As I started writing seven years ago in both Effective Group Coaching, and From One to Many: Best Practices for Team and Group Coaching, creating shared agreements on how groups and teams want to operate is key for success. Taking time at the start of new teams to create these shared agreements, as well as building in time for established teams to revisit their norms, can go a long way.
While the concept of the Team Charter, or Team Ways of Working, has been around for many years, it is regaining prominence with more mainstream writers such as Charles Duhigg in his latest book, Smarter, Faster, Better, providing examples such as Google who not only have implemented a process of shared behavioral norms within their teams. You may be interested in reading Duhigg's article from the NEw York Times earlier this year which goes into more detail. Click here to link to Duhigg's article "What Google Learned from Its Quest to Build the Perfect Team"
What are your team's shared norms? What is accepted? What is taboo? I hope that today's new team leader tip will spark you to take action and have some dialogue across your team about team norms.
Have a great Friday,
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