Once you have found some common ground and understand what's important about the issue from each of your perspectives, what are the behaviors you can both agree to in moving forward? What are the specific action steps you will commit to undertaking? How will you check in with each other? What if things do "go off the rails" again, how do you want to address this?
Coming up tomorrow, a number of various books and other readings to support you in building your muscle in the area of difficult conversations.
Potentials Realized - Leadership | Teamwork | Coaching Skills Training for Leaders
Supporting Team Leaders One Conversation at a Time(TM)
Join us for an upcoming Teams365 Team Leader Coaching Group
OR The Team365 Leader Foundations Module on Time Management starting August 7