When we work to support Matrix Teams we wind up working with goals on a number of levels including:
The Local office level - Matrix team members are often supported by a local office which may have a face to face supervisor. What are the key goals and priorities for this local office? What are regional goals? How does that interface, connect, or even conflict with the matrix team goals you are managing?
Matrix Team Goals – What are they? What are key priorities? What do team members need from others in order to be successful? How is this communicated
Individual Goals – We also want individual team members to consider "how do your goals connect with others?"
Regular check ins play a key role in monitoring goals in the matrix environment. Additionally, in annual planning it's important that everyone is aware of how it will be rolling out globally, regionally and locally. Individual team members may need to take more time on creating the connection points for themselves or in dialogue with you and their other supervisor. Where possible quarterly planning touch points can be useful. These can be held virtually and/or in person.
AS with all teams, goal setting is critical. You can refer to past posts such as:
Teams365 #85 on Strategic Issues Mapping here
Teams365 #547 on Goal setting here
Here's a link to n article I wrote last September which was published at the Coaching Tools Company site on Diving Back Into Work and School with 5 Key Goal Setting Elements.
Stay tuned for Friday's Leadership Toolbox on other resources for matrix leaders and our Saturday 6 Leadership Questions of the day, geared also for matrix leaders.
Jennifer Britton, MES, PCC, CPT
Potentials Realized - Leadership and Team Development, Coaching, Retreats
Author of Effective Group Coaching (Wiley, 2010) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013)
Email us to find out how we can support you and your team in enhancing your collaboration through coaching, training or a retreat program