it here.

Enjoy your reading!

Warm regards,
Jennifer

Jennifer Britton – Potentials Realized
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
Follow along with the #90DaysPlanDoTrack series over at Instagram @CoachingBizBuilder
Join the conversation at the Conversation Sparker Zone - our online community where you can explore virtual and team issues, coaching, productivity and business development.