In the remote and virtual space, communication takes many forms – from instant messages, to texts, to email. In these instances, we lose a lot of the tone that helps us pick up on cues about communication. Phone is also another important channel not to forget, as it does provide for the layer of TONE to be heard.
The best channel to incorporate for your work may be streaming – whether you come together on a Zoom call or a Skype call. This can provide the rich, visual cues that help us get a total picture of the person we are speaking with.
Effective virtual communication also involves another layer of effectiveness and that includes checking in that our message has been received as it was intended. What are you noticing about how your messages are being understood? Today’s Effective Virtual Conversations Tip is about COMMUNICATE, COMMUNICATE, COMMUNICATE to reflect that important messages will need to be reinforced in different ways. If there is something important which needs to be shared, how do we ensure that we speak it, reinforce it with a written message, and maybe reach out for a one-on-one conversation?
Another channel available to us is also using images to anchor in the ideas we want to communicate. What are the icons and images which will support the conversation? What can you do to support the reinforcement of the messages you want to share?
As you think about your conversations this week, what’s important to reinforce?
Enjoy your conversations!
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