This was a focus of my 2017 writing in my book Effective Virtual Conversations and continues to be a significant part of the work I am focusing on with teams and organizations today.
As someone who has supported remote workers and teams for several decades now, it’s great to see the tide turn again back to putting the flexibility in workers’ hands.
Today’s post and tomorrow’s post will explore what organizations and teams will want to do in setting themselves up for remote work success this fall.
Today’s post looks at it from the macro, organizational level. Tomorrow’s post will look at it from the employee’s perspective.
Four things organizations will want to ensure they do are:
1. Specify expectations around work output and quality – What gets measured in any work space should be the work output. Unfortunately, what often gets equated with success is how much time goes into making something happen. In the remote space, the success unit is OUTPUT.
Therefore, consider questions such as: What will success look like with work output for each employee? What are the expectations in terms of work, use of materials, security etc.
2. Provide connection with the office and other team members. Collaboration is just as important – and sometimes even more so – in the remote space. Be sure to spend time focusing in on orienting people across the organization and provide virtual events so people can get together. Invest in remote team development.How are you connecting people formally and informally?
Beyond meetings, are there virtual events people can join – lunch and learns; co-working opportunities etc?
3. Adopt the mantra that “out of sight does not mean out of mind”. One of the pitfalls to the transition to a remote work environment is that people can feel that they are not connected. Out of sight does not mean out of mind. Look at how you communicate and value connection and teamwork. Think about how communication and meetings can become more intentional and focused. Think about how you are bringing people together and connecting them with the communication which is needed.
4. Provide the tools and resources to make this happen – The transition to working remote arrangements takes time. It also requires a mind shift in many instances. What tools and resources are needed? What changes in the way you work is required?
For more tips on working remote be sure to check out my 2017 book Effective Virtual Conversations. Part 1 focuses on the ecosystem of the virtual space where conversations take place (from education to coaching to teams), Part 2 explores HOW you can work more effectively (meetings, program design etc), and Part 3 focuses on virtual leadership, and virtual teams in the remote space.
Leadership | Teamwork | Business Success
Author of multiple books including Effective Virtual Conversations (2017), PlanDoTrack (2019) and From One to Many: Best Practices for Team and Group Coaching (2013)
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