#1 – Be clear – From the start, let people know what they can expect. How long is the call? What’s being covered? What is the process going to be?
#2 – Create expectations – From the start, let people know what they can expect. What is the process you are going to follow? A lack of clarity creates a lack of certainty.
#3 – Consider the visuals which will create a WOW – Our brains process visuals faster than text. What are the visual elements you want to use to help anchor your work? What is the environment you would like to create?
#4 – Create a pause – One of the common characteristics of a lot of virtual calls these days is that there is no space to breathe. Literally. There’s no pauses or chance to catch your breath. Part of creating memorability is doing something different or novel.
#5 – Create Connection – In my remote working whitepaper I shared the 7 Cs – Remote Enablers. Connection (along with clarity) is one of them. We want to make sure that we are creating CONNECTION on multiple levels, in multiple ways. What is the connection to the topic? What is the connection to a person’s world? What is the connection to others on the call? What are you doing to create connection?
#6 - What’s your call to action? What is the call to action you are making? What will people do after the call? Are you building in time for people to note their next steps? Articulate or share their next steps?
Try incorporating these steps into your next virtual conversation. I provide more tips about these in my book, Effective Virtual Conversations, or you can join me for an upcoming edition of the Virtual Facilitation Essentials program. The next one starts next week – Wednesday July 29th. Hope to have you join us – more info and registration here.
What’s your favorite tip? Share with us in the comments below.
A big thanks to those who joined me today at the Training Industry Roundtable Discussion! I hope that you enjoyed it.
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