Matrix relationships have become increasingly familiar in many businesses and locations. Making matrix relationships work requires that we focus on clarifying relationships and roles, we are super clear about reporting, and we also take time to specify who is taking the lead on what, and what needs to be communicated to each partner, when.
Another part of having great matrix relationships is making sure that we have strong team culture. As I’ve defined in past posts, team culture is HOW WE do things. It’s our response rates, how and when we pick up the phone, how we have each others’ backs and how we make sure we are helping each other.
Another critical part of matrix success is holding regular review meetings (virtual or other) to check in around how things are going. These meetings may be quarterly (which I usually recommend) or even more or less frequently.
During these three-way meetings you might check in around questions such as:
- What’s been working well? What achievements have there been? What goals are being completed?
- What priorities are upcoming or the next quarter (or other)?
- What roles, or processes, need to be clarified?
- What changes do we need to make in order to be more effective?
- What else is important to explore?
These meetings don’t need to take a lot of time and can be done virtually as well. Thirty to forty-five minutes may be all that is needed.
What do you want to include in your upcoming meeting?
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