TEAMS365 #2317 – EVC Tip 143 #effectivevirtualconversations

TEAMS365 #2317 – EVC Tip 143

5/4/2020

Welcome back to another week which of course brings us the Monday Effective Virtual Conversations Tip. Tip #143 is “Don’t Assume”. When we can’t see each other face to face, our window to everyone’s world becomes the small boxes we live within. Given that we can’t see people’s context, it can become very easy to not see their context.

Today’s post is “Don’t Assume”. What are the assumptions you are making?

It might be…

Your priority is my priority…
You have more time than me…
You don’t have the distractions I have…
- Listen into a short daily reading I did (link to day 23 or 24 I think Lindsay), which covered the Assumptions around Virtual Conversations and Learning we can hold. Two of the ones I hear all the time:
1. Everyone understands what I am saying – Be sure to pause regularly and use polls or chat to check for understanding.
2. People will follow up – With back to back calls becoming the norm, it’s not uncommon for people to forget their stream of thought from hours earlier. Be sure to leave time for people to NOTE and SCHEDULE their follow up.
Everyone is going to have the same needs – Learning styles, preferences and focus is usually going to be radically different from person to person. Be sure to vary your approaches and techniques for engagement – from voice, to chat, to things that are hands on. This will ensure that you are meeting the different learning styles in the group.

What are the assumptions you are making? What changes do you want to make?

Best,
Jennifer

Jennifer Britton
Potentials Realized | Coaching Team Leaders | Remote Pathways Podcast
Team and Leadership Development | Coaching | Everything DiSC
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Jennifer Britton - Known for her writing and work in the areas of remote and virtual teamwork, leadership, team and group coaching, Jenn is the founder of Potentials Realized, and a former team leader with global organizations including the UN. She is passionate about helping teams and organizations to do their best work. Potentials Realized is a performance improvement company providing training, coaching and facilitation services. We specialize in support to virtual teams, remote work, and virtual facilitation, in addition to our award-winning coaching and program design services.

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