Let's take a look at further areas team leaders will find themselves working around:
Engagement - Engagement, including employee disengagement, is a major issue facing businesses today. With almost 50% of employees being disengaged or activity disengaged according to Gallup, how do we encourage our team members to bring their best to work every day? As team leaders you play a key role in encouraging your team members, and creating conditions so they can engage. Consider with your team members individually what motivation and engagement means to them.
Empathy - Empathy, or our ability to be able to walk in someone else's shoes, is key in supporting employees who feel heard and valued. As you reflect on the week so far, how have your team members felt heard, or listened to? How have you been empathetic?
Excellence - Working with the team to create excellence. What does excellence mean for you?
Elephant - When I work with teams who have unsurfaced conflict, or areas that are being skirted or not talked about, we call it the "Elephant in the Room". Is there an elephant in your room as a team that needs to be addressed?
Emotional Intelligence - several posts this year have been dedicated to EI - what it is, why it's important. I did a series of posts around this topic back in January. You can read some of them here.
Except - Other than the word BUT, except is a key phrase that quickly shuts people down. Watch how many times except is said in your context (For example, you did a great job, EXCEPT, this was not right). What impact do you notice about except?
Electrify - Being part of a high performing team is like things are on fire, or electrified. What's the state of passion, and ignition, in your team right now.
Elect - Many of the e words we've explored right now connect with perspectives and choice. Whether we choose to address the elephant in the room. Whether we choose to bring our best selves to work. Whether we choose to follow work that fuels our passion, which may not have the other factors (such as security, benefits etc). What is it that you elect to choose today?
Execute Business today is all about execution and results. In order to get great results we do need to be able to slow down and make sure we're making the right decision, and have the right data to execute at our best. What does execution mean for your team?
Excel - What do you as a team excel at? As we've seen in past posts teams that lean into their strengths are more productive and positive. This can be an upward spiral, providing more motivation, more effort, and more results which feedback, or feed forward to the team.
Finally, emotional intelligence (EI). As I've written about earlier this year, as you move into the team leadership role, EI is just as important at times, or even moreso, than the technical skills. Earlier this year I took a look at some or the foundational EI skills. You can read past posts here.
Jennifer Britton, MES, CPT, PCC
Author of From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013) and Effective Group Coaching (Wiley, 2010)
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