Creating alignment across a virtual team can be a big challenge. Goals often create the anchors for team members who may be assigned to different projects, be managed in matrix fashion, as well as have a different context in which they operate.
Today’s Effective Virtual Conversations tip comes from page 350 of the book, which poses several questions for virtual team leaders to consider when working with teams virtually. These are all questions a leader can pose in individual one-on-one conversations with a team member, or during an entire team meeting.
Consider these question to help create clarity, alignment and accountability around goals:
1. How do our team’s and department goals fit into this? This question helps team members understand the bigger picture and connection amongst goals.
2. Do people understand how their individual effort impacts the organizational goals? This question also helps people connect their individual contribution to the bigger picture. It helps to reduce a sense of operating in a vacuum, and lower motivation when virtual team members do not see where they efforts make an impact.
3. Do individuals on the team understand how their work interfaces and supports others, leading into other goals focused on by other team members?Even is a team does not connect physically, helping team members understand how their work connects with others, helps not only with motivation but also in getting things done. If I know that Sujit’s work is contingent on a specific piece of work I need to complete, I may prioritize things more and/or be sure to get things done on time, or in a certain fashion.
4. How do we measure goals and is there clarity around it? Understanding what success looks like it critical for success, and this needs to be shared across a team. Is there clarity around what success looks like and how it is measured? This may include indicators of success, timelines and other factors.
As you think about your team and their goals for the rest of the year, what’s important to explore?
More on this in the last few chapters of Effective Virtual Conversations where I take a deeper dive into virtual team leadership and virtual teamwork.
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Author of several books including the 2018 Coaching Business Builder Workbook and Planner & Effective Virtual Conversations (2017)