In past posts on coaching, I've pointed leaders to the GROW Coaching model originally co-created by John Whitmore and others. The GROW Model is an excellent framework for using when having focused coaching conversations in these shorter moments.
The G of the model focuses in on the goal of the conversation and the specific goal of the person being coached. Is this conversation about enhancing customer service, making more sales or creating a plan for an upcoming project. Having a key goal is key in coaching.
The R of the GROW model focuses in on where are you now around the issue, and where do you want to be. This too helps to quickly frame the coaching conversation, lasering it in.
The 0 of the GROW model gets us to explore options on what's going to help you move from a to b.
Finally, the W of the GROW model gets us to look at a key part of coaching which is accountability. What are you going to do, by when, and how will I (or others) know when you have completed it?
Questions to consider:
When do you have these small windows of time for focused coaching conversations?
What wi9ll help you frame the focus with the person being coached?
What coaching conversations do you want to have this week?
Have a great Thursday,
Jennifer Britton, MES, PCC, CPT
Potentials Realized - Leadership and Team Development, Coaching, Retreats
Author of Effective Group Coaching (Wiley, 2010) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013)
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