The ability to have difficult conversations is critical for teams today. The ability to work constructively, and respectfully, across differences is part of the business context today. Difficult Conversations is an area many teams struggle in.
The book that I usually wind up recommending is Fierce Conversations by Susan Scott. It is a solid read, and when teams are able to approach a difficult conversation from a similar framework it helps to reduce the emotional sting, and keeps the conversation focused.
This week consider what difficult conversations you need to have. How long have you been putting these conversations off? Would it be useful to take a look at this book before having the conversation? How could your team benefit from having a framework for difficult conversations?
The book that I usually wind up recommending is Fierce Conversations by Susan Scott. It is a solid read, and when teams are able to approach a difficult conversation from a similar framework it helps to reduce the emotional sting, and keeps the conversation focused.
This week consider what difficult conversations you need to have. How long have you been putting these conversations off? Would it be useful to take a look at this book before having the conversation? How could your team benefit from having a framework for difficult conversations?
Jennifer Britton, MES, PCC, CPT
Potentials Realized - Leadership and Team Development, Coaching, Retreats
Author of Effective Group Coaching (Wiley, 2010) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013)
Email us to find out how we can support you and your team in enhancing your collaboration through coaching, training or a retreat program
Potentials Realized - Leadership and Team Development, Coaching, Retreats
Author of Effective Group Coaching (Wiley, 2010) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013)
Email us to find out how we can support you and your team in enhancing your collaboration through coaching, training or a retreat program
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