Here’s what I write on pages 164 and 165 of Reconnecting Workspaces:
BRAIN TIP: ZOOM FATIGUE IS REAL
In February 2021, Stanford researchers, led by Jeremy Bailenson, noted that their research uncovered four cases of Zoom fatigue. Zoom fatigue is real!
They identified these four factors leading to Zoom fatigue, making the following recommendations to mitigate against it:
1. Excessive amounts of close-up eye contact is highly intense. When faces are seen so large, “Our brains interpret it as an intense situation that is either going to lead to mating or to conflict.” Bailenson and his team recommended minimizing face size by coming out of full-screen mode. Personally, I take off my glasses!
2. Seeing yourself during video chats constantly in real time is fatiguing. Adjust your settings to “hide self view.”
3. Mobility is reduced. Bailenson notes that “when people are moving, they’re performing better cognitively.”139 Researchers suggest turning video off periodically, or doodling to get activated. Personally, I incorporate a lot of annotation where people can work on the screen, or build in activity breaks to get people, and their brains, moving!
4. Cognitive load is much higher in video chats. Researchers suggest going to audio-only at times, and also turning your body away from the screen. As I like to note, activate the 20/20/20 rule to video meetings: every 20 minutes, take 20 seconds to raise your eyes from the screen, to look ahead 20 feet.”
Excerpt: Pages 164-165, Reconnecting Workspaces, 2021 Jennifer Britton. All Rights Reserved.
Enjoy the reflection,
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