Engagement is critical in today's business environment. The older style of leadership by command no longer applies in many contexts where things are changing rapidly and each team member has a different piece of the puzzle required for success. Autonomy is being requested by many professionals as well, where they are "captains of their own ship". Likewise, many employees are expecting to be an active participant in their work rather than being told what to do.
There has been so much written on the topic of engagement, I thought it would be best to point to a number of articles who dig more deeply into employee engagement, so that you can see if it's overrated.
Here's what Custom Insight found out with their research which explored the characteristics of the top 20% of engaged employees vs the top 10% of engaged employees. You can read their article here..
Another interesting study is Aon's 2015 Trends on Global Engagement. You can view it here.
View a great article from Ivey Business School on the 10 Cs of Employee Engagement here.
Finally, links to Gallup's employee engagement articles can be accessed here.
What's important about employee engagement for you as a leader or team member? What conversations would be useful to have?
Jennifer Britton, MES, CPT, PCC
Author of From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013) and Effective Group Coaching (Wiley, 2010)
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