“Throughout the day we are part of a myriad of conversations. In some, we actively listen, and in many, we don’t. In teaching coaching training skills, I share a framework of three questions to encourage people to become more active listeners, or prime them to be an active listener. Next time you observe a conversation (e.g., conference call, team meeting), rather than listening passively, note these for yourself:
1. Listen to what speaker #1 says or asks.
2. Notice the impact.
3. Notice for yourself, what’s important about that?
Leave time at the end of the conversation to discuss what you notice.”
Except: Reconnecting Workspaces © Jennifer Britton, 2021, page 113
What do you notice about this?
Enjoy your conversation!
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