With remote work becoming more common place today, it’s key that we start spending more time exploring what it means to be an exceptional team in the virtual space.
As I shared in Effective Virtual Conversations, “High-performing teams – in both the virtual and in-person realm – don’t just happen. They require work, focus and support. Whether it’s training, coaching, or mentoring, virtual team leaders and virtual team members benefit from focus.” (Britton, 2017, pg 348).
Today’s and tomorrow’s posts are going to explore what can set a virtual or remote team up for success. Just as I do in Effective Virtual Conversations, let’s return back to the basics with what helps teams excel. If you have followed along here at the Teams365 blog for a while, you will know that I often refer to the foundational elements of team development as the Six Factors. Here’s a reminder of what those are again:
#TEAMS365 #1920: Team Development: Revisiting the Six Factors
This month's theme here at the Teams365 blog is Team Springboards. Where do you start the conversation about how the team is doing?
One of the frameworks I continue to share with teams is what I call the Six Factors of High Performing Teams. These are six things that teams need in order to excel. The ingredients come from the research of professionals including: Katzenbach and Smith (The Wisdom of Teams), Hackman and Wageman (A Theory of Team Coaching) and others.
As you step into the new month, as a team you’ll take the pulse of where you are on a scale of 1- 10 in each of these six areas:
1. Shared purpose or mission (Your WHY)
What is your purpose? Your mission? Why do you exist? Does everyone hold the same understanding? What does this mean practically for your work? What priorities does your purpose or mission naturally create?
2. Shared behavioral norms
How do you do things? What is acceptable and unacceptable on the team? What behaviors and habits exist? Which ones are supportive of exceptional performance? Which ones aren't?
3. Shared commitment
What are team members committed to? What will you get done, no matter what? Is there anything that needs to be dropped off the list?
4. Shared performance goals
What are key goals for the team this year? What are key individual goals? How do your goals align? Overlap? What does success look like for each member? For the entire team? Does everyone have an understanding of the key goals of others on the team and how they feed into them?
5. Shared team practices
Teams that work together effectively share common practices such as a Monday morning huddle, a Thursday night out or some other regular event. What practices support your relationships?
6. Clear Roles
How do our roles overlap, align and connect? What changes, if any, are needed this year around your roles giving your priorities?
Prefer to listen to an audio – check out this 2014 Team Leader Breakfast call I hosted or view it as a video here.
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
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For those looking for tips, tools and ideas about remote work and support for your remote teams, be sure to check out these tags and resources.