It is also important to be frank with our feedback. Note that being frank is not the same for all people. Consider what direct feedback sounds like for each team member. It can be easy to not provide any feedback given the virtual nature of he work but this is important to do so. Just because behavior m be “out of sight” it should not be out of mind. Checking in more regularly with each team member can be an important process given that when things go off the rails they can do so more quickly or significantly without a lot of touchpoints. Consider the value of positive and constructive feedback.
In terms of feedback make sure you are involving others in the local level as these people may see your team members in action more than you do.
Consider how to involve formal and informal feedback with your staff. In my former work I hosted three way meetings with my remote team members along with their local peers and other supervisors. This paid off immensely in most cases.
Questions to consider:
What does frank conversation and/or feedback mean for each team member?
On a scale of 1-10 how fair are you being perceived by each team member?
What feedback would each team member benefit from right now?
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