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Teams365 Blog

Daily tips, tools and blog posts for leaders and their teams. Daily posts since January 2014. The Teams365 blog is brought to you by Jennifer Britton, founder of Potentials Realized, and author of Effective Group Coaching and From One to Many: Best Practices for Team and Group Coaching.

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#TEams365 #538: Supporting a Virtual Team of TElecommuters

6/22/2015

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Here in the city of Toronto over the next few weeks telecommuting will be widely embraced as the Pan Am games are rolled in. Concern for gridlock and extending an already long commute, makes for a very appealing case for telecommuting – at least for a few weeks this summer. As someone who has worked primarily virtually for the last eleven years, I hope that this experiment borne out of necessity may open the eyes of some organizations realizing the potential and benefits in the longer term. Supporting a virtual team of telecommuters will draw on your regular skill sets as a leader, along with some additional resources.

As a leader, things to consider when supporting those who are working virtually or remote:
                               
  1. What are their preferences for connecting with you and the team –  Ask your self, what type of communication will people prefer? Text? Email? Phone call? Face time or skype?

  2. Make sure you hold regular one-on-ones with the entire team perhaps on a more frequent basis. This touch point, even a five minute phone call, helps to support connection and also productivity.

  3. In those one on ones “Micro-monitor, don’t micro-manage”. This was a favorite phras3e of a former colleague and collaborator of mine Doug McLaren. A long-time team leader, Doug and I co-facilitated several leadership training modules for almost four years. As I’ll elaborate in the next point, knowing what is going on and what type of support each team member will need is critical.

  4. Be focused in your one on one time. In supporting a team of telecommuters, knowing what everyone is working on, what the status is, and where they might need support from you, is imperative.

  5. Be strategic with team meetings – place an emphasis on team connection during meetings and outside of these. For teams that are telecommuting for a short period, and usually work together, consider how they can virtualize some of your regular practices. For teams that are usually virtual, consider how you can physically get together at least once a year.

Questions to consider:

What one tip around telecommuting do you want to focus on this week or month ?

What will make telecommuting successful for your team?

What type of support do they need from you – individually? Collectively?

Have a great start to your week!
With best wishes,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders
Coaching Skills Training | Leadership Development | Teamwork
Growing Team Leaders, One Conversation at a Time(TM)
Contact us to discuss coaching or learning support for your most pressing team or leadership issue



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    Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching  and program design services.

    Visit our on-demand courses for team leaders and team members here.

    All blog posts are Copyright 2014-2020.  Jennifer Britton, All Rights Reserved.


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