The book that I usually wind up recommending is Fierce Conversations by Susan Scott. It is a solid read, and when teams are able to approach a difficult conversation from a similar framework it helps to reduce the emotional sting, and keeps the conversation focused.
This week consider what difficult conversations you need to have. How long have you been putting these conversations off? Would it be useful to take a look at this book before having the conversation? How could your team benefit from having a framework for difficult conversations?
Potentials Realized - Leadership and Team Development, Coaching, Retreats
Author of Effective Group Coaching (Wiley, 2010) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013)
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