One of the things that I hear from teams and leaders that I work with, that has the biggest impact, both short term and longer term, is the work that we do around creating shared team agreements. You will recall back in January, that shared behavioral norms are one of the six factors of high performing teams. Great teams have co-defined what behaviors are acceptable and what are not. When unacceptable behaviors emerge, we move into the terrain of Toxicity, as illustrated in some of this year’s Teams365 Cartoons.
In creating team agreements you may lead from the question “What are the behaviors that are going to support us to do our best work?”
Which of these are ones we can all agree to - through thick and thin? 24/7?
As you identify what the behaviors are - trust, respect - have people further define what the behaviors look like. These are more accurate, and measurable, than the larger catchments.
Each team agreement set will look different. How can you keep these visible?
One hospital team I worked with created a large poster which they hung in the hallway en route to their office. It was a reminder for them everyday, as well as a conversation starter for others who came to visit them. Over time, this team became one of the key leaders at their site. Many of them attributed their success to these common team agreements which helped them re-calibrate when they got off the mark, and helped them run together in alignment.
What do you want to do to create, or revisit your Team Agreements?
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