The Five Why's is a wonderful, and simple, series of questions, to help our team members get to root cause around important. Asking the question "Wby" multiple times helps us unpeel the various layers which may be surrounding an issue.
Activity:
consider your most proessing business issue right now. Use the five Why's, by asking yourself Why five times,, to get more to root cause. What do you notice every time you go deeper?
Jennifer Britton, MES, CPT, PCC
Potentials Realized
Leadership, Teamwork and Coaching
Join us in a few weeks for the Group and Team Coaching Intensive program in downtown Toronto - weekend of November 7-8, 2015. This program supports coaches and leaders to enhance their coaching toolkit for working with teams and groups as a coach. Program approved for 19 CCEs with the ICF.
(416)996-8326