With this in mind, let’s take a look at 5 ways to break the habits of bad conversations:
- Get everyone on the same platform – We’ve all been there. Too often. In a call where some people are in a room together (physically) with a few outliers who are in the virtual space. The boomerang connection does not mix. Can we either:
- Bring everyone onto the same platform by moving the conversation completely into the remote space where everyone has their own window.
- Use a technology which will give a clear, 360 view of the room. I just heard about OWL Labs technology and WOW – what a game changer! (And no, this is not a paid endorsement for them.)
- Get people co-designing and co-creating together – using annotation. Given the fact that we are often “Alone with our thoughts” many days, and don’t have the collaborative stimulation of a lunchroom or water cooler, would it be possible to dedicate some time for the group/team to create some learning together. Perhaps it’s doing some visual brainstorming work, or having people identify what they want to explore together. Use annotation throughout your calls and get people to see how co-creating visually may be of benefit beyond your calls.
- Use breakouts – Most remote workers are hungry for connection, and to be heard, given the isolated nature of work. What can you do to connect group members with each other for deeper levels of dialogue? Incorporating the use of breakouts, where people can be paired with one or two others for a few minutes to discuss a question or topic of interest, can leave a memorable impression. Check out this 2017 call I did on Breakouts.
- Make sure it’s the right type of meeting for the conversation. Also be discerning with whether a large group meeting is the right type of conversation. Does everyone need to be there? Could you connect people in different ways?
- Signal it will be different – and make sure it will! Most important, be sure to grab people’s attention at the start of the call. What can you do to signal from the start that it’s NOT going to be Death By Conference call? You may be amazed at how quickly you develop a reputation for a MEH call, or an engaging call.
What type of environment do you want to create? What is important for you to note?
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As we step into the end of the year, get your planning on with the PlanDoTrack Workbook and Planner or Coaching Business Builder
Looking to enhance your virtual conversations? Webinars? Pick up a copy of Effective Virtual Conversations at Amazon.