Here’s what I wrote,
Today's tip comes from my new book, Effective Virtual Conversations, page 331 where I write "In virtual teams, it is also imperative that we build capability in the skills of new team members".
While capacity development is critical in many teams today, it can be absolutely essential to high performance in virtual teams, given that people are working independently in many instances.
As a team leader, consider how you can be building capability within your team around:
Coaching Skills - particularly peer coaching skills
Business Acumen (as appropriate to the work you do)
For many remote team members they are having to utilize these skills each and every day.
Just as onboarding of new team leaders is important, the onboarding of new team members can be just as critical. Some of the areas you will want to focus on in the onboarding process for new team members are:
- Team culture - who you are
- Who to Go to - Key resource people - other members of the team, internal resources, external stakeholders
- Reporting requirements - budget, resources, status updates
- Team meetings
- Understanding your role
- Key Goals, KPIs (Key Performance Indicators) and Corporate Priorities
- Goal Setting (whether you use a one-page plan or other)
- Feedback and Performance Management issues
- Expectations around:
- Surfacing important issues
- Availability (when you are on and when you are off)
- Quality and completion of tasks
- Navigating Conflict
- Work-life (again boundaries around when you are on and off)
- Collaboration with others on the team
- Meeting focus
What other issues are important for you to brief new team members on? How do you want to undertake your onboarding. Do you spend a day together onsite and/or virtually? Do you spend a few hours together several times during the first week or month?
End of Excerpt
While I wrote this years ago, this is still critical today. Today we may be responsible for re-boarding our experienced team members from a work-from-home situation to a back at work. Or, vice versa.
At the same time, each quarter it can be an opportunity to revisit HOW we operate. This is where the 90-Day Guide for Success can become a valuable asset, whether you are following along as a team, or using is as a self-coaching guide. What do you notice about what’s important for your team right now?
What do you notice about what’s important about onboarding, or re-boarding, from you team?
Be sure to pick up a copy of the book for you, and your team members! You will find the 90-Day Guide for Success here - https://www.amazon.com/dp/0993791573
Enjoy your reflection!
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