As a former Program Manager and Director, managing multi-disciplinary programs from disaster management, to health care and educational curriculum redesign, stakeholder analysis was a key part of project, and program, success. It was probably the early 1990s when I first heard of RACI which really changed the way I not only looked at accountability but also in terms of who needed to be at the table.
For those who have heard of RACI, what might immediately come to mind is stakeholder analysis. This week I've been focusing on the topic of Accountability in teams, and yesterday I posted the question " Who needs to be involved?". WE often think that everyone needs to be involved all the time, for accountability to happen, when in fact, in any project there are multiple players, or stakeholders, each of which need to be involved in different ways.
RACI stands for Responsible, Accountable, Consulted, Informed.
Consider one of your current projects. Who is involved? What level of involvement do they have?
Let's use the example of the roll out new team tracking tool for expenditure. As you think about what needs to be communicated to whom, and who needs to be involved at what level you might consider asking yourselves:
Responsible - who needs to do the work? This might be the team leader who has to gather the expense information in the new format and submit it.
Accountable - Who has ownership of this? Typically the "responsible one" is accountable to this person. The accountable person might be the General Manager, the Team Leader's boss.
Consulted - who needs to be involved and asked for input? Those consulted may involve other team leaders who have gone through the change, and team members.
Informed - Who needs to be told about the change or informed along the way? Individuals who are not part of teams may need to be informed so they know what changes are happening.
Activity:
As you consider a current change which is happening, apply the RACI framework. Who is part of each of these different categories? Have you been communicating to them in the right way and frequency? What changes are needed?
Have a great week,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats
Follow us on Twitter @Teams365
Phone: (416)996-8326
For those who have heard of RACI, what might immediately come to mind is stakeholder analysis. This week I've been focusing on the topic of Accountability in teams, and yesterday I posted the question " Who needs to be involved?". WE often think that everyone needs to be involved all the time, for accountability to happen, when in fact, in any project there are multiple players, or stakeholders, each of which need to be involved in different ways.
RACI stands for Responsible, Accountable, Consulted, Informed.
Consider one of your current projects. Who is involved? What level of involvement do they have?
Let's use the example of the roll out new team tracking tool for expenditure. As you think about what needs to be communicated to whom, and who needs to be involved at what level you might consider asking yourselves:
Responsible - who needs to do the work? This might be the team leader who has to gather the expense information in the new format and submit it.
Accountable - Who has ownership of this? Typically the "responsible one" is accountable to this person. The accountable person might be the General Manager, the Team Leader's boss.
Consulted - who needs to be involved and asked for input? Those consulted may involve other team leaders who have gone through the change, and team members.
Informed - Who needs to be told about the change or informed along the way? Individuals who are not part of teams may need to be informed so they know what changes are happening.
Activity:
As you consider a current change which is happening, apply the RACI framework. Who is part of each of these different categories? Have you been communicating to them in the right way and frequency? What changes are needed?
Have a great week,
Jennifer
Jennifer Britton
Potentials Realized | Coaching Team Leaders
Team and Leadership Development | Coaching | Retreats
Follow us on Twitter @Teams365
Phone: (416)996-8326
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