It’s a common practice that some leaders and facilitators may wait until everyone is on a call before starting. Think about this and the ripple effect it may have created.
Virtual facilitation faux pas number two is not starting and ending on time. This becomes even more critical in the virtual space for several reasons:
- Technical and access problems may exist that are out of your control, barring people from joining the call on time, or ever.
- Callers may be calling in from different parts of their day – from the start to the end, depending on what location they are in;
If you are concerned with the impact of starting on time and that people will be upset that you’ve started without them, it’s a great cue to consider creating an agreement so everyone knows that START really means START.