One of the top issues facing leaders today in the workplace is how to have a difficult conversation, and how to support their team in developing this skill set as well.
Regardless of what the topic is, difficult conversations are emotionally charged and push the envelope. In approaching difficult conversations consider:
1. What are the different perspectives at play?
One of the most common roots of a conflict, or difficult conversation, is the fact that there are different perspectives at play. What is the perspective you bring? They bring? What gaps exist between the two? What don't you see about the issue that they do?
2. What is the common ground that exists?
Finding common ground is key to moving forward and not getting stuck. What is the common ground that you can rally around? What positives/pros exist within each of your perspectives and how can these be leveraged?
Regardless of what the topic is, difficult conversations are emotionally charged and push the envelope. In approaching difficult conversations consider:
1. What are the different perspectives at play?
One of the most common roots of a conflict, or difficult conversation, is the fact that there are different perspectives at play. What is the perspective you bring? They bring? What gaps exist between the two? What don't you see about the issue that they do?
2. What is the common ground that exists?
Finding common ground is key to moving forward and not getting stuck. What is the common ground that you can rally around? What positives/pros exist within each of your perspectives and how can these be leveraged?
Jennifer Britton
Potentials Realized - Leadership | Teamwork | Coaching Skills Training for Leaders
Supporting Team Leaders One Conversation at a Time(TM)
Join us for an upcoming Teams365 Team Leader Coaching Group
OR The Team365 Leader Foundations Module on Time Management starting August 7
(416)996-8326
Potentials Realized - Leadership | Teamwork | Coaching Skills Training for Leaders
Supporting Team Leaders One Conversation at a Time(TM)
Join us for an upcoming Teams365 Team Leader Coaching Group
OR The Team365 Leader Foundations Module on Time Management starting August 7
(416)996-8326
RSS Feed
